Lathem manual PC3500TX Terminal Installation & User’s Guide, Green terminal is LINKED to host

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26 - PC3500TX Terminal Installation & User’s Guide

Problem: The terminal is not communicating with the computer.

Reason: Communication parameters were not previously set.

Solution: Place terminal in Test Mode and step through Test procedures. The network administrator would provide the following:

•Static IP address to be assigned to the terminal

•IP address of the host (PC running Terminal Manager) to which the terminal can connect

•Network Mask (example 255.255.255.0) •Gateway or Router address (if required)

Solution: If parameters are set, place terminal in Use Mode and perform a "ping" on the terminal.

Solution: Verify activity of LEDs located on the bottom of the terminal.

Solution: Verify that the cable is plugged into both ends (terminal and switch).

Solution: Verify that the single segment cable length is equal or less than the specified 328 feet. The cable should also be a 10-base-T category 4 or 5 twisted pair high-speed data transmission cable with both ends properly crimped.

Solution: Insure Terminal Manager is loaded and has TCP/IP Server enabled. Yellow: terminal is BUSY processing

Green: terminal is LINKED to host

Yellow: terminal data is being RECEIVED

Red: terminal data is being TRANSMITTED

Problem: A previously working terminal now is not operational.

Reason: TEST/USE switch is not in the Use position.

Solution: Place TEST/USE switch in Use position.

Possible cause: Cables not plugged in or PayClock software not operational

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Contents PC3500TX Terminal Installation & User’s GuideLimited One-Year Limited Warranty PayClock, Lathem and the Lathem logo are registered trademarks of Lathem Time Corporation. Other product names OPTIONAL SIGNAL DEVICE SETUP THE TERMINALINSTALL/REPLACE THE OPTIONAL BACKUP BATTERY NETWORK WIRING TOPOLOGIESC H A P T E R Features and SpecificationsWelcome PC3500TX NOTICE - For Firmware 177B and EarlierPower Surges and Spikes Note about Lithium BatteryPre-Terminal Installation Mounting the TerminalMount the Terminal To install the mounting bracket Turn the key clockwise to lock the terminal in place Connect the Communication Cable Subnet Mask Setup the TerminalStarting the Test and Setup Mode Network Test Not UsedTo power up the terminal 8 - PC3500TX Terminal Installation & User’s GuidePlug the terminal 12VDC power supply into the power connector Setup Mode - 177B Firmware For PayClock Pro 3.355G and earlier To Setup the PC3500TX’s Ethernet CommunicationsHOST IP ADDRESS ###. ###. ###. ### HIT ENTER IF DEFAULT ROUTE REQUIREDTERMINAL IP ADDRESS ###. ###. ###. ### NETWORK MASK ###. ###. ###. ###ENETADD=XXXXXXXXXXXX SETUP COMPLETE Setup Mode - 177G Firmware For PayClock Pro 4.1 and later Enet MAC Address XXXXXXXXXXXXTCP/IP Conn. Type Enter Socket Port # Default Router?TCP/IP Conn. Mode Enter Terminal IP ###. ###. ###. ###Enter Sub Net Mask ###. ###. ###. ### Enter Keepalive Mode“TEST MODE” PROG# Test ModeTo start the Test Mode TEST MODE 128 YYNote If you do not have a battery installed, the test will fail Battery TestBATTERY TEST PASS ENTER TO RETEST SWITCH TEST SWITCH TO USE POSITIONTo restart the terminal Unlocking Your Terminal Through Terminal ManagerRestart Mode PRESS ENTER TO CLEAR ALL TRANSACTION DATAUse the Terminal To punchTo enter amounts To transferTo start a New Day To review your last punchSupervisor Functions When you see BADGE FOR SUPERVISOR OVERIDE, swipe your badgeWhen you see ENTER ASSOCIATES BADGE, swipe the employee’s badge To see employee InfoInstall/Replace the Optional Backup Battery A P P E N D I X ATo connect your signaling devices Optional Signal DeviceGENERAL SPECIFICATIONS A P P E N D I X BNetwork Wiring Topologies Typical Lan network configurationA P P E N D I X C Typical Wan network configuration 24 - PC3500TX Terminal Installation & User’s GuideTroubleshooting the Terminal Problem A previously working terminal now is not operational 26 - PC3500TX Terminal Installation & User’s GuideProblem The terminal is not communicating with the computer Reason TEST/USE switch is not in the Use positionSolution Refer to vendor’s manufacturing specifications Problem The terminal does not accept badge dataReason Bar code badge is not manufactured to specifications Solution Ensure the badge stripe faces away from the keypadClick OK to save the changes Update the terminal with the changes 28 - PC3500TX Terminal Installation & User’s GuideSolution Open the PC3500TX’s Terminal Properties in Terminal Manager Select the Advanced tabTerminal Data Sheet A P P E N D I X D