Konica Minolta OKIFAX 5950 manual Reception Troubleshooting, Reception does not start

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The TIFF file I sent does not print out at the receiver.

Resend the file, making sure to use Standard resolution and MH coding.

If you sent the file using Ex-fine resolution or any coding mode other than MH, the receiving machine may not be able to work with the file.

T.37 simple mode Internet Fax products support only the STD and FINE resolution settings and MH coding mode.

Reception Troubleshooting

Reception fails; a communication error occurs.

Are the IPADDRESS, SubNetMask and Default Gateway settings correct?

Has the POP server been configured correctly?

If using DNS, is the DNS server address correct?

Have you set the USER ID correctly as registered on the POP server?

Have you set the password correctly as registered on the POP server?

If APOP is on, it will cause a communication error on a POP server that does not support APOP.

Reception does not start.

Has the POP interval been set at 0?

If the TEXT PRINT setting is ON, you cannot receive messages while a print alarm (no paper, cover open, paper jam, etc.) is on.

Is there sufficient free memory space? Images are stored in memory first, and cannot be received if there is not enough space.

54 Konica FAX 9930

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Contents FAX Trademark Information Overview Operation Overview End UserInformation Provided General ConditionsInternet Fax Transmission General Information Smtp Server Address / Name DNS Server’s IP AddressHost Name Mail AddressPOP Server Password Accessing Network Settings From the Fax Machine Front PanelPOP Server Address / Name POP Server User NameList of Settings Information Provided Components of an Internet FaxInternet Fax Network Print DriverHelpful Hints T.37 What Your T.37 Internet Fax Machine Can DoMail Tiff attachmentsBackup / Archive Network Scan Pstn Faxing vs. Internet FaxingInternet Fax Mail Addresses vs. Pstn Phone NumbersInstallation SetupOperation Overview LAN Topologies and Operating SystemsManagement Protocols Network Print ProtocolsInternet Fax Protocols Printing the Configuration Report Set Up on a NetworkIdentifying Current Settings Accessing Settings Settings Stored on the Fax MachineUsing the Button on the Network Card List of User Functions Network Settings AutoTray Switch User Function Paper Size Check User FunctionSet to on Set to OFFTo correct this error To prevent this errorPOP Interval User Function Delete POP MessageHeader Print Time Between GMTText Print Coding Mode Extra Fine ModeIfax Sender ID Domain NameMessage Disposition Notification MDN ExampleDomain Name Restrictions 37Internet FAX User’s Guide Network Settings Example MDN MessageDhcp Server RestrictionsPOP Server Name DNS P .SRVADDRESS FAX E-mail AddressDSN Delivery Status Notification NIC InitializeChanging Settings Settings Changed Only by Using the WebNetWare NetBEUI EtherTalk Printer StatusNetwork Status Smtp Transmit Smtp ReceiveSmtp Port Number POP Port NumberProgramming e-mail Addresses ProcedureCustomization Confirming e-mail Address Programming Mail Address RestrictionsUsing Internet Fax Sending a DocumentDifferences Stopping a TransmissionHow to Send a Document Sending to a Non-Programmed E-mailTiff Format Limitations and SuggestionsReceiving Internet Faxes Viewing Tiff FilesAutomatic Reception Single MessageMultiple Messages Text Print onResolution Receiving Tiff filesReceiving e-mails Body Text CompressionYour fax machine cannot print Your fax machine may not be able to printGateway Services Forwarding Faxes to an e-mail AddressMails to a Fax Number How it worksExample Image RestrictionsTelephone Number Restrictions Mail Address FormatDomain Name Restrictions How it WorksDNS Server Mail Server Settings for E-mail-to-FAX Gateway ServiceNetwork Setup Install the Fax Machine Add a Record Address a recordAdd a PTR Record Pointer PTR RecordMail Server With fax, the server does not receive mail to fax.abc.com Mail Forwarding ProcessImage Resolution Network ScannerNetwork Printing Printing DocumentsOperating Systems Printing on TransparenciesWindows Windows NT 4.0 and WindowsWindows 95/98 Configuration Configuring from Network UtilitiesAlso known as CD Setup Utilities SettingsUser Functions Banner Output End User Problem SolvingNetwork Administrator Smtp Protocol Error Codes CodesPOP3 Communication Errors Display shows message Option Board Error Transmission TroubleshootingTransmission fails a communication error occurs Reception Troubleshooting Reception fails a communication error occursTiff file I sent does not print out at the receiver Reception does not startSame mail prints repeatedly Mail-to-Fax Troubleshooting Internet Fax refuses to receive dataWhen I scan documents, my fax machine sender ID is included Try entering the IP address Printing Troubleshooting Konica FAX

OKIFAX 5950 specifications

The Konica Minolta OKIFAX 5950 is a versatile and efficient multifunction fax machine that caters to the needs of small to medium-sized businesses. Known for its reliable performance and high-quality output, the OKIFAX 5950 integrates advanced technology to streamline faxing while maintaining user-friendly operations.

One of the standout features of the OKIFAX 5950 is its high-speed fax transmission, capable of sending documents at a rate of up to 3 seconds per page. This efficiency helps businesses manage time effectively, particularly when dealing with important documents that require immediate attention. The device also supports both Super G3 and G3 fax standards, ensuring compatibility with various telecommunications systems.

Another key characteristic of the OKIFAX 5950 is its extensive memory capacity. With the ability to store up to 600 pages of received faxes, this machine significantly reduces the risk of losing important information during busy periods or when paper runs out. Additionally, the unit features a dual-access function, allowing users to send and receive faxes simultaneously without delays.

The OKIFAX 5950 uses advanced thermal transfer technology, which delivers crisp and professional output. The machine also facilitates easy printing of documents with a print resolution of up to 600 x 600 dpi, ensuring clarity in all communications. Moreover, the device supports different paper sizes, including letter, legal, and A4, which enhances its versatility for various office tasks.

Ease of use is another hallmark of the OKIFAX 5950. Its user-friendly control panel, equipped with a backlit display, allows for straightforward navigation through various functions. The machine includes an auto-dialing feature, storing up to 200 contacts, thus simplifying the process of sending faxes to frequently contacted numbers.

Additional features include a built-in answering machine and a telephone handset, making the OKIFAX 5950 a comprehensive communication solution for businesses. The device also supports eco-friendly practices, with energy-saving modes and options for reduced power consumption.

In summary, the Konica Minolta OKIFAX 5950 combines speed, efficiency, and versatility, making it an ideal choice for businesses looking to enhance their fax communication. With its range of advanced features and user-friendly design, this multifunction fax machine stands out as a reliable asset in any office environment.