Sharp UX-61, UX-41, UX-21, FO-11, GQ-56, FO-51, FO-71 Answering machine connection, General problems

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Problems and Solutions

Answering machine connection

Problem		Solution

The answering machine	•	Make sure your fax machine's reception mode is
connection does not		set to A.M.
operate properly.
	•	Make sure your fax machine's TEL. LINE socket is
		connected to the wall socket. Make sure your fax
		machine's TEL. SET socket is connected to your
		answering machine's telephone line socket (not the
		answering machine's extension phone socket).
	•	Make sure your answering machine's outgoing
		message is under 10 seconds.
	•	Make sure that the Quiet Detect Time setting is set
		to three or four seconds (see page 51).

General problems

Problem		Solution

Voice calls taken on an	•	The fax may interrupt during a voice call if the
extension phone are		reception mode is set to A.M.. To prevent
interrupted by the fax.		interruption on a tone dial extension phone, press
		any three keys on the extension phone after
		answering. (Note: Do not enter the code to activate
		fax reception.)

No reception occurs when	•	Make sure you have not run out of paper.
polling is attempted.
	•	Make sure the transmitting machine is in automatic
		reception mode.
	•	If the transmitting machine has polling security,
		make sure that your fax number has been entered
		both in your machine and in the transmitting
		machine.

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Contents UX-21/UX-41/UX-61 UX-41/61 FO-51/71 GQ-56 IntroductionUX-21/UX-41/FO-11/FO-51 Tear off by hand Applicable telephone line WeightImportant safety information Table of Contents Printing Lists Maintenance Troubleshooting Look at the Operation Panel COPY/HELP key Resolution / Reception Mode keyStart key Stop keyAbout condensation InstallationUnpacking Checklist Points to keep in mind when setting upPeel off or Connecting the handsetConnections Removing the packing paperRemove the packing paper Connecting the power cordConnecting the telephone line cord Extension phone optional Moving your fax and reconnectingAttaching the original document support Loading the Thermal Paper YES FO-20PR Thermal Paper 30 m roll Replacing the thermal paperHandling thermal paper Entering Your Name and Fax Number Press to return to the date and time display To enter the fax number in memoryMoves the cursor backward To clear a mistake, press DialSetting the Date and Time To start the clock Enter a two-digit number for the day 01 to Example the 5 thEnter the year four digits Example 2002Mode Setting the Reception ModeSetting the reception mode TEL/FAX modeSelect the desired level Volume AdjustmentSpeaker One or more times toIf you selected Ringer OFF OK ? RingerTransmittable Documents Size and weightSending Faxes Other restrictions Loading the DocumentClose the operation panel Removing a document from the feederContrast settings Adjusting the Resolution and ContrastResolution settings Adjusted Listen for the dial tone Sending a Fax by Normal DiallingLoad the documents Pick up the handset or press SpeakerUsed it When you hear the fax tone, pressSending a Fax by Automatic Dialling Replace the handset if youPress Once Storing fax and phone numbers for automatic diallingMaking changes Once and 3 once Chain Dialling for area and access codesClearing auto-dial numbers Speed Dial 03 Rapid Key C Sending a fax by Rapid Key DiallingIf you are sending a fax, load the documents Sending a fax by Speed Dialling Sending a fax by Direct Keypad Dialling Connection is established Searching for an auto-dial numberDocument will be automatically transmitted once Press Start Using the Redial keyAutomatic redialling Receiving Faxes Using TEL/FAX ModeUsing FAX Mode Using A.M. ModeChanging the number of rings Answering with the fax’s handset Using TEL ModeAnswering on an extension phone Fax Signal Receive Optional Reception SettingsEnter the desired number any number from 0 to Example 3 Substitute Reception to MemoryChanging the number for remote fax activation Load the documents face down. Maximum of 5 pages When you are ready to begin copying, pressMaking Copies Rapid Key Dialling Press Speak with the other party when they answerMaking Telephone Calls Hold Chain DiallingSearching for an auto-dial number RedialAnswering Machine Connection Connecting an Answering MachineSet your answering machine to auto answer Using the Answering Machine ConnectionSet the reception mode to A.M Changing the outgoing messageHow answering machine mode operates Press Function once Once Optional A.M. Mode SettingsQuiet Detect Time Quiet Start Tiime Quiet Detect Start TimeOn A.M. Failure Once and 4 once Caller ID Requires Subscription to ServiceSpecial Functions Display messages How Caller ID operatesFax Press when you have finished viewing the listViewing the Caller ID list Press Search once and 2 oncePress Function once and 3 once To delete calls from the Caller ID listPriority Call Blocking voice calls Blocking Reception of Unwanted Faxes Polling Requesting a Fax Transmission Requesting transmission To print the list Printing ListsTelephone Number List Anti Junk Number ListHeadings in Transaction Report Transaction ReportPress 3 times Transaction Report print conditionCleaning the scanning glass and rollers MaintenanceCleaning the housing Problem Solution TroubleshootingProblems and Solutions Line errorCorrect socket. See Connecting the handset on Dialling and transmission problemsThermal paper. See Loading the Thermal Paper Reception and copying problemsAnswering machine connection General problemsTransmittable Documents on Check Paper Messages and SignalsOFF Hook Audible signalsClearing a jammed document Clearing Paper JamsClose the operation panel, making sure it clicks into place Clearing jammed printing paperFlip down the green levers on each side of the white roller Clearing Paper Jams Receiving Faxes Quick Reference GuideSending Faxes Index Index Page Sharp Corporation