Troubleshooting and Diagnostics
During normal operation the following error messages may occur :
Note: In an error case the printer change into the OFFLINE mode. After error
correction press key to change back again into the READY mode.
If an error correction is not possible call the service of your dealer!
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Display | That means ... | Cause / Action | |
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BUFFER OVERFLOW | Handshake protocol | S | Check CTR - CTS or |
| error |
| XON/XOFF protocol |
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| S | Check connector |
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| S | Repeat data transfer |
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CARRIAGE ERROR | Horizontal drive without | S | Paper jam |
| function | S | Print gap incorrect |
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| S | |
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| S | Ribbon feed guide isn´t |
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| aligned with print head |
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| S | Horizontal drive blocked |
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| S | Encoder strip not in |
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| correct position |
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| S | Encoder strip is dusty |
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| S | Encoder strip missing |
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| S | Horizontal motor fault |
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| S | Print |
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| S | AGC procedure on not |
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| workable position |
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| S | No AGC ADJUST after |
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| print head replacement |
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