Brother DCP-375CW manual Mono Start or Colour Start. See Paper

Page 69

		Troubleshooting and Routine Maintenance

Error Message		Cause	Action
No Paper Fed		The machine is out of paper or	Do one of the following:
		paper is not properly loaded in the	Refill the paper in the paper tray, and
		paper tray, or the Jam Clean	Refill the paper in the paper tray, and
		paper tray, or the Jam Clean	then press Mono Start or
		Cover is not closed properly.	then press Mono Start or
		Cover is not closed properly.	Colour Start.
			Colour Start.
			Remove the paper and load it again
			and then press Mono Start or
			Colour Start. (See Loading paper and
			other print media on page 8.)

		The paper is jammed in the	Remove the jammed paper by following
		machine.	the steps in Printer jam or paper jam
			on page 62.

Out of Memory		The machine's memory is full.	When copy operation is in progress, press
			Stop/Exit and wait until the other
			operations in progress finish and then try
			again.

		The memory card you are using	Delete unused files from your memory
		does not have enough free space	card to make some free space and then try
		to scan the documents.	again.

Paper Jam		Paper is jammed in the machine.	Open the Jam Clear Cover (at the back of
			the machine) and pull out the jammed
			paper by following the steps in Printer jam
			or paper jam on page 62.

			Make sure the paper length guide is
			adjusted to the correct paper size.

Print Unable XX		The machine has a mechanical	Open the scanner cover and look inside
		problem.	the machine for any foreign objects. If the
		—OR—	error message continues, disconnect the
		—OR—	machine from the power source for several
		A foreign object such as a clip or	machine from the power source for several
		A foreign object such as a clip or	minutes and then reconnect it.
		ripped paper is in the machine.

Scan Unable XX		The machine has a mechanical	Open the scanner cover and look inside
		problem.	the machine for any foreign objects. If the
		—OR—	error message continues, disconnect the
		—OR—	machine from the power source for several
		A foreign object such as a clip or	machine from the power source for several
		A foreign object such as a clip or	minutes and then reconnect it.
		ripped paper is in the machine.

Wrong Paper Size		Paper is not the correct size.	Check that the Paper Size setting matches
			the size of paper in the tray. Load the
			correct size of paper, and then press
			Mono Start or Colour Start. (See Paper
			Size on page 28.)

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Contents USER’S Guide If you need to call Customer Service Compilation and Publication Notice Table of Contents Section III Direct Printing Section II CopySection V Appendixes Section IV SoftwareIndex Page General Symbols and conventions used in the documentation Using the documentationGeneral Information BoldViewing Documentation Accessing Software User’s Guide Network User’sViewing Documentation Windows Click DocumentationHow to find Scanning instructions How to find Network setup instructionsViewing Documentation Macintosh Presto! PageManager User’s Guide Accessing Brother Support Windows100% Normal Control panel overviewLED DCP Loading paper and other print media Loading paper and documentsFan the stack of paper well to avoid paper jams and misfeeds About envelopes Loading envelopes and postcardsLoading envelopes and postcards Removing small printouts from the machineCut Sheet Paper Envelopes Printable areaAcceptable paper and other print media Recommended print mediaBrother paper Paper capacity of the output paper tray cover Handling and using print mediaPaper type and size for each operation Choosing the right print mediaPaper Type Weight Thickness No. Sheets Paper weight, thickness and capacityHow to load documents Using the scanner glassLoading documents Document Sizes SupportedScannable area Sleep Mode General SetupLCD display Changing LCD languageHow to print a report Printing ReportsPress Mono Start Press Stop/Exit Copy How to copy Making copiesCopy options Press Mono Start or Colour Start Changing copy speed and qualityEnlarging or reducing the image copied 1 P Poster3 x 3or Off1 Making N in 1 copies or a poster Page LayoutAdjusting Brightness and Contrast Brightness„ 2 in 1 P „ 2 in 1 L „ 4 in 1 P „ 4 in 1 L „ Poster 3⋅3 Paper options ContrastPaper Type Paper Size Direct Printing PhotoCapture Center Operations Printing photos from a memory cardMemory cards and folder structures Getting startedHow to print from a memory card Print Index ThumbnailsPress Photo Capture 13 x 18cm, 15 x 20cm or Max. Size Printing PhotosDpof printing PhotoCapture Center print settings Print qualityPrint Size White Balance Colour EnhancementColour Density SharpnessCropping Borderless printingDate Print Changing the image quality Scan to a memory cardUnderstanding the Error Messages Changing the monochrome file formatChanging the colour file format Software How to read the Html User’s Guide Software and Network featuresFor Windows For MacintoshAppendixes Choosing a location Safety and LegalTo use the machine safely Page Safety and Legal Page Important safety instructions Important For your safety LAN connectionRadio interference International Energy Star Qualification Statement Legal limitations for copying Trademarks Troubleshooting Troubleshooting and Routine MaintenanceIf you are having difficulty with your machine PrintingPrint media on PrintingEnhancement Copying DifficultiesScanning Difficulties Software DifficultiesPhotoCapture Center Difficulties Software User’s Guide on the CD-ROM Network DifficultiesError Message Cause Action Error and Routine Maintenance messagesCannot Print Mono Start or Colour Start. See Paper Printer jam or paper jam Troubleshooting and Routine Maintenance Replacing the ink cartridges Routine maintenanceTroubleshooting and Routine Maintenance Page Cleaning the outside of the machine Cleaning the scanner glassClean the outside of the machine as follows Cleaning the paper pick-up rollers Cleaning the machine’s printer platenChecking the print quality Cleaning the print headPress Ink Management Press Colour StartChecking the print alignment Reset Checking the ink volumeMachine Information Checking the serial numberPacking and shipping the machine How to resetTroubleshooting and Routine Maintenance Page On-screen programming Menu and FeaturesMenu keys Menu tablePress Stop/Exit Menu Table Photo Paper Type Nnonn+ Cropping Network menuApipa Wlan TCP/IP Wlan Print Help List Copy Quality Enlarge/ReduceCopy Options Off1 ScanInk Management Photo CaptureGeneral SpecificationsPrint media Paper Input Paper TrayPaper Output Copy Compatible Media Resolution File Extension PhotoCapture CenterNumber of Files Folder Borderless Scanner Printer Interfaces USB 1 2 LAN cable 3 Wireless LANComputer requirements Consumable items Replacement Ink cartridgeNetwork LAN Setup Support Utility SecureEasySetupSupport for ProtocolsWireless one-push configuration CD-ROM IndexSdhc Transparencies Productsupport@brother.com.au Solutions Site http//solutions.brother.comVisit us on the World Wide Web