Troubleshooting and Diagnostics
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Display | That means ... | Cause / Action | ||
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REMOVE PAPER | The paper sensor is | S | Remove paper | |
| covered | S | Close front cover | |
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RIBBON ERROR | Ribbon problems | S | Unlock printer | |
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| S | Open printer |
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| S | Check ribbon cassette |
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SYSTEM ERROR | Problems with the | S | Switch printer off and on | |
| system or the firmware | S | Error still there, call | |
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| service |
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UNLOCKED - | S | Horizontal drive | S | Open printer |
CARRIAGE ERROR |
| without function | S | Check ribbon |
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| S Check if print head is in its | |
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| park positon |
| S | Printer locking | S | Lock printer (see diagram |
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| procedure faulty |
| 6.8.1 Locking Procedur) |
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UNLOCKED COVER | Rear cover will be | S | Wait | |
| unlocked |
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UNLOCKED - | S | No ribbon cassette | S | Check ribbon cassette |
CHECK RIBBON ... |
| detected | S | Move print head into park |
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| position |
| S | Printer unlocked | S | Lock printer (see diagram |
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| 6.8.1 Locking Procedur) |
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UNLOCKED - | Ribbon problems | S | Open printer | |
RIBBON ERROR |
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| S | Check ribbon cassette |
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| S Lock printer (see diagram | |
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| 6.8.1 Locking Procedur |
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| or 6.8.3 Ribbon Error) |
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