Brother DCP-375CW manual Troubleshooting and Routine Maintenance

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f Using both hands, use the finger holds on both sides of the machine to lift the scanner cover (1) until it locks securely in the open position.

Make sure that there is no jammed paper left inside the machine. Check both ends of the print carriage.

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Troubleshooting and Routine Maintenance

g Lift the scanner cover to release the

lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.

1

2

3

IMPORTANT

•If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

•If the print head is at the right corner as shown in the illustration, you cannot move the print head. Hold down Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.

•If ink gets on your skin or clothing immediately wash it off with soap or detergent.

h Slowly push the paper tray completely into the machine.

i While holding the paper tray in place,

pull out the paper support (1) until it

clicks and unfold the paper support B flap (2).

2

1

IMPORTANT

DO NOT use the paper support flap for Legal paper.

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Contents USER’S Guide If you need to call Customer Service Compilation and Publication Notice Table of Contents Section III Direct Printing Section II CopySection V Appendixes Section IV SoftwareIndex Page General Bold Using the documentationSymbols and conventions used in the documentation General InformationClick Documentation Accessing Software User’s Guide Network User’sViewing Documentation Viewing Documentation WindowsViewing Documentation Macintosh How to find Scanning instructionsHow to find Network setup instructions Presto! PageManager User’s Guide Accessing Brother Support Windows100% Normal Control panel overviewLED DCP Loading paper and other print media Loading paper and documentsFan the stack of paper well to avoid paper jams and misfeeds About envelopes Loading envelopes and postcardsLoading envelopes and postcards Removing small printouts from the machineCut Sheet Paper Envelopes Printable areaBrother paper Acceptable paper and other print mediaRecommended print media Paper capacity of the output paper tray cover Handling and using print mediaPaper type and size for each operation Choosing the right print mediaPaper Type Weight Thickness No. Sheets Paper weight, thickness and capacityDocument Sizes Supported Using the scanner glassHow to load documents Loading documentsScannable area Changing LCD language General SetupSleep Mode LCD displayPress Mono Start Press Stop/Exit How to print a reportPrinting Reports Copy Copy options How to copyMaking copies Press Mono Start or Colour Start Changing copy speed and qualityEnlarging or reducing the image copied 1 P Poster3 x 3or Off1 Making N in 1 copies or a poster Page Layout„ 2 in 1 P „ 2 in 1 L „ 4 in 1 P „ 4 in 1 L „ Poster 3⋅3 Adjusting Brightness and ContrastBrightness Paper Type Paper optionsContrast Paper Size Direct Printing PhotoCapture Center Operations Printing photos from a memory cardMemory cards and folder structures Getting startedPress Photo Capture How to print from a memory cardPrint Index Thumbnails 13 x 18cm, 15 x 20cm or Max. Size Printing PhotosDpof printing Print Size PhotoCapture Center print settingsPrint quality White Balance Colour EnhancementColour Density SharpnessDate Print CroppingBorderless printing Changing the image quality Scan to a memory cardChanging the colour file format Understanding the Error MessagesChanging the monochrome file format Software For Macintosh Software and Network featuresHow to read the Html User’s Guide For WindowsAppendixes Choosing a location Safety and LegalTo use the machine safely Page Safety and Legal Page Important safety instructions Radio interference Important For your safetyLAN connection International Energy Star Qualification Statement Legal limitations for copying Trademarks Printing Troubleshooting and Routine MaintenanceTroubleshooting If you are having difficulty with your machinePrint media on PrintingEnhancement Copying DifficultiesPhotoCapture Center Difficulties Scanning DifficultiesSoftware Difficulties Software User’s Guide on the CD-ROM Network DifficultiesError Message Cause Action Error and Routine Maintenance messagesCannot Print Mono Start or Colour Start. See Paper Printer jam or paper jam Troubleshooting and Routine Maintenance Replacing the ink cartridges Routine maintenanceTroubleshooting and Routine Maintenance Page Clean the outside of the machine as follows Cleaning the outside of the machineCleaning the scanner glass Cleaning the paper pick-up rollers Cleaning the machine’s printer platenPress Colour Start Cleaning the print headChecking the print quality Press Ink ManagementChecking the print alignment Checking the serial number Checking the ink volumeReset Machine InformationPacking and shipping the machine How to resetTroubleshooting and Routine Maintenance Page Menu table Menu and FeaturesOn-screen programming Menu keysPress Stop/Exit Menu Table Photo Paper Type Nnonn+ Cropping Network menuApipa Wlan TCP/IP Wlan Print Help List Copy Options Copy QualityEnlarge/Reduce Off1 ScanInk Management Photo CaptureGeneral SpecificationsPaper Output Print mediaPaper Input Paper Tray Copy Number of Files Folder Borderless Compatible Media Resolution File ExtensionPhotoCapture Center Scanner Printer Interfaces USB 1 2 LAN cable 3 Wireless LANComputer requirements Consumable items Replacement Ink cartridgeProtocols Setup Support Utility SecureEasySetupNetwork LAN Support forWireless one-push configuration CD-ROM IndexSdhc Transparencies Productsupport@brother.com.au Solutions Site http//solutions.brother.comVisit us on the World Wide Web