condition | Suggested solutions |
|
|
Some color images | This is a known bug in Ghostscript (until GNU |
come out all black. | Ghostscript version 7.05) when the base color |
| space of the document is indexed color space |
| and it is converted through CIE color space. |
| Because Postscript uses CIE color space for |
| Color Matching System, you should upgrade |
| Ghostscript on your system to at least GNU |
| Ghostscript version 7.06 or later. You can find |
| recent Ghostscript versions at |
| www.ghostscript.com. |
|
|
Some color images | This is a known bug in Ghostscript (until GNU |
come out in | Ghostscript version 7.xx) when the base color |
unexpected color. | space of the document is indexed RGB color |
| space and it is converted through CIE color |
| space. Because Postscript uses CIE color space |
| for Color Matching System, you should upgrade |
| Ghostscript on your system to at least GNU |
| Ghostscript version 8.xx or later. You can find |
| recent Ghostscript versions at |
| www.ghostscript.com. |
|
|
The machine does | It is a known problem that occurs when a color |
not print whole | machine is used on version 8.51 or earlier of |
pages, and output is | Ghostscript, |
printed on half the | reported to bugs.ghostscript.com as Ghostscript |
page. | Bug 688252. The problem is solved in AFPL |
| Ghostscript v. 8.52 or above. Download the |
| latest version of AFPL Ghostscript from |
| http://sourceforge.net/projects/ghostscript/ and |
| install it to solve this problem. |
|
|
I encounter the | Avoid changing print job parameters (via LPR |
“Cannot open port | GUI, for example) while a print job is in progress. |
device file” error | Known versions of CUPS server break the print |
when printing a | job whenever print options are changed and |
document. | then try to restart the job from the beginning. |
| Since Unified Linux Driver locks the mfp port |
| while printing, the abrupt termination of the |
| driver keeps the port locked and unavailable for |
| subsequent print jobs. If this situation occurs, try |
| to release the mfp port by selecting Release |
| port in Port configuration window. |
|
|
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
Common Macintosh problems
condition | Suggested solutions | |
|
| |
The machine does | Printing the PDF file as an image may enable | |
not print PDF files | the file to print. Turn on Print As Image from the | |
correctly. Some | Acrobat printing options. | |
parts of graphics, | It will take longer to print when you print a | |
text, or illustrations | ||
PDF file as an image. | ||
are missing. | ||
| ||
|
|
condition | Suggested solutions |
|
|
The document has | Update your Mac OS to OS Mac OS X 10.3.3. or |
printed, but the print | higher. |
job has not |
|
disappeared from |
|
the spooler in Mac |
|
OS X 10.3.2. |
|
|
|
Some letters are not | Mac OS cannot create the font during the Cover |
displayed normally | page printing. The English alphabet and |
during the Cover | numbers are displayed normally on the Cover |
page printing. | page. |
|
|
When printing a | Make sure that the resolution setting in your |
document in | machine driver matches the one in Acrobat |
Macintosh with | Reader. |
Acrobat Reader 6.0 |
|
or higher, colors |
|
print incorrectly. |
|
|
|
Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.