Troubleshooting and Diagnostics

 

 

 

 

 

Display

That means ...

Cause / Action

 

 

 

 

 

 

 

 

REMOVE PAPER

The paper sensor is

S

Remove paper

 

covered

S

Close front cover

 

 

 

 

RIBBON ERROR

Ribbon problems

S

Unlock printer

 

 

 

S

Open printer

 

 

 

S

Check ribbon cassette

 

 

 

 

SYSTEM ERROR

Problems with the

S

Switch printer off and on

 

system or the firmware

S

Error still there, call

 

 

 

 

service

 

 

 

 

 

UNLOCKED -

S

Horizontal drive

S

Open printer

CARRIAGE ERROR

 

without function

S

Check ribbon

 

 

 

S Check if print head is in its

 

 

 

 

park positon

 

S

Printer locking

S

Lock printer (see diagram

 

 

procedure faulty

 

6.8.1 Locking Procedur)

 

 

 

 

UNLOCKED COVER

Rear cover will be

S

Wait

 

unlocked

 

 

 

 

 

 

 

UNLOCKED -

S

No ribbon cassette

S

Check ribbon cassette

CHECK RIBBON ...

 

detected

S

Move print head into park

 

 

 

 

position

 

S

Printer unlocked

S

Lock printer (see diagram

 

 

 

 

6.8.1 Locking Procedur)

 

 

 

 

UNLOCKED -

Ribbon problems

S

Open printer

RIBBON ERROR

 

 

S

Check ribbon cassette

 

 

 

S Lock printer (see diagram

 

 

 

 

6.8.1 Locking Procedur

 

 

 

 

or 6.8.3 Ribbon Error)

 

 

 

 

 

 

 

 

 

 

6-6

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Image 90
Output Solutions C I - 8 0 6 0 manual Or 6.8.3 Ribbon Error