Ricoh Troubleshooting Printer Issues: Driver Problems and Solutions

6. Troubleshooting

Printer Problems

Problem	Solution
An error occurs.	If an error occurs when printing, change the computer or
	printer driver settings.
	• Check the printer icon name does not exceed 32
	alphanumeric characters. If it does, shorten it.
	• Check whether other applications are operating.
	Close any other applications, as they may be interfering
	with printing. If the problem is not resolved, close
	unneeded processes too.
	• Check that the latest printer driver is being used.
A print job is canceled.	• Set I/O Timeout to a larger value than the current
	settings.
There is considerable delay between	• Processing time depends on data volume. High volume
the print start command and actual	data, such as graphics-heavy documents, take longer to
printing.	process. Wait for a while.
	• To speed up printing, reduce the printing resolution using
	the printer driver.
The whole printout is blurred.	• Paper is damp. Use paper that has been stored properly.
	See page 21 "Supported Paper".
	• If you enable [Toner Saving], printing is generally less
	dense.
	• Condensation may have collected. If rapid change in
	temperature or humidity occurs, use this machine only
	after it has acclimatized.
Cannot print properly when using a	• Change the print quality settings.
certain application, or cannot print
image data properly.
Some characters are printed faintly
or not printed.
The print position is misaligned.	Adjust the print position by specifying [Registration: Tray 1] or
	[Registration: Bypass Tray] on the [Maintenance] tab in Smart
	Organizing Monitor.

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