PC Connection Error
•The configured network address is unable to connect between your computer and machine.
The print receives the IP address automatically (DHCP) when computer is configured to DHCP.
The machine uses the static address when the computer is configured to static address.
For example:
If computer’s network information is as shown below:
Then, the machine’s network information should be as below:
Solving other problems
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own user's guide.
•Your computer, access point (or wireless router), or machine may not be turned on.
•Check the wireless reception around the machine. If the reception is far from the machine or there is an obstacle, you might have difficulty receiving the signal.
•Cycle the power for the access point (or wireless router), machine, and computer. Sometimes cycling the power can recover network communication.
•Check whether firewall software (V3 or Norton) is blocking the communication.
If the computer and the machine is connected on the same network and it cannot be searched, firewall software might be blocking the communication. Refer to the user's guide for the software to turn it off and try searching for the machine again.
•Check whether the machine's IP address is allocated correctly. You can check the IP address by printing the network configuration report.
•Check whether the access point (or wireless router) has a configured security (password). If it has a password, refer to the access point (or wireless router) administrator.
•Check whether the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset.
•Check the wireless environment. You might not be able to connect to the network in the infrastructure environment where you need to type in a user's information before connecting to access point (or wireless router).
•This machine only supports IEEE 802.11 b/g/n and
•When using the
•You cannot use infrastructure mode and
•The machine is within the range of the wireless network.
•The machine is located away from obstacles that could block the wireless signal.
Remove any large metal objects between the access point (or wireless router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete.
•The machine is located away from other electronic devices that may interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave oven and some Bluetooth devices.
Wireless network setup