116APPENDIX A: TELEPHONE INSTALLATION AND MAINTENANCE

Cleaning Your

Always unplug your telephone from the power source and from the

 

Telephone

network before you clean it. Use a soft cloth dampened with mild

 

 

detergent.

 

 

 

WARNING: Failure to unplug the telephone before you clean it could

 

 

result in electrical shock.

 

 

 

 

 

Troubleshooting

Table 16 lists possible problems that you may encounter and the most

 

Problems

likely solutions. Where possible, each solution refers to the section in this

 

 

guide where you can find detailed information.

 

 

Table 16 Possible Problems

 

 

 

 

 

 

Possible Problem

Suggested Solutions

 

 

 

 

 

 

My telephone has no dial

■ Verify that the power cord is fully inserted in the

 

 

tone and the display panel

correct connector on the underside of the

 

 

is blank.

telephone. Use the strain relief tab to prevent the

 

 

 

cord from becoming unplugged.

 

 

 

■ Verify that the Ethernet cables are connected and

 

 

 

that each cable is in the proper connection.

 

 

 

■ Remove and add power to the telephone by

 

 

 

unplugging the power cord at the electric outlet

 

 

 

and plugging it back in.

 

 

 

■ If the telephone is powered through a powered

 

 

 

Ethernet cable, make sure that power is applied to

 

 

 

the cable at its source.

 

 

 

 

 

 

My telephone has “locked

■ Your telephone has lost the connection to the

 

 

up.”

system. Remove the Ethernet cord from the jack,

 

 

 

and then re-insert it into the jack.

 

 

 

■ Wait a few seconds. If the telephone display panel

 

 

 

still appears to be locked, disconnect the electrical

 

 

 

power for your telephone, and then plug it back in.

 

 

 

 

 

 

Callers cannot leave

■ Your mailbox may be full. Log in to your voice

 

 

messages on my voice mail.

mailbox and delete some messages.

 

 

 

■ Your telephone may be set up for Greeting Only

 

 

 

Mailbox. Log in to NBX NetSet > NBX

 

 

 

Messaging and clear the Greeting Only Mailbox

 

 

 

checkbox.

 

 

 

 

 

 

When I park a call, the

You have selected a Call Park extension that is already

 

 

display panel shows “Park

in use. Try another Call Park extension. Your

 

 

xtn in use,” and the call

administrator can add additional Call Park Extensions.

 

 

returns to my telephone.

For details, see “Call Park” in Chapter 9.

 

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3Com 3101, 3102 manual Cleaning Your, Troubleshooting, Problems, Always unplug your telephone from the power source and from
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3102, 3101 specifications

The 3Com 3101 and 3102 are notable elements in the realm of networking equipment, specifically designed to enhance voice communications over IP networks. These devices reflect the evolution of telecommunication technologies, merging legacy systems with modern network capabilities to create efficient and flexible solutions for businesses.

The 3Com 3101 is primarily recognized for its ability to handle high-quality voice calls while providing an array of features that cater to the needs of various users. One of its key characteristics is the integration of Voice over IP (VoIP) technology, allowing for telephone calls to be transmitted over the internet instead of traditional telephone lines. This not only reduces operational costs but also enhances the ability to scale communications within an organization.

The 3101 model boasts a user-friendly interface, characterized by its intuitive keypad and readily accessible functions. This model is particularly suitable for environments that require basic telephony features, such as small offices or reception areas. It supports essential functions like call forwarding, call waiting, and voicemail, ensuring users stay connected and efficient.

On the other hand, the 3Com 3102 takes the functionalities a step further, targeting more advanced user requirements. It combines the basic features of the 3101 with enhanced capabilities such as multiple line handling, enabling users to manage several calls simultaneously. Moreover, it includes features such as rich media support and higher audio quality, ensuring an exceptional communication experience.

Both the 3101 and 3102 models come equipped with Power over Ethernet (PoE) technology, facilitating power supply through network cables. This minimizes clutter by reducing the need for separate power outlets and ensures simplified installation. Additionally, these devices are designed with security in mind, implementing protocols to safeguard data transmission and protect against unauthorized access.

In conclusion, the 3Com 3101 and 3102 represent reliable and efficient solutions for businesses looking to modernize their communication systems. With their focus on VoIP technology, user-friendly designs, and advanced features, these models cater to a range of organizational needs, making them a valuable addition to any modern network infrastructure. The ability to adapt to changing requirements while maintaining high-quality communication is what truly sets these devices apart in a competitive marketplace.
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