Troubleshooting and Diagnostics

During normal operation the following error messages may occur :

Note: In an error case the printer change into the OFFLINE mode. After error

correction press key to change back again into the READY mode.

If an error correction is not possible call the service of your dealer!

 

 

 

 

Display

That means ...

Cause / Action

 

 

 

 

 

 

 

 

BUFFER OVERFLOW

Handshake protocol

S

Check CTR - CTS or

 

error

 

XON/XOFF protocol

 

 

S

Check connector

 

 

S

Repeat data transfer

 

 

 

 

CARRIAGE ERROR

Horizontal drive without

S

Paper jam

 

function

S

Print gap incorrect

 

 

S

PCC-value too low

 

 

S

Ribbon feed guide isn´t

 

 

 

aligned with print head

 

 

S

Horizontal drive blocked

 

 

S

Encoder strip not in

 

 

 

correct position

 

 

S

Encoder strip is dusty

 

 

S

Encoder strip missing

 

 

S

Horizontal motor fault

 

 

S

Print CU-DEV defective

 

 

S

AGC procedure on not

 

 

 

workable position

 

 

S

No AGC ADJUST after

 

 

 

print head replacement

 

 

 

 

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Image 87
Output Solutions C I - 8 0 6 0 manual Display That means Cause / Action, Buffer Overflow, Carriage Error