Sony PCG-F370, PCG-F390 manual My computer locks up, My software program locks up or crashes

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VAIO® Notebook Computer User Guide

My LCD does not display anything

Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer is on.

Check that the battery packs are inserted properly and that they are charged.

The computer may be in LCD (Video) Standby mode. Press any key to activate the display.

The screen image on my external display is not centered or sized properly

Use the controls on your external display to adjust the image. See the manual supplied with your display for more information.

My computer “locks up”

Try restarting the computer. On the Windows taskbar, click the Start button, click Shut Down, and then click Restart the computer.

If you cannot restart as described in the preceding step, you can restart the computer by pressing Ctrl+Alt+Delete.

If the previous step does not work, press the power button and hold it for at least four seconds. This turns off the power.

If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVD-ROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.

Pressing Ctrl+Alt+Delete may result in data loss in files that are currently open.

My software program “locks up” or crashes

Contact the software publisher or designated provider for technical support. See either the printed or the online version of Read Me First for a complete list of phone numbers.

My DVD-ROM drive tray does not open

Make sure the computer is turned on.

Press the Eject button on the DVD-ROM drive.

If the Eject button does not work, you can open the tray by inserting a sharp, pointed object into the hole to the right of the Eject button.

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Contents Page Vaio Notebook Computer User Guide Page Regulatory Information Safety InformationOwner’s Record FCC Part Telephone Consumer Protection Act United States Telephone Consumer Guidelines CanadaIndustry Canada Notice Avis DE L’INDUSTRIE Canada Contents Vaio Notebook Computer User Guide Features WelcomeUnpacking Your Notebook Computer Recovery CDsManuals Other Software CDsUnpacking Your Notebook Computer Locating Controls and Connectors FrontLocating Controls and Connectors LeftRight BackBottom Connecting a Power Source Using the AC AdapterConnecting a Power Source Using Battery PowerTo insert the battery pack Battery Indicator Meaning Battery Indicator Light Status MeaningTo remove the battery pack Starting Your Computer Shutting Down Your Computer Shutting Down Your ComputerConfiguring Microsoft Windows 98 Second Edition Registering Your Computer Registering Your ComputerUsing the Keyboard Key DescriptionUsing the Keyboard Description Combinations and Functions with the Windows 98 Key Combination FunctionIndicator Function IndicatorsUsing the Keyboard Light OffCombinations/ Function Feature Combinations and Functions with the Fn KeyUsing the Keyboard Combinations/ Function Feature Using the Touchpad Action DescriptionTo insert a diskette Using the Floppy Disk DriveUsing the Floppy Disk Drive To remove a disketteTo reinsert the floppy disk drive Using the DVD-ROM Using the DVD-ROMTo insert a disc Close the tray by pushing it gently To play DVD-ROMsUsing the DVD-ROM Playing a DVD To play a DVD in Normal Display ModeTo display wallpaper while playing a DVD Using PC Cards Using PC CardsTo insert a PC card Insert with the arrow facing forward PC card Using PC Cards To remove a PC card Using Smart Connect Using Infrared Communication Devices Using Infrared Communication DevicesTo use infrared communication with another computer Es1 Normal Mode Using Power Saving ModesSystem Idle Mode To activate System Suspend mode System Suspend ModeSystem Hibernation Mode To activate System Hibernation modeUsing a Second Battery Pack Using a Second Battery PackTo insert a second battery pack Page Arrow 2 Release lever Arrow 1 Weight saver Release lever Using the Weight Saver To attach the weight saverUsing the Weight Saver To remove the Weight Saver Connecting Peripheral Devices Connecting a Phone Line Connecting a Phone LineConnecting the Port Replicator Port replicator connector Power indicator light turns green Lever Connecting a Printer To connect a printerConnecting an External Display Connecting an External DisplayTo connect a computer display To connect a projector Connecting an External Display To select a display Press ResultConnecting an External Mouse or Keyboard Connecting External Speakers Connecting External SpeakersTo connect external speakers Connecting an External Microphone To connect an external microphoneConnecting a Digital Still Camera or Other Serial Device Connecting a Digital Still Camera or Other Serial DeviceTo connect a digital still camera Connecting a Digital Video Camera Recorder To connect a digital video camera recorderConnecting a Universal Serial Bus USB Device Connecting a Universal Serial Bus USB DeviceTo connect a USB device Troubleshooting My computer does not startTroubleshooting My software program locks up or crashes My computer locks upMy DVD-ROM drive tray does not open Cannot play a DVD-ROM Troubleshooting Cannot play a CD-ROMMy floppy disk drive cannot write to a diskette My modem does not work Vaio Notebook Computer User Guide My speakers have no soundMy modem connection is slow My touchpad does not work My microphone does not workMy mouse does not work My touchpad interprets a single tap as a double-clickSound of my computer’s fan is too loud My PC card is not workingCannot print Power Management Changing the Window Design of Sony Software Using the System Recovery CDs Using the System and Application Recovery CDsUsing the System and Application Recovery CDs Insert the Sony System Recovery CD in the DVD-ROM drive If your computer does not start from the Recovery CDUsing the Application Recovery CDs To use the Application Recovery CDsAbout the Software on Your Computer Adobe PhotoDeluxe Business EditionCompuServe About the Software on Your ComputerMedia Bar PictureGear Smart Connect About Your Recovery CDs Application Recovery CDsFor Answers to Your Software Questions Prodigy Internet Prodigy Communications Corporation Sony Service CenterQuicken Basic Intuit Inc Adding Memory Typical expansion memory configuration To remove a memory moduleVaio Notebook Computer User Guide To install a memory module To view the amount of memorySpecifications MpegPower Requirements Index Party phone lines 43 PBX Phone line LCD Vaio Notebook Computer User Guide USB