Konica Minolta OKIFAX 5950 Transmission Troubleshooting, Display shows message Option Board Error

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F040 POP protocol DELE command error

F050 POP protocol TOP command error

F900 Network Card I/F error

F910 TCP/IP or SMTP/POP not supported or allowed by Network Card

F920 Network Card not ready; transmission request received while Network Card is initializing (redial)

F931 E-mail cannot be received (invalid TIFF)

F932 E-mail cannot be received (other than invalid TIFF)

F940 Memory full

F941 No new mail found in manual reception

F942 Command time-out

F950 Server communication error

F980 Aborted

Transmission Troubleshooting

Transmission fails; a communication error occurs.

See if the server is down.

Are the IPADDRESS, SubNetMask and Default Gateway settings correct?

Has the SMTP server been configured correctly? Has the host name been registered?

If using DNS, is the DNS server address correct? If DNS is ON, some servers may cause an error.

Display shows message “OPTION BOARD ERROR.”

An error may have occurred at the interface between the fax machine and the network card.

Turn off the fax machine. Verify that the network card is correctly installed. Turn the machine on.

I have turned MDN (or DSN) ON, but no confirmation has been returned.

Both MDN and DSN are sent as text-format messages. If the TEXT PRINT setting is OFF, the confirmations will not be print.

MDN: If the receiving Internet Fax/e-mail client is not capable of receiving MDN, you may not get a receipt.

DSN: If the receiving server does not support DSN, you may not receive any confirmation.

T.37Internet FAX User’s Guide 53

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Contents FAX Trademark Information General Conditions OverviewOperation Overview End User Information ProvidedInternet Fax Transmission General Information Mail Address Smtp Server Address / NameDNS Server’s IP Address Host NamePOP Server User Name POP Server PasswordAccessing Network Settings From the Fax Machine Front Panel POP Server Address / NameList of Settings Network Print Driver Information ProvidedComponents of an Internet Fax Internet FaxTiff attachments Helpful Hints T.37What Your T.37 Internet Fax Machine Can Do MailMail Addresses vs. Pstn Phone Numbers Backup / Archive Network ScanPstn Faxing vs. Internet Faxing Internet FaxLAN Topologies and Operating Systems InstallationSetup Operation OverviewInternet Fax Protocols Network Print ProtocolsManagement Protocols Identifying Current Settings Set Up on a NetworkPrinting the Configuration Report Using the Button on the Network Card Settings Stored on the Fax MachineAccessing Settings List of User Functions Network Settings Set to OFF AutoTray Switch User FunctionPaper Size Check User Function Set to onDelete POP Message To correct this errorTo prevent this error POP Interval User FunctionText Print Time Between GMTHeader Print Domain Name Coding ModeExtra Fine Mode Ifax Sender IDDomain Name Restrictions ExampleMessage Disposition Notification MDN 37Internet FAX User’s Guide Example MDN Message Network SettingsRestrictions Dhcp ServerPOP Server Name FAX E-mail Address DNS P .SRVADDRESSNIC Initialize DSN Delivery Status NotificationSettings Changed Only by Using the Web Changing SettingsNetwork Status Printer StatusNetWare NetBEUI EtherTalk POP Port Number Smtp TransmitSmtp Receive Smtp Port NumberCustomization ProcedureProgramming e-mail Addresses Mail Address Restrictions Confirming e-mail Address ProgrammingStopping a Transmission Using Internet FaxSending a Document DifferencesSending to a Non-Programmed E-mail How to Send a DocumentLimitations and Suggestions Tiff FormatViewing Tiff Files Receiving Internet FaxesText Print on Automatic ReceptionSingle Message Multiple MessagesCompression ResolutionReceiving Tiff files Receiving e-mails Body TextYour fax machine may not be able to print Your fax machine cannot printHow it works Gateway Services ForwardingFaxes to an e-mail Address Mails to a Fax NumberMail Address Format ExampleImage Restrictions Telephone Number RestrictionsHow it Works Domain Name RestrictionsNetwork Setup Mail Server Settings for E-mail-to-FAX Gateway ServiceDNS Server Pointer PTR Record Install the Fax Machine Add a RecordAddress a record Add a PTR RecordMail Server Mail Forwarding Process With fax, the server does not receive mail to fax.abc.comNetwork Scanner Image ResolutionPrinting on Transparencies Network PrintingPrinting Documents Operating SystemsWindows 95/98 Windows NT 4.0 and WindowsWindows Settings ConfigurationConfiguring from Network Utilities Also known as CD Setup UtilitiesUser Functions Banner Output Network Administrator Problem SolvingEnd User Codes Smtp Protocol Error CodesPOP3 Communication Errors Transmission fails a communication error occurs Transmission TroubleshootingDisplay shows message Option Board Error Reception does not start Reception TroubleshootingReception fails a communication error occurs Tiff file I sent does not print out at the receiverSame mail prints repeatedly Internet Fax refuses to receive data Mail-to-Fax TroubleshootingWhen I scan documents, my fax machine sender ID is included Try entering the IP address Printing Troubleshooting Konica FAX

OKIFAX 5950 specifications

The Konica Minolta OKIFAX 5950 is a versatile and efficient multifunction fax machine that caters to the needs of small to medium-sized businesses. Known for its reliable performance and high-quality output, the OKIFAX 5950 integrates advanced technology to streamline faxing while maintaining user-friendly operations.

One of the standout features of the OKIFAX 5950 is its high-speed fax transmission, capable of sending documents at a rate of up to 3 seconds per page. This efficiency helps businesses manage time effectively, particularly when dealing with important documents that require immediate attention. The device also supports both Super G3 and G3 fax standards, ensuring compatibility with various telecommunications systems.

Another key characteristic of the OKIFAX 5950 is its extensive memory capacity. With the ability to store up to 600 pages of received faxes, this machine significantly reduces the risk of losing important information during busy periods or when paper runs out. Additionally, the unit features a dual-access function, allowing users to send and receive faxes simultaneously without delays.

The OKIFAX 5950 uses advanced thermal transfer technology, which delivers crisp and professional output. The machine also facilitates easy printing of documents with a print resolution of up to 600 x 600 dpi, ensuring clarity in all communications. Moreover, the device supports different paper sizes, including letter, legal, and A4, which enhances its versatility for various office tasks.

Ease of use is another hallmark of the OKIFAX 5950. Its user-friendly control panel, equipped with a backlit display, allows for straightforward navigation through various functions. The machine includes an auto-dialing feature, storing up to 200 contacts, thus simplifying the process of sending faxes to frequently contacted numbers.

Additional features include a built-in answering machine and a telephone handset, making the OKIFAX 5950 a comprehensive communication solution for businesses. The device also supports eco-friendly practices, with energy-saving modes and options for reduced power consumption.

In summary, the Konica Minolta OKIFAX 5950 combines speed, efficiency, and versatility, making it an ideal choice for businesses looking to enhance their fax communication. With its range of advanced features and user-friendly design, this multifunction fax machine stands out as a reliable asset in any office environment.
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