Konica Minolta OKIFAX 5950 manual Problem Solving, End User, Network Administrator

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Problem Solving

There are two areas of Problem Solving.

∙End User

∙NetworkAdministrator

End User

Option Board Error

If your fax machine displays the message, OPTION BOARD ERROR, an error may have occurred at the interface between the fax machine and the network card.

Turn off the fax machine. Verify that the network card is correctly installed. Turn the machine on.

LAN Data Error

When LAN Data Error is shown on the fax display, there may be a problem in the printing data transmitted via the network.

The printing data will be cancelled.

Re-send the print job.

If this error occurs while printing documents, the error may be a paper jam. Clear the jam.

!When the print job was cancelled from a PC, LAN DATA ERROR may be displayed. This is because defective data

may have been transmitted to the fax machine.

Network Problem

If any printing problems occur (other than the errors mentioned in this section), see the information on the supplied CD-ROM.

Network Administrator

Service Codes

When a communication error occurs, print the Activity Report. Use the report to find the service code for the error.

There are two types of service codes.

∙SMTP

∙POP3

SMTP Error Codes

Here is the format for SMTP communication service codes.

E123

E = SMTP communication

123 = three-digit SMTP error code defined by RFC.

RFC is an Internet “standards” term meaning “Request For Comment”. RFCs are documents that define standards or proposed standard-definitions for network and Internet operation. Individual RFCs define specific aspects of network or Internet operation.

50 Konica FAX 9930

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Contents FAX Trademark Information Overview Operation Overview End UserInformation Provided General ConditionsInternet Fax Transmission General Information Smtp Server Address / Name DNS Server’s IP AddressHost Name Mail AddressPOP Server Password Accessing Network Settings From the Fax Machine Front PanelPOP Server Address / Name POP Server User NameList of Settings Information Provided Components of an Internet FaxInternet Fax Network Print DriverHelpful Hints T.37 What Your T.37 Internet Fax Machine Can DoMail Tiff attachmentsBackup / Archive Network Scan Pstn Faxing vs. Internet FaxingInternet Fax Mail Addresses vs. Pstn Phone NumbersInstallation SetupOperation Overview LAN Topologies and Operating SystemsInternet Fax Protocols Network Print ProtocolsManagement Protocols Identifying Current Settings Set Up on a NetworkPrinting the Configuration Report Using the Button on the Network Card Settings Stored on the Fax MachineAccessing Settings List of User Functions Network Settings AutoTray Switch User Function Paper Size Check User FunctionSet to on Set to OFFTo correct this error To prevent this errorPOP Interval User Function Delete POP MessageText Print Time Between GMTHeader Print Coding Mode Extra Fine ModeIfax Sender ID Domain NameDomain Name Restrictions ExampleMessage Disposition Notification MDN 37Internet FAX User’s Guide Network Settings Example MDN MessageDhcp Server RestrictionsPOP Server Name DNS P .SRVADDRESS FAX E-mail AddressDSN Delivery Status Notification NIC InitializeChanging Settings Settings Changed Only by Using the WebNetwork Status Printer StatusNetWare NetBEUI EtherTalk Smtp Transmit Smtp ReceiveSmtp Port Number POP Port NumberCustomization ProcedureProgramming e-mail Addresses Confirming e-mail Address Programming Mail Address RestrictionsUsing Internet Fax Sending a DocumentDifferences Stopping a TransmissionHow to Send a Document Sending to a Non-Programmed E-mailTiff Format Limitations and SuggestionsReceiving Internet Faxes Viewing Tiff FilesAutomatic Reception Single MessageMultiple Messages Text Print onResolution Receiving Tiff filesReceiving e-mails Body Text CompressionYour fax machine cannot print Your fax machine may not be able to printGateway Services Forwarding Faxes to an e-mail AddressMails to a Fax Number How it worksExample Image RestrictionsTelephone Number Restrictions Mail Address FormatDomain Name Restrictions How it WorksNetwork Setup Mail Server Settings for E-mail-to-FAX Gateway ServiceDNS Server Install the Fax Machine Add a Record Address a recordAdd a PTR Record Pointer PTR RecordMail Server With fax, the server does not receive mail to fax.abc.com Mail Forwarding ProcessImage Resolution Network ScannerNetwork Printing Printing DocumentsOperating Systems Printing on TransparenciesWindows 95/98 Windows NT 4.0 and WindowsWindows Configuration Configuring from Network UtilitiesAlso known as CD Setup Utilities SettingsUser Functions Banner Output Network Administrator Problem SolvingEnd User Smtp Protocol Error Codes CodesPOP3 Communication Errors Transmission fails a communication error occurs Transmission TroubleshootingDisplay shows message Option Board Error Reception Troubleshooting Reception fails a communication error occursTiff file I sent does not print out at the receiver Reception does not startSame mail prints repeatedly Mail-to-Fax Troubleshooting Internet Fax refuses to receive dataWhen I scan documents, my fax machine sender ID is included Try entering the IP address Printing Troubleshooting Konica FAX

OKIFAX 5950 specifications

The Konica Minolta OKIFAX 5950 is a versatile and efficient multifunction fax machine that caters to the needs of small to medium-sized businesses. Known for its reliable performance and high-quality output, the OKIFAX 5950 integrates advanced technology to streamline faxing while maintaining user-friendly operations.

One of the standout features of the OKIFAX 5950 is its high-speed fax transmission, capable of sending documents at a rate of up to 3 seconds per page. This efficiency helps businesses manage time effectively, particularly when dealing with important documents that require immediate attention. The device also supports both Super G3 and G3 fax standards, ensuring compatibility with various telecommunications systems.

Another key characteristic of the OKIFAX 5950 is its extensive memory capacity. With the ability to store up to 600 pages of received faxes, this machine significantly reduces the risk of losing important information during busy periods or when paper runs out. Additionally, the unit features a dual-access function, allowing users to send and receive faxes simultaneously without delays.

The OKIFAX 5950 uses advanced thermal transfer technology, which delivers crisp and professional output. The machine also facilitates easy printing of documents with a print resolution of up to 600 x 600 dpi, ensuring clarity in all communications. Moreover, the device supports different paper sizes, including letter, legal, and A4, which enhances its versatility for various office tasks.

Ease of use is another hallmark of the OKIFAX 5950. Its user-friendly control panel, equipped with a backlit display, allows for straightforward navigation through various functions. The machine includes an auto-dialing feature, storing up to 200 contacts, thus simplifying the process of sending faxes to frequently contacted numbers.

Additional features include a built-in answering machine and a telephone handset, making the OKIFAX 5950 a comprehensive communication solution for businesses. The device also supports eco-friendly practices, with energy-saving modes and options for reduced power consumption.

In summary, the Konica Minolta OKIFAX 5950 combines speed, efficiency, and versatility, making it an ideal choice for businesses looking to enhance their fax communication. With its range of advanced features and user-friendly design, this multifunction fax machine stands out as a reliable asset in any office environment.
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