Canon MPC600F/400 manual Message Error Code Cause Action

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Message (Error Code)

Cause

Action

ECM TX	The machine is sending a fax using Error
	Correction Mode (ECM).

ECM transmissions may take longer than normal transmissions. Turn off ECM if you need to transmit quickly, or if you know your local lines are in good condition. (→ ECM TX, p. 9-5)

MEMORY USED nn % Shows the percentage of memory currently in use.

If you need more space, wait for the machine to send any faxes. Also, print or delete any documents in memory you no longer need. (→ pp. 4-14, 4-15)

NO RX PAPER ( 012) The other party’s fax machine is out of paper or its memory is full.

Contact the other party and have them load paper in their fax machine or free up space in their fax machine’s memory.

NO TEL # ( 022)	The one-touch speed dialling button or
	coded speed dialling code you entered has
	not been registered.

Register the one-touch speed dialling button or coded speed dialling code. (→ pp. 3-2, 3-4)

NOT AVAILABLE	In manual sending via the handset, you	Use regular dialling, or enter a one-touch
	entered a speed dialling number that is	speed dialling button or coded speed
	assigned to a group.	dialling code that only has one fax/
		telephone number registered.

REC’D IN MEMORY	The machine received the fax in memory	Load paper in the multi-purpose tray
	because paper or ink ran out, or a paper	(→ Quick Start Guide), replace the Ink
	jam occurred.	Tank(s) (→ Reference Guide), or clear
		the paper jam. (→ Reference Guide)

RECEIVED IN FILE	Your PC was off and a document was	Upload the document to your PC, or print
	received in the machine’s memory.	the document. (→ pp. 4-14, 5-5)

	The MultiPASS Status Monitor is not	On the Windows® desktop, click Start
	running. (Windows 95/98/Me)	and point to Programs. On the Programs
		menu, point to MultiPASS Suite, then
		click MultiPASS Status Monitor.

TRY AGAIN IN B&W	You tried sending a colour document to a
( 085)	machine that does not support colour
	faxing.

Try sending again in black & white (→ p. 4-1). Alternatively, enable the COLOUR DIRECT TX setting.

(→ p. 9-6)

TX/RX	CANCELLED	You pressed Stop/Reset to cancel the	If required, try sending or receiving
		transmission.	again.

TX/RX	NO. nnnn	When the machine sends or receives a fax,	Write the number down if you will need it
		it assigns it a unique identification number	later.
		(nnnn).

TX nnnn		The machine is sending a document and its
SCANNING P. nnn		memory is full.
MEMORY	FULL
PLEASE	WAIT

The machine continues to send the document as memory becomes available.

8-2

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Contents SmartBase MPC600F/400 Page Using Your Documentation CopyrightControlling the machine from your PC Trademarks Contents Summary of Settings Type Conventions Used in This Guide Page Introduction Customer SupportOperation Panel Standby Display Redial/Pause Coded Dial HookGuidelines for entering Numbers, Letters, and Symbols Method 1 Using the Operation PanelMethod 2 Using the MultiPASS Suite Software Registering InformationContinue entering other letters using the numeric buttons Continue entering other numbers using the numeric buttonsCorrecting a Mistake To Delete the Last Letter/NumberWhat is Sender Information? Registering Sender InformationPress OK Press Stop/Reset to return to standby mode Entering the Date and TimeRegistering Your Fax/Telephone Number and Name Press Menu Use orIf you are unsure how to enter characters, → p Hold to delete the previous entry and re-enterMachine prints the USER’S Data List Setting the Telephone Line Type Dialling Through a SwitchboardPress Menu Use or to select FAX Settings If you selected Hooking or Earth Connection in step If you selected Prefix in stepPage What is Speed Dialling? Speed DiallingSpeed Dialling Methods One-Touch Speed Dialling Registering Numbers for One-Touch Speed DiallingUse the numeric buttons to enter the name that goes with Number max characters, including spacesChanging/Deleting a One-Touch Speed Dialling Entry To Change a One-Touch Speed Dialling EntryCoded Speed Dialling Registering Numbers for Coded Speed DiallingTo Delete a One-Touch Speed Dialling Entry Changing/Deleting a Coded Speed Dialling Entry You want to register max digits, including spacesPauses Use the numeric buttons to enter the fax/telephone numberTo Change a Coded Speed Dialling Entry To Delete a Coded Speed Dialling EntryGroup Dialling Creating GroupsTo register a group under a one-touch speed dialling button To register a group under a coded speed dialling codeTo enter a destination registered for coded speed dialling Press Coded Dial, then use the numeric buttons to enterSpeed Dialling Lists Printing Speed Dialling ListsTo select the list you want to print You can select from the followingTouch SPD Dial List Samples of the lists are shown belowAdjusting the Quality of Your Faxes Setting Colour or Black & White TransmissionSending Faxes Preparing to Send a FaxSetting the Scanning Resolution Setting the Scanning ContrastUse or to select the resolution When the Fax Number is Not Registered in the Machine When the Fax Number is Registered in the MachineWhen You Dial from Your PC Dialling MethodsOne-Touch Speed Dialling Coded Speed DiallingGroup Dialling PC DiallingSending Methods Memory SendingDial the other party’s fax number Press Start to begin scanning for sendingPress Fax to set Fax Mode Press Start to begin scanningPress OK to send Manual Sending Via the Handset Press HookYou can also lift the handset instead of pressing Hook Machine begins sending the documentCancelling Sending Cancelling Memory SendingCancelling Manual Sending Via the Handset While a document is scanningRedialling When the Line is Busy Cancelling Manual RediallingCancelling Automatic Redialling Manual RediallingSequential Broadcasting Sending a Document to More Than One DestinationOne-touch speed dialling Coded speed diallingPage Delayed Sending Documents Stored in MemoryPrinting a List of Documents in Memory Press Menu Use or to select Memory Reference Press OK twicePrinting a Document in Memory Machine prints the documentDeleting a Document from Memory Checking a Document’s DetailsPress to delete the document Page Receive Mode Main Use Operation Requirements Receiving FaxesDifferent Ways to Receive a Fax Setting the Options for FAX/TEL Auto SW What Happens When FAX/TEL Auto SW is SelectedMake sure FaxTel is displayed in the LCD To set FAX/TEL Auto SW, → Quick Start GuideReceiving Faxes Manually Make sure Manual is displayed in the LCDIf you hear a person’s voice If you hear a slow beep tone or silenceWhen Your PC is Off Receiving Faxes to the MultiPASS SuitePolling Receiving Receiving Faxes in Memory When a Problem Occurs Cancelling ReceivingCancelling Polling Receiving Receiving While Performing Other TasksSpecial Features Special DiallingDialling an Overseas Number With Pauses Switching Temporarily to Tone Dialling Press Fax to set Fax Mode Press HookWhen you have finished, press Hook to disconnect the call Confirming a Dial ToneDialling Through a Switchboard Restricting Use of Your MachineEnabling Restriction of Your Machine Continue with the operation you are performingCancelling Restriction of Your Machine Press Menu Use or to select System Settings Press OK twiceFollow this procedure to cancel restriction of your machine If you did not register a password, ignore this stepReports and Lists Summary of Reports and ListsReport or List Description Details Activity Report Press Menu Use or to select REPORTS/LISTS Press OK twice TX Transmission Report Slerexe Company LimitedRX Reception Report Multi TX/RX Transaction ReportTroubleshooting LCD MessagesCause Action Message Error Code Cause Action Faxing Problems Sending ProblemsYou cannot send a fax Faxes sent from the machine are spotted or dirtyReceiving Problems Cannot send using Error Correction Mode ECMErrors occur frequently while sending Cannot receive a fax automaticallyCannot receive using Error Correction Mode ECM Cannot receive a document manuallyPrint quality is poor Faxes do not printTelephone Problems Errors occur frequently while receivingYou cannot dial Telephone disconnects while you are talkingIf a Power Cut Occurs If You Cannot Solve the ProblemPage Summary of Settings Accessing the MenusUnderstanding the Menu System Following illustrates the menu items in hierarchical orderMenus in FAX Mode SettingsName Description Settings NamePrints the Coded Speed Dial LIST. → p Prints the Group Dial LIST. → pPrints the USER’S Data LIST. → p Registers information on One-Touch Speed Dialling. → pEnables/disables printing of the sender Information → p Enables/disables the off hook alarm that alertsSets the volume of the machine sounds Selects the line monitor volume sound during OffPress Redial/Pause Enables/disables Error Correction Mode ECM During reception When the machine is set to Manual ModeMode after it rings for a specified time Faxing capability. → pEnables/disables remote receiving. → p If you selects on above, selects the remote Receiving IDPaper loaded in the multi-purpose tray Selects the direction of the reductionPage Specifications FacsimileTelephone Page Index Dialling Speed See Speed diallingDocument FaxProblems Memory sendingMenus See also individual menu names Messages, LCD See also individual messageTimer See Delayed sending Receiving See also individual receive modesRedialling RegisteringTimer sending See Delayed sending Telephone