Ricoh Troubleshooting Tips for SP 211 and SP 213W Printers

Page 84

6. Troubleshooting

Message	Causes	Solutions

Printing has been	The data is too large or	Select [600 x 600 dpi] in [Resolution:] to
interrupted because	complex to print.	reduce the size of data. For details, see the
of the memory		printer driver Help.
overflow.

Waste Toner full	The waste toner bottle is full.	Replace the print cartridge.
No printing is
available.
Open the indicated
cover, and then
replace Print
Cartridge.

Unit Not Detected	The print cartridge has not been	Reinstall the print cartridge. See page 65
Open the indicated	installed.	"Replacing the Print Cartridge".
Open the indicated
cover, and then
replace Print
Cartridge.

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Image 84

Contents User Guide Page Table of Contents Printing Documents Maintaining the Machine How to Read This Manual IntroductionLegal Prohibition DisclaimerPassword About IP AddressModel-Specific Information Code XxxxImportant Safety Instructions Environmental Advice for UsersUser Information on Electrical & Electronic Equipment All Other UsersPage Important Safety Instructions Page Guide to Components ExteriorGuide to the Machine Interior About Operation Tools This section explains the operation tools of this machineInstalling the Driver and Software Network Quick InstallSmart Organizing Monitor Configuring Network Settings This section explains how to configure network settingsWireless LAN Setup Assigning the machines IPv6 address manuallyIf you have specified WEP key, proceed to Step Configuring the Ad hoc mode using Smart Organizing Monitor Wi-Fi key changes from flashing to continuous lightingGuide to the Machine Loading Paper Supported PaperBypass Tray 1 sheet Non-Recommended Paper Types Print Area Loading Paper Loading Paper into TrayLoad a stack of paper for printing in the input tray Place the tray on a flat surfaceDCT031 Extending Tray 1 to load paper Carefully push Tray 1 straight into the machinePull out the extender and lock it Loading Paper into Bypass Tray Attach the tray coverAdjust the side guides to the paper width Specifying the paper type and paper size Changing the custom paper sizeLoading Paper For details about each setting items, click Help Basic OperationPrinting on Both Sides of Sheets Canceling a Print Job LandscapeCanceling a print job before printing has started Canceling a print job while printingPrinting Documents Configuring the Machine Using Utilities Using Web Image MonitorDisplaying Top Changing the Interface Language Select the desired interface language from the Language listChecking the System Information Status TabCounter Tab Machine Information Tab Configuring the System Settings Tray Paper Settings TabDetection Not match the print jobs settings 52 to 64g/m2For installation, if the machine is of the same model Interface TabInterface Description Fixed USB Port Under USB connectionConfiguring the Network Settings Items below cannot be configuredNetwork Status Tab FirmwareIPv6 Configuration Tab Network Application TabDNS Tab Auto E-mail Notification Tab Snmp Tab Smtp Tab POP3 TabWireless Tab Communication Mode Select the mode to connect Wireless LAN directly, select Ad-HocConnections are configured Open System and Shared KeyConfiguring the IPsec Settings IPsec Global Settings TabIPsec Policy List Tab IP Policy Settings Description If this setting is left blank, 32 IPv4 or 128 IPv6 will beIKE Settings Any subsequent policies will be renumbered accordinglyAuthentication and data encryption We recommend this type for communication between securityGateways such as VPN devices ESP Establishes secure communication that supports bothIKE Diffie-Hellman Printing Lists/Reports Configuring the Administrator Settings Administrator TabReset Settings Tab Backup Setting TabRestore Setting Tab Backs up settings that are not related to the networkBacks up the IPsec settings to a file Restore Setting Description File to RestoreHelp Source File Setting Tab Using Smart Organizing Monitor Checking the Status InformationConfiguring the Machine Settings Default access code is AdminBefore selecting a different tab, click Apply Printing the Configuration Tab SettingsClick Smart Organizing Monitor Status Configuring the Machine Using Utilities Maintaining the Machine Replacing the Print CartridgeCarefully push up the front cover until it closes Page Cleaning the Inside of the Machine Common Problems Paper Feed Problems Problem Solution Paper gets wrinkles Pages Adjust the paper guides to remove the gapsRemoving Printing Jams Paper is too thin. See page 21 Supported PaperRemoving Jammed Paper from Tray Lifting the guide plate, remove the jammed paper carefully Removing Jammed Paper from the Bypass Tray Opening the Rear Cover to Remove Jammed PaperOpen the fusing cover Close the rear cover Print Quality Problems Checking the Condition of the MachinePrinter Problems Configured in the application Print Positions Do Not Match Display PositionsError and Status Indicate on the Control Panel Loading Paper Indicated paper Paper Load paper into the bypass tray. See25 Loading Paper Interrupted because Complex to print Appendix Where to Inquire Moving and Transporting the MachineDisposal Consumables Print CartridgeSpecifications of the Machine General Function SpecificationsThis section lists the machines specifications Printer Function Specifications GDI, PCL Trademarks Firefox is a registered trademark of the Mozilla FoundationMicrosoft Windows 8.1 Pro Microsoft Windows 8.1 Enterprise Index EN GB EN US EN AU M213-8620 2014 EN GB EN US EN AU