Printer jam or paper jam
Take out the jammed paper depending on where it is jammed in the machine.
a Pull the paper tray (1) out of the machine.
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b Pull out the jammed paper (1) and press Stop/Exit.
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c Reset the machine by lifting the scanner cover from the front of the machine and then close it.
If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
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d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine.
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e Close the Jam Clear Cover.
Make sure the cover is closed properly.