Problems and Solutions
Dialling and transmission problems
| Problem | 
 | Solution | 
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| No dial tone when you | • | Make sure the handset cord is connected to the | 
| pick up the handset or | 
 | correct socket. See Connecting the handset on | 
| press the SPEAKER key. | 
 | page 9. | 
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| Dialling is not possible. | • | Make sure the power cord is properly plugged into | 
| 
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 | a power outlet. | 
| 
 | • | Make sure that the telephone line is properly | 
| 
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 | connected to both the TEL. LINE socket and the | 
| 
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 | wall socket. | 
| 
 | • | Make sure that the fax machine is set to the correct | 
| 
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 | dialling mode for your telephone line. See Dial | 
| 
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 | mode on page 11. | 
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| The power is on, but no | • | Make sure that the receiving machine has paper. | 
| transmission takes place. | 
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| 
 | • | Make sure that the telephone line cord is plugged | 
| 
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 | into the TEL. LINE socket, and not the TEL. SET | 
| 
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 | socket. | 
| 
 | • | If the receiving machine is in manual mode with no | 
| 
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 | attendant, reception will not be possible. | 
| 
 | • | Check the display for error messages. | 
| 
 | • | Pick up the handset and check for a dial tone. | 
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| Nothing is printed at the | • | Make sure that the document for transmission is | 
| receiving end. | 
 | placed face down in the feeder. | 
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| A distorted image is | • | Noise on the telephone line may cause distortion. | 
| received at the other end. | 
 | Try sending the document again. | 
| 
 | • | Make a copy of the document on your fax machine. | 
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 | If the copy is also distorted, your fax machine may | 
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 | need service. | 
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