Brother DCP-375CW manual Printing, Print media on

Page 63

 

Troubleshooting and Routine Maintenance

Printing (continued)

 

 

 

Difficulty

Suggestions

Poor print quality

Check the print quality. (See Checking the print quality on page 69.)

 

 

 

Make sure that the Printer Driver or Paper Type setting in the menu matches the

 

type of paper you are using. (See Printing for Windows® or Printing and Faxing for

 

Macintosh in the Software User’s Guide on the CD-ROM.)

 

 

 

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

 

„ The expiration date written on the cartridge package has passed. (Brother

 

Original cartridges stay usable for up to two years if kept in their original

 

packaging.)

 

„ The ink cartridge was in your machine over six months.

 

„ The ink cartridge may not have been stored correctly before use.

 

 

 

Make sure you are using Brother Original Innobella™ ink.

 

 

 

Try using the recommended types of paper. (See Acceptable paper and other print

 

media on page 13.)

 

 

 

The recommended environment for your machine is between 20°C to 33°C.

 

 

White horizontal lines appear in text

Clean the print head. (See Cleaning the print head on page 69.)

or graphics.

 

Make sure you are using Brother Original Innobella™ ink.

 

 

 

 

Try using the recommended types of paper. (See Acceptable paper and other print

 

media on page 13.)

 

 

The machine prints blank pages.

Clean the print head. (See Cleaning the print head on page 69.)

 

 

 

Make sure you are using Brother Original Innobella™ ink.

 

 

Characters and lines are stacked.

Check the printing alignment. (See Checking the print alignment on page 70.)

 

 

Printed text or images are skewed.

Make sure the paper is loaded properly in the paper tray and the paper side guides

 

are adjusted correctly. (See Loading paper and other print media on page 8.)

 

 

 

Make sure the Jam Clear Cover is closed properly.

 

 

Smudged stain at the top centre of

Make sure the paper is not too thick or curled. (See Acceptable paper and other

the printed page.

print media on page 13.)

 

 

Smudged stain at the right or left

Make sure the paper is not curled when you print on the back side of the paper

corner of the printed page.

with the Print Odd Pages and Print Even Pages settings.

 

 

Printing appears dirty or ink seems

Make sure you are using the recommended types of paper. (See Acceptable

to run.

paper and other print media on page 13.) Don't handle the paper until the ink is

 

dry.

 

 

 

Make sure you are using Brother Original Innobella™ ink.

 

 

 

If you are using photo paper, make sure that you have set the correct paper type.

 

If you are printing a photo from your PC, set the Media Type in the Basic tab of

 

the printer driver.

 

 

Stains appear on the reverse side

Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s

or at the bottom of the page.

printer platen on page 68.)

 

 

 

Make sure you are using Brother Original Innobella™ ink.

 

 

 

Make sure you are using the paper support flap. (See Loading paper and other

 

print media on page 8.)

 

 

The machine prints dense lines on

Check Reverse Order in the Basic tab of the printer driver.

the page.

 

 

 

B

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Contents USER’S Guide If you need to call Customer Service Compilation and Publication Notice Table of Contents Section III Direct Printing Section II CopySection V Appendixes Section IV SoftwareIndex Page General Bold Using the documentationSymbols and conventions used in the documentation General InformationClick Documentation Accessing Software User’s Guide Network User’sViewing Documentation Viewing Documentation WindowsHow to find Scanning instructions How to find Network setup instructionsViewing Documentation Macintosh Presto! PageManager User’s Guide Accessing Brother Support Windows100% Normal Control panel overviewLED DCP Loading paper and other print media Loading paper and documentsFan the stack of paper well to avoid paper jams and misfeeds About envelopes Loading envelopes and postcardsLoading envelopes and postcards Removing small printouts from the machineCut Sheet Paper Envelopes Printable areaAcceptable paper and other print media Recommended print mediaBrother paper Paper capacity of the output paper tray cover Handling and using print mediaPaper type and size for each operation Choosing the right print mediaPaper Type Weight Thickness No. Sheets Paper weight, thickness and capacityDocument Sizes Supported Using the scanner glassHow to load documents Loading documentsScannable area Changing LCD language General SetupSleep Mode LCD displayHow to print a report Printing ReportsPress Mono Start Press Stop/Exit Copy How to copy Making copiesCopy options Press Mono Start or Colour Start Changing copy speed and qualityEnlarging or reducing the image copied 1 P Poster3 x 3or Off1 Making N in 1 copies or a poster Page LayoutAdjusting Brightness and Contrast Brightness„ 2 in 1 P „ 2 in 1 L „ 4 in 1 P „ 4 in 1 L „ Poster 3⋅3 Paper options ContrastPaper Type Paper Size Direct Printing PhotoCapture Center Operations Printing photos from a memory cardMemory cards and folder structures Getting startedHow to print from a memory card Print Index ThumbnailsPress Photo Capture 13 x 18cm, 15 x 20cm or Max. Size Printing PhotosDpof printing PhotoCapture Center print settings Print qualityPrint Size White Balance Colour EnhancementColour Density SharpnessCropping Borderless printingDate Print Changing the image quality Scan to a memory cardUnderstanding the Error Messages Changing the monochrome file formatChanging the colour file format Software For Macintosh Software and Network featuresHow to read the Html User’s Guide For WindowsAppendixes Choosing a location Safety and LegalTo use the machine safely Page Safety and Legal Page Important safety instructions Important For your safety LAN connectionRadio interference International Energy Star Qualification Statement Legal limitations for copying Trademarks Printing Troubleshooting and Routine MaintenanceTroubleshooting If you are having difficulty with your machinePrint media on PrintingEnhancement Copying DifficultiesScanning Difficulties Software DifficultiesPhotoCapture Center Difficulties Software User’s Guide on the CD-ROM Network DifficultiesError Message Cause Action Error and Routine Maintenance messagesCannot Print Mono Start or Colour Start. See Paper Printer jam or paper jam Troubleshooting and Routine Maintenance Replacing the ink cartridges Routine maintenanceTroubleshooting and Routine Maintenance Page Cleaning the outside of the machine Cleaning the scanner glassClean the outside of the machine as follows Cleaning the paper pick-up rollers Cleaning the machine’s printer platenPress Colour Start Cleaning the print headChecking the print quality Press Ink ManagementChecking the print alignment Checking the serial number Checking the ink volumeReset Machine InformationPacking and shipping the machine How to resetTroubleshooting and Routine Maintenance Page Menu table Menu and FeaturesOn-screen programming Menu keysPress Stop/Exit Menu Table Photo Paper Type Nnonn+ Cropping Network menuApipa Wlan TCP/IP Wlan Print Help List Copy Quality Enlarge/ReduceCopy Options Off1 ScanInk Management Photo CaptureGeneral SpecificationsPrint media Paper Input Paper TrayPaper Output Copy Compatible Media Resolution File Extension PhotoCapture CenterNumber of Files Folder Borderless Scanner Printer Interfaces USB 1 2 LAN cable 3 Wireless LANComputer requirements Consumable items Replacement Ink cartridgeProtocols Setup Support Utility SecureEasySetupNetwork LAN Support forWireless one-push configuration CD-ROM IndexSdhc Transparencies Productsupport@brother.com.au Solutions Site http//solutions.brother.comVisit us on the World Wide Web
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