Samsung CLP-325W Dropouts, White Spots, Vertical lines, Color or Black, Background, Toner smear

	Condition	Suggested solutions
The top half of the		The toner might not adhere properly to this type of
paper is printed		paper.
lighter than the		• Change the printer option and try again.
rest of the paper		Go to the Printing Preferences, click the
		Paper tab, and set the paper type to Recycled.

Toner specks	•	The paper may not meet specification; for
		example, the paper is too moist or too rough
		(See "Print media specifications" on page 92).
	•	The paper path may need cleaning (See
		"Cleaning the inside" on page 72).

Dropouts	If faded areas, generally rounded, occur randomly
	on the page.
	• A single sheet of paper may be defective. Try
	reprinting the job.
	• The moisture content of the paper is uneven or
	the paper has moist spots on its surface. Try a
	different brand of paper (See "Print media
	specifications" on page 92).
	• The paper lot is bad. The manufacturing
	processes can cause some areas to reject
	toner. Try a different kind or brand of paper.
	• Change the printer option and try again. Go to
	printer properties, click the Paper tab and set
	type to Thick Paper (See "Opening printing
	preferences" on page 60).
	• If these steps do not correct the problem,
	contact a service representative.
White Spots	White spots appear on the page.
	• The paper is too rough and a lot of dirt from the
	paper falls to the inner devices within the
	machine, which means the transfer belt may be
	dirty. Clean the inside of your machine. Contact
	a service representative.
	• The paper path may need cleaning. Contact a
	service representative.

	Condition	Suggested solutions
Vertical lines		If black vertical streaks appear on the page:
		• The imaging unit has probably been scratched.
		Remove the imaging unit and install a new one
		(See "Replacing the imaging unit" on page 87).
		If white vertical streaks appear on the page:
		• The surface of the LSU part inside the machine
		may be dirty. Clean the LSU by opening and
		closing the front cover several times and if the
		problem still occurs call the contact a service
		representative.
Color or Black		If the amount of background shading becomes
background		unacceptable:
		• Change to a lighter weight paper (See "Print
		media specifications" on page 92).
		• Check the machine’s environment: very dry
		(low humidity) or high humidity (higher than
		80% RH) conditions can increase the amount
		of background shading.
		• Remove the old toner cartridge and install a
		new one (See "Replacing the toner cartridge"
		on page 86).
Toner smear		• Clean the inside of the machine. See "Cleaning
		the inside" on page 72.
		• Check the paper type and quality. See "Print
		media specifications" on page 92.
		• Remove the toner cartridge and install a new
		one. See "Replacing the toner cartridge" on
		page 86.
Vertical repetitive		If marks repeatedly appear on the printed side of
defects		the page at even intervals:
		• The toner cartridge may be damaged. If a
		repetitive mark occurs on the page, print a
		cleaning sheet several times to clean the
		cartridge. After the printout, if you still have the
		same problems, remove the toner cartridge and
		install a new one (See "Replacing the toner
		cartridge" on page 86).
		• Parts of the machine may have toner on them.
		If the defects occur on the back of the page, the
		problem will likely correct itself after a few more
		pages.
		• The fusing assembly may be damaged.
		Contact a service representative.

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