Brother DCP-375CW manual Cannot Print

Page 68

Error Message

Cause

Action

Cannot Print

One or more of the ink cartridges

Replace the ink cartridges. (See Replacing

Replace XX Ink

have reached the end of their life.

the ink cartridges on page 64.)

 

The machine will stop all print

 

 

operations.

 

 

 

 

Cover is Open

The scanner cover is not closed

Lift the scanner cover and then close it

 

completely.

again.

Clean Unable XX

The machine has a mechanical

Open the scanner cover and look inside

 

problem.

the machine for any foreign objects. If the

 

OR

error message continues, disconnect the

 

machine from the power source for several

 

A foreign object such as a clip or

 

minutes and then reconnect it.

 

ripped paper is in the machine.

 

 

 

 

Close Ink Cover

The ink cartridge cover is not

Firmly close the ink cartridge cover until it

 

completely closed.

clicks.

Data Remaining

Print data is left in the machine's

Press Stop/Exit. The machine will cancel

 

memory.

the job and clear it from the memory. Try to

 

 

print again.

 

 

 

High Temperature

The print head is too warm.

Allow the machine to cool down.

Init Unable XX

The machine has a mechanical

Open the scanner cover and look inside

 

problem.

the machine for any foreign objects. If the

 

—OR—

error message continues, disconnect the

 

machine from the power source for several

 

A foreign object such as a clip or

 

minutes and then reconnect it.

 

ripped paper is in the machine.

 

Ink Low Black

One or more of the ink cartridges

Order a new ink cartridge. You can

Ink Low Yellow

are running out of ink.

continue printing until the LCD shows

 

Cannot Print.

Ink Low Cyan

 

 

 

Ink Low Magenta

 

 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either

Put the card firmly into the slot again to

 

corrupted, incorrectly formatted,

make sure it is in the correct position. If the

 

or there is a problem with the

error remains, check the media drive (slot)

 

memory card.

of the machine by putting in another media

 

 

card that you know is working.

 

 

 

Media is Full.

The memory card you are using

Your machine can only save to your

 

already contains 999 files.

memory card if it contains less than 999

 

 

files. Try deleting unused files to free some

 

 

space and try again.

 

 

 

No Cartridge

An ink cartridge is not installed

Take out the new ink cartridge and

 

correctly.

re-install it slowly until it clicks. (See

 

 

Replacing the ink cartridges on page 64.)

 

 

 

No File

The memory card in the media

Put the correct memory card into the slot

 

drive does not contain a .JPG file.

again.

60

Image 68
Contents USER’S Guide If you need to call Customer Service Compilation and Publication Notice Table of Contents Section II Copy Section III Direct PrintingSection IV Software Section V AppendixesIndex Page General Using the documentation Symbols and conventions used in the documentationGeneral Information BoldAccessing Software User’s Guide Network User’s Viewing DocumentationViewing Documentation Windows Click DocumentationViewing Documentation Macintosh How to find Scanning instructionsHow to find Network setup instructions Accessing Brother Support Windows Presto! PageManager User’s GuideControl panel overview 100% NormalLED DCP Loading paper and documents Loading paper and other print mediaFan the stack of paper well to avoid paper jams and misfeeds Loading envelopes and postcards About envelopesRemoving small printouts from the machine Loading envelopes and postcardsPrintable area Cut Sheet Paper EnvelopesBrother paper Acceptable paper and other print mediaRecommended print media Handling and using print media Paper capacity of the output paper tray coverChoosing the right print media Paper type and size for each operationPaper weight, thickness and capacity Paper Type Weight Thickness No. SheetsUsing the scanner glass How to load documentsLoading documents Document Sizes SupportedScannable area General Setup Sleep ModeLCD display Changing LCD languagePress Mono Start Press Stop/Exit How to print a reportPrinting Reports Copy Copy options How to copyMaking copies Changing copy speed and quality Press Mono Start or Colour StartEnlarging or reducing the image copied Making N in 1 copies or a poster Page Layout 1 P Poster3 x 3or Off1„ 2 in 1 P „ 2 in 1 L „ 4 in 1 P „ 4 in 1 L „ Poster 3⋅3 Adjusting Brightness and ContrastBrightness Paper Type Paper optionsContrast Paper Size Direct Printing Printing photos from a memory card PhotoCapture Center OperationsGetting started Memory cards and folder structuresPress Photo Capture How to print from a memory cardPrint Index Thumbnails Printing Photos 13 x 18cm, 15 x 20cm or Max. SizeDpof printing Print Size PhotoCapture Center print settingsPrint quality Colour Enhancement White BalanceSharpness Colour DensityDate Print CroppingBorderless printing Scan to a memory card Changing the image qualityChanging the colour file format Understanding the Error MessagesChanging the monochrome file format Software Software and Network features How to read the Html User’s GuideFor Windows For MacintoshAppendixes Safety and Legal Choosing a locationTo use the machine safely Page Safety and Legal Page Important safety instructions Radio interference Important For your safetyLAN connection International Energy Star Qualification Statement Legal limitations for copying Trademarks Troubleshooting and Routine Maintenance TroubleshootingIf you are having difficulty with your machine PrintingPrinting Print media onCopying Difficulties EnhancementPhotoCapture Center Difficulties Scanning DifficultiesSoftware Difficulties Network Difficulties Software User’s Guide on the CD-ROMError and Routine Maintenance messages Error Message Cause ActionCannot Print Mono Start or Colour Start. See Paper Printer jam or paper jam Troubleshooting and Routine Maintenance Routine maintenance Replacing the ink cartridgesTroubleshooting and Routine Maintenance Page Clean the outside of the machine as follows Cleaning the outside of the machineCleaning the scanner glass Cleaning the machine’s printer platen Cleaning the paper pick-up rollersCleaning the print head Checking the print qualityPress Ink Management Press Colour StartChecking the print alignment Checking the ink volume ResetMachine Information Checking the serial numberHow to reset Packing and shipping the machineTroubleshooting and Routine Maintenance Page Menu and Features On-screen programmingMenu keys Menu tablePress Stop/Exit Menu Table Photo Paper Type Nnonn+ Network menu CroppingApipa Wlan TCP/IP Wlan Print Help List Copy Options Copy QualityEnlarge/Reduce Scan Off1Photo Capture Ink ManagementSpecifications GeneralPaper Output Print mediaPaper Input Paper Tray Copy Number of Files Folder Borderless Compatible Media Resolution File ExtensionPhotoCapture Center Scanner Printer USB 1 2 LAN cable 3 Wireless LAN InterfacesComputer requirements Replacement Ink cartridge Consumable itemsSetup Support Utility SecureEasySetup Network LANSupport for ProtocolsWireless one-push configuration Index CD-ROMSdhc Transparencies Solutions Site http//solutions.brother.com Productsupport@brother.com.auVisit us on the World Wide Web