Dell E08J Series owner manual Troubleshooting Array Cooling Problems

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NOTE: After installing a power supply module, allow several seconds for the array to recognize the power supply module and to determine if it is working properly.

If the problem is not resolved, see Getting Help.

Troubleshooting Array Cooling Problems

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Ensure that none of the following conditions exist:

Ambient temperature is too high, as a physical-disk drawer is left open for an extended period.

External airflow is obstructed.

The cooling fan module is removed or has failed.

If the problem is not resolved, see Getting Help.

Troubleshooting Expansion Enclosure Management Modules

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: It is recommended that you turn off the host server before turning off the expansion enclosure array to prevent loss of data.

If EMM status LED is blinking amber (5 times per sequence), update the firmware to the latest supported firmware on both the EMMs. For more information on updating your EMM firmware, see Management Firmware Downloads in the Dell PowerVault MD Series Storage Arrays Administrator's Guide at dell.com/ powervaultmanuals.

If The EMM Status LED Is Solid Or Blinking Amber (2 Or 4 Times Per Sequence)

1.Turn off the host server.

2.Remove the EMM and verify that the pins on the backplane and EMM are not bent.

3.Reseat the EMM module and wait for 30 seconds.

4.Turn on the host server.

5.Check the EMM status LED.

6.If the LED does not turn Green, replace the EMM.

If the problem is not resolved, see Getting Help.

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Contents Dell PowerVault MD3860f Storage Arrays Page Contents Troubleshooting your system Technical Specifications Getting help Introduction Dell PowerVault Modular Disk Storage ManagerRelated Documentation Front-Panel Features Front-Panel FeaturesFront-Panel Indicators Front-Bezel IndicatorsBlue Back-Panel Features Back-Panel FeaturesCooling Fan Module LED Indicator Codes Cooling Fan Module IndicatorsPower Supply Module Features And Indicators Power Supply Module Features and Status IndicatorsPhysical-Disk LED Indicators Physical-Disk LED IndicatorsFrom the system Controller Modules RAID Controller ModulesHost Channel LED Link Rate Indications SFP+ Transceivers Fibre Optic And SAS Cables Fibre Optic Cable ConnectionMD3060e Expansion Module Features And Indicators Expansion Controller ModulesBattery Backup Unit RAID Controller Module-Additional FeaturesStorage Array Thermal Shutdown System Password Reset Installing The Front Bezel Removing And Installing The Front BezelRecommended Tools Physical-Disk Drawers Service Action Allowed Indicator LEDRemoving The Front Bezel Opening The Physical-Disk Drawer Inside the Physical-Disk DrawerClosing The Physical-Disk Drawer Removing The Physical-Disk DrawerPage Installing The Physical-Disk Drawer Removing and Installing the Physical-Disk DrawerPhysical Disks Physical Disk Installation GuidelinesRemoving a Physical Disk From a Physical-Disk Carrier Inch physical drive cage Guide pin Release handle Installing a Physical Disk In a Physical-Disk Carrier Removing a Physical Disk From a Physical-Disk Drawer Installing a Physical Disk In a Physical-Disk Drawer SAS Chain CablesRemoving The SAS Chain Cables Installing The SAS Chain Cables Removing and Installing the SAS Chain CablesRemoving a RAID Controller Module Or Expansion Module Installing a RAID Controller Module Or Expansion Module Opening The RAID Controller Module Closing The RAID Controller ModuleReplacing The SFP+ Transceiver Replacing the SFP+ TransceiverRAID Controller Module Backup Battery Unit Removing The RAID Controller Module Backup Battery UnitInstalling The RAID Controller Module Backup Battery Unit Power SuppliesRemoving a Power Supply Module Installing a Power Supply Module Removing and Installing the power supply moduleCooling Fan Modules Removing a Cooling Fan ModuleInstalling a Cooling Fan Module Removing and Installing the Cooling Fan ModuleTroubleshooting Loss Of Communication Troubleshooting An SFP+ TransceiverRemoving an SFP+ Module Troubleshooting External Connections Troubleshooting Power Supply ModulesTroubleshooting Array Cooling Problems Troubleshooting Expansion Enclosure Management ModulesIf The Link Status LEDs Are Not Green Troubleshooting RAID Controller ModulesTroubleshooting Physical Disks If Both LEDs For Any Given FC in Port Are UnlitTroubleshooting Array And Expansion Enclosure Connections Troubleshooting a Wet Storage ArrayCritical Conditions Troubleshooting a Damaged ArrayController Failure Conditions Noncritical ConditionsPCI Errors ECC ErrorsInvalid Storage Array Technical Specifications Page Tested Page Contacting Dell Locating your system service tagDocumentation feedback