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Troubleshooting and Diagnostics
6.8.3 RIBBON ERROR
That means, that the printer has tried to tense the ribbon and to fix the ribbon feed guide into the fixing device. But there are still problems with the ribbon.
Note: Remove the ribbon cassette only, if the print head is in park position.
Print head park position
Rear cover
1) |
1)Park Postition: Print Head is on the most right side of the printer. (The view is from the front of the printer.)