Samsung CLP-320, CLP-325W manual Troubleshooting

Page 77

1.Gently pull the paper out the output tray.

If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.

2.To remove the jammed paper, open the rear cover.

3.Carefully remove the paper by pulling in the direction as shown below. Most of the jammed paper can be removed in this step.

If you cannot find the jammed paper, of if there is any resistance removing the paper, go to the next step.

If the paper tears, make sure that all of the paper fragments are removed from the machine.

4.Push the fuser levers upwards.

The fuser area is hot. Take care when removing paper form the machine.

5.Open the top cover and inner cover.

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6.Holding the inner cover open, carefully take the jammed paper out the machine. The inner cover will then close automatically.

Do not touch the fuser inside the inner cover. It is hot and could cause burns. Be careful when removing paper from this area to prevent getting your fingers burnt.

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Contents Color Laser Printer Copyright CopyrightContents Setting a wireless network from the computer Setting a wireless network with the WPS buttonAltitude adjustment Setting the default tray and paper Printer driver featuresUsing the Unified Linux Driver Configurator Using the Smart Panel programPrinting a machine report Cleaning a machine Solving other problemsCommon Linux problems Common Windows problemsCommon Macintosh problems How to purchaseImportant safety symbols Safety informationSafety information Operating environmentOperating method Maintenance / Checking Installation / MovingSupply usage Ozone Safety Laser Safety StatementRegulatory information Regulatory informationRecycling Power SaverRadio Frequency Emissions FCC Information to the UserUnited states of america FCC Statement for Wireless LAN useTurkey only Russia only Canadian Radio Interference RegulationsDeclaration of Conformity European Countries Germany only Replacing the Fitted Plug for UK OnlyImportant warning Approvals and CertificationsRegulatory Compliance Statements Wireless GuidanceOriginal SSLeay License OpenSSL LicenseChina only Regulatory information Convention About this user’s guideAbout this user’s guide Convention Description ExampleSamsung website Finding more informationMaterial name Description Features of your new product Features of your new productSpecial Features CLP-321 CLP-320NK CLP-325WK CLP-325K CLP-321N CLP-326W Features by modelsCLP-320K Machine overview IntroductionFront view IntroductionRear cover release button USB port Network porta Rear viewControl panel overview Understanding the control panel Wireless LEDIntroducing the useful buttons Status/ Toner LEDsPower button Cancel buttonDemo print button WPS buttonGetting started Setting up the hardwarePrinting a demo Supplied softwareMacintosh System requirementsMicrosoft Windows Windows Installing USB connected machine’s driverLinux Search again Open the Applications folder Utilities Print Setup UtilityDirect Input HelpInstalling the Printer Settings Utility Installing the Unified Linux DriverInstalling the Smart Panel Sharing your machine locally Setting up a host computerSetting up a client computer Introducing useful network programs Using a wired networkNetwork environment Setting IP address Printing network configuration reportIPv4 configuration IPv4 setting using SetIP Program WindowsIPv6 configuration Installing network connected machine’s driver Select Socket/HP Jet Direct in Printer Type Add network Printer Choosing the wireless network installation type Wireless network setup clp-325wk/clp-326w onlySetting a wireless network with the WPS button Getting startedSetting a wireless network with USB cable Setting a wireless network from the computerSetting a wireless network with the WPS button Case of WPA Select the Wireless Setting and Installation optionWireless Network Setting Complete window appears Installing the machine on an Ad-Hoc wireless network WindowsFor the Static method For the Dhcp methodTKIP, AES, Tkip AES Click on Wireless Setting and InstallationSetting IP address Setting a wireless network with network cablePrinting a network configuration report Signal is Printer Self Network. Then, click on NextOpen System Preferences Click on Security Configuring the machine’s wireless networkTroubleshooting Completing the installationTurning the Wi-Fi network on/off PC Connection Error Solving other problemsAltitude adjustment Basic setupSetting the default tray and paper From your computerSetting the humidity mode Using the power saving featureSelect Printer and click Properties… Click Advanced tab Click EmulationMedia and tray Media sizes supported in each modeSelecting print media Guidelines for selecting the print mediaPaper extend lever Changing the tray sizePaper cover Paper length guideTray Loading paper in the trayManual feeding in the tray Tips on using the manual feeding methodTypes Tray Manual feeding Printing on special mediaTransparencies EnvelopesLabels Acceptable UnacceptableUsing the output support Setting the paper size and typePrinting Printer driver featuresIntroducing useful software program Basic printingUsing a favorite setting Canceling a print jobOpening printing preferences Click Properties or PreferencesUsing special print features Using helpPrinting multiple pages on one sheet of paper Printing postersPrinting on both sides of the paper Manual Using watermarksChange percentage of your document Fitting your document to a selected paper sizeGraphics tab options Using overlaySetting your machine as a default machine Changing the default print settingsAdjusting color Adjusting the sharpness and smoothnessPrinting to a file PRN Changing printer settingsMacintosh printing Printing a documentPrinter Settings Printer FeaturesLinux printing Printing from applicationsOpen the Unified Driver Configurator Configuring printer propertiesPrinting files Printer Properties window opensTo access SyncThru Web Service Using SyncThru Web ServiceSyncThru Web Service overview Management toolsMail notification setup Using the Smart Panel programSetting the system administrator information Understanding Smart PanelChanging the Smart Panel Program Settings Using the Unified Linux Driver ConfiguratorOpening the Unified Driver Configurator Printers configuration windowClasses tab Ports configurationSwitches to Ports configuration Cleaning a machine MaintenanceCleaning the outside Cleaning the insideToner cartridge storage Storing the toner cartridgeHandling instructions Tips for moving & storing your machineUse of non-Samsung and refilled toner cartridge Estimated cartridge lifeTroubleshooting TroubleshootingRedistributing toner Tips for avoiding paper jamsPaper exit area Clearing paper jamsInside the machine Troubleshooting System problems Solving other problemsPower problems Condition Suggested solutionsPaper feeding problems Condition Possible cause Suggested solutions Printing problemsPrinting quality problems White Spots DropoutsVertical lines Color or BlackCondition Common Linux problems Common Windows problemsCommon Macintosh problems Maintenance parts How to purchaseSupplies Available suppliesReplacing the imaging unit Supplies Replacing the waste toner container Hardware specifications SpecificationsEnvironmental specifications Electrical specificationsPower consumption Power ratingaCLP-320K/CLP-321/CLP-325K/ CLP-326 Less than 5 W CLP-320NK/CLP-321N Less than 6 WType Size Dimensions Weighta Capacityb Print media specificationsSpecifications Country/Regio Customer Care Center Web Site Contact samsung worldwideContact Samsung worldwide Philippines Glossary Dot Matrix Printer DMPrDuplex Duty CycleIeee ITU-T No chartIntranet IP addressModem ResolutionNetWare OriginalsToner Cartridge Subnet MaskUNC Path WatermarkXPS Index Problems Printing a machine report 72 problem, solveRegulatory information Safety Service contact numbers 94 SetIP program 35, 47 Smart Panel