Troubleshooting and Diagnostics
If the printout or the character set is not correct the following procedure can help to clear the situation.
|
|
|
|
Action | Result | Check | |
|
|
|
|
|
|
|
|
Select and start PRINT | No print image or | S | PAPER SOURCE |
TEST 1 | printout not complete |
| selection |
|
| S | Ribbon condition |
|
| S | Print head condition |
|
|
|
|
Stop SELF TEST and | No printing starts | S | Printer ONLINE |
start external printing |
|
| READY |
|
| S | Interface cable for |
|
|
| proper connection |
|
| S | Interface selection |
|
|
|
|
| Some characters not | S | Emulation |
| correct | S | Character set |
|
| S | National version |
|
| S | Word length |
|
| S | Baud rate |
|
| S | Parity bit |
|
| S | Protocol |
|
|
|
|
| Font and/or pitch faulty | S | Font |
|
| S | Pitch |
|
| S | Line space |
|
|
|
|
| Problem still there | S | Call service |
|
|
|
|
|
|
|
|
