NBX Telephone Guide
 United States Government Legend
3Com Corporation, 350 Campus Drive, Marlborough, MA
 Contents
 NBX 2101 Basic Telephone
 Personalizing Your Telephone
 Getting More from Your Telephone System
 Index
Page
 If you are looking for information about Turn to
How to Use
Shows where to look for specific information in this guide
This Guide
 Icon Type Description
Conventions
Lists conventions that are used throughout this guide
Term Definition
 Documentation
Documentation
Comments on
 About this Guide
 Describes how to set up your first password
Setting Up Your Password and Voice Mail For the First Time
 Messaging application other than
NBX Messaging, use this code Feature
Password Change If your system uses NBX
If your system uses a voice
 Need Internet access. To start the NBX NetSet utility
 Utility
Frequently used features on your telephone
Quick Reference
Guides
 NBX
 Controls
Telephone. The features are discussed after the picture
Telephone Buttons
 Program button Reserved for future use
Label area for Access buttons Telephone key pad
 Handset
 Help button for instructions
Access Buttons
Programmable
Telephone’s buttons button mappings, click the Shortcut to
 Personal Speed Dial 4. See Speed Dials in Chapter
Status Lights for
System Appearance
Buttons
 NBX 1102
 Shows the buttons and controls on the NBX 1102, 2102
IR Business Telephones
 Display Panel in Chapter
 Telephone key pad
 Current button mappings
Displays the 18 programmable Access buttons. The One-Touch
 Status Lights for
 NBX 3101 and 3101SP Basic
 NBX 3101SP Basic Telephone
 Telephone key pad
 Handset Supports wide band audio
Speaker
 System Appearance button
Access buttons have these default settings
 NBX 3101 and 3101SP Basic Telephones
 NBX 2101 Basic Telephone
 Telephone
NBX 2101 Basic Telephone has these features
 Telephone key pad
 Same time
Feature Allows you to access features that are not directly
How to use them
Status Icons
 NBX Messaging
 Considerations
NBX Messaging
Components
 Changing Your
Password
Utility in . also describes how to change your
Password
 Information
Name
Announcement
Personal Greeting
 Listening to NBX Messages
 Telephone
NBX Telephone
 Buttons
Messages
 Message
Replying to a
 Optionally, press one of these buttons, or proceed to step
Forwarding a
You can forward most messages, with or without comments
 Dial 2 to select Create and Send a Message
Creating
Sending a Message
Follow these steps
 Message to everyone on the list at the same time
Creating Personal
Voice Mail Group
Lists
 Press 1, 3, or
Deleting Groups
Dial 9 for Mailbox Options Dial 3 for Group Lists
 Point
Forwarding
Incoming Calls to
Your Call Coverage
 Other Kinds
Other Ways to
Manage Your Voice
Mail Messages
 Example
Examples
 NBX Messaging
 Standard Features
 Line a Line B How to Manage New Calls
Using an NBX 3101SP Basic Telephone, you can press Speaker
 You do hang up the handset and the other
Using the NBX Telephone Display Panel
 Menu choices
Alternates between the list
 Lee Man Yee Lee Margaret
 Redialing a Call
Setting Your Call
Coverage Point
 To put a call on hold for any reason
Putting a Call
On Hold
 Standard Features
 Transferring a Call
 Standard Features
 Transfer
Establishing a
Conference Call
 Button 3101, 3101SP
That You Called your call is answered by someone else
More About
 Setting the Volume
 Standard Features
 Personalizing Your Telephone
 Log in to NBX NetSet Ringer Tones
Guidelines About Features on NBX Telephones
Ringer Tones
Speed Dials
 Select NBX NetSet Speed Dials Personal
To assign or change a personal speed dial number
 Personalizing Your Telephone
 Log in to NBX NetSet Speed Dials One Touch
 To print labels for your telephone
Labels
To print a list of speed dials
Log in to NBX NetSet Speed Dials Personal or System-wide
 Number/Address field
Check Enabled
Off-Site
Notification
 Personalizing Your Telephone
 If you specify EMail for the first attempt
Additional Notes
 If you specify Pager or VoiceMail for the first attempt
Resetting the Off-Site Notification Cycle
Feature Code to enable and disable the feature
Do Not Disturb
 Your Telephone
Temporarily with the Telephone Locking feature
Preventing
Unauthorized Use
 Information Call Permissions
User Information Feature Settings
 Same local network
Class of Service
Override
 Handset can be either on hook or off hook
 Using a Headset
 Personalizing Your Telephone
 Getting More from Your Telephone System
 Listening to Your Messages in Your E-mail or Browser
 From being sent to the NBX system
Caller ID
Identity telephone number from anyone you call
Caller on the display panel of your NBX telephone
 Log in to NBX NetSet User Information Call Pickup
Call Pickup
CLIR-NEXT on
 Pickup
Using the feature code
 Shows the path of a call coming into a hunt group
 Hunt Groups and Calling Groups
 Shows the path of a call coming in to a calling group
 Give during your announcement
System Default Extension Numbers
Call Park
 Internal Paging
Digit dial plan Feature Default extensions External Paging
Paging
Message in one of three ways, as described in Table
 Wide Area Network WAN
Dialing a Call to a Remote Office
 Using Site Codes to Dial Remote Offices
 Bridged Extensions
 Examples
 Additional Applications
 Getting More from Your Telephone System
 NBX 3105
 Console
Access Buttons
Feature Buttons
NBX Attendant
 NBX Attendant Console
 Transfer in Chapter
 Labels
 Software
Complement
Attendant
 Button Purpose Shortcut
Keyboard
 NBX 3105 and 1105 Attendant Consoles
 Telephone Installation Maintenance
 Underside of the NBX 3102 Business Telephone
 Plate
Installing
Adjusting
Telephone Label
 Adjusting the Support Bracket
 Low-Profile
1102/2101/2102
Opposite mounting points snap into place
 Shows an NBX 2102 Telephone in the wall-mount position
 Swapping
Extension settings from one telephone to another
Label Cover
Moving Your
 Always unplug your telephone from the power source and from
Cleaning Your
Troubleshooting
Problems
 Possible Problem
 Display panel shows
 Index
 NBX Feature Codes Guide 9 Complement Attendant Software CAS
 Indicators of voice mail messages off-site notification
 MWI
 Setting the first time 14 personal speed dial buttons
 Index
 Index
 Index