Sony PCG-F390, PCG-F370 manual Troubleshooting

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Troubleshooting

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4Press Î to select Exit, then press Ð to select Get Default Values. The message “Load default configuration now?” appears.

5Check that Yes is selected, and press the Enter key. If No is selected, press Í to select Yes.

6Select Exit (Save Changes), then press the Enter key. The message “Save Configuration changes and exit now?” appears.

7Check that Yes is selected, then press the Enter key. The computer restarts.

When I turn on my computer, the message “Operating system not found” appears and Windows does not start

Check the floppy disk drive to see if a non-bootable diskette is in the drive.

If a non-bootable diskette is in the drive, turn off the computer, remove the diskette, and then turn on the computer again. Confirm that Windows starts properly. If Windows still does not start, follow the procedure below to initialize the BIOS.

If the floppy disk drive is empty, follow the steps below to initialize the BIOS:

1 Remove any peripheral devices connected to the computer.

2 Turn the computer off and then turn it on again.

3 Turn on the computer and press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.

4 Press the arrow keys to select the Exit menu.

5 Press the arrow keys to select Get Default Values and then press the Enter key. The message “Load default configuration now?” appears.

6 Check that Yes is selected, then press the Enter key.

7 Press the arrow keys to select Exit (Save Changes) and then press the Enter

key. The message “Save configuration changes and exit now?” appears.

8 Check that Yes is selected, then press the Enter key. The computer restarts.

If your computer still displays the message “Operating system not found” and Windows does not start, contact Sony Customer Support.

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Contents Page Vaio Notebook Computer User Guide Page Safety Information Regulatory InformationOwner’s Record FCC Part Telephone Consumer Guidelines Canada Telephone Consumer Protection Act United StatesIndustry Canada Notice Avis DE L’INDUSTRIE Canada Contents Vaio Notebook Computer User Guide Welcome FeaturesRecovery CDs Unpacking Your Notebook ComputerManuals Software CDs OtherUnpacking Your Notebook Computer Front Locating Controls and ConnectorsLeft Locating Controls and ConnectorsBack RightBottom Using the AC Adapter Connecting a Power SourceUsing Battery Power Connecting a Power SourceTo insert the battery pack Battery Indicator Light Status Meaning Battery Indicator MeaningTo remove the battery pack Starting Your Computer Shutting Down Your Computer Shutting Down Your ComputerConfiguring Microsoft Windows 98 Second Edition Registering Your Computer Registering Your ComputerKey Description Using the KeyboardUsing the Keyboard Description Combination Function Combinations and Functions with the Windows 98 KeyUsing the Keyboard IndicatorsIndicator Function Light OffCombinations and Functions with the Fn Key Combinations/ Function FeatureUsing the Keyboard Combinations/ Function Feature Action Description Using the TouchpadUsing the Floppy Disk Drive Using the Floppy Disk DriveTo insert a diskette To remove a disketteTo reinsert the floppy disk drive Using the DVD-ROM Using the DVD-ROMTo insert a disc To play DVD-ROMs Close the tray by pushing it gentlyTo play a DVD in Normal Display Mode Using the DVD-ROM Playing a DVDTo display wallpaper while playing a DVD Using PC Cards Using PC CardsTo insert a PC card Insert with the arrow facing forward PC card Using PC Cards To remove a PC card Using Smart Connect Using Infrared Communication Devices Using Infrared Communication DevicesTo use infrared communication with another computer Es1 Using Power Saving Modes Normal ModeSystem Idle Mode System Hibernation Mode System Suspend ModeTo activate System Suspend mode To activate System Hibernation modeUsing a Second Battery Pack Using a Second Battery PackTo insert a second battery pack Page Arrow 2 Release lever Arrow 1 Weight saver Release lever To attach the weight saver Using the Weight SaverUsing the Weight Saver To remove the Weight Saver Connecting Peripheral Devices Connecting a Phone Line Connecting a Phone LineConnecting the Port Replicator Port replicator connector Power indicator light turns green Lever To connect a printer Connecting a PrinterConnecting an External Display Connecting an External DisplayTo connect a computer display To connect a projector Press Result Connecting an External Display To select a displayConnecting an External Mouse or Keyboard Connecting External Speakers Connecting External SpeakersTo connect external speakers To connect an external microphone Connecting an External MicrophoneConnecting a Digital Still Camera or Other Serial Device Connecting a Digital Still Camera or Other Serial DeviceTo connect a digital still camera To connect a digital video camera recorder Connecting a Digital Video Camera RecorderConnecting a Universal Serial Bus USB Device Connecting a Universal Serial Bus USB DeviceTo connect a USB device My computer does not start TroubleshootingTroubleshooting My computer locks up My software program locks up or crashesMy DVD-ROM drive tray does not open Troubleshooting Cannot play a CD-ROM Cannot play a DVD-ROMMy floppy disk drive cannot write to a diskette Vaio Notebook Computer User Guide My speakers have no sound My modem does not workMy modem connection is slow My mouse does not work My microphone does not workMy touchpad does not work My touchpad interprets a single tap as a double-clickMy PC card is not working Sound of my computer’s fan is too loudCannot print Power Management Changing the Window Design of Sony Software Using the System and Application Recovery CDs Using the System Recovery CDsUsing the System and Application Recovery CDs If your computer does not start from the Recovery CD Insert the Sony System Recovery CD in the DVD-ROM driveTo use the Application Recovery CDs Using the Application Recovery CDsAdobe PhotoDeluxe Business Edition About the Software on Your ComputerAbout the Software on Your Computer CompuServeMedia Bar PictureGear Smart Connect Application Recovery CDs About Your Recovery CDsFor Answers to Your Software Questions Sony Service Center Prodigy Internet Prodigy Communications CorporationQuicken Basic Intuit Inc Adding Memory To remove a memory module Typical expansion memory configurationTo view the amount of memory Vaio Notebook Computer User Guide To install a memory moduleMpeg SpecificationsPower Requirements Index Party phone lines 43 PBX Phone line LCD Vaio Notebook Computer User Guide USB