NBX Telephone Guide
 3Com Corporation, 350 Campus Drive, Marlborough, MA
United States Government Legend
 Contents
 NBX 2101 Basic Telephone
 Personalizing Your Telephone
 Getting More from Your Telephone System
 Index
Page
 This Guide
How to Use
Shows where to look for specific information in this guide
If you are looking for information about Turn to
 Term Definition
Conventions
Lists conventions that are used throughout this guide
Icon Type Description
 Comments on
Documentation
Documentation
 About this Guide
 Setting Up Your Password and Voice Mail For the First Time
Describes how to set up your first password
 If your system uses a voice
NBX Messaging, use this code Feature
Password Change If your system uses NBX
Messaging application other than
 Need Internet access. To start the NBX NetSet utility
 Guides
Frequently used features on your telephone
Quick Reference
Utility
 NBX
 Telephone Buttons
Telephone. The features are discussed after the picture
Controls
 Label area for Access buttons Telephone key pad
Program button Reserved for future use
 Handset
 Telephone’s buttons button mappings, click the Shortcut to
Access Buttons
Programmable
Help button for instructions
 Buttons
Status Lights for
System Appearance
Personal Speed Dial 4. See Speed Dials in Chapter
 NBX 1102
 IR Business Telephones
Shows the buttons and controls on the NBX 1102, 2102
 Display Panel in Chapter
 Telephone key pad
 Displays the 18 programmable Access buttons. The One-Touch
Current button mappings
 Status Lights for
 NBX 3101 and 3101SP Basic
 NBX 3101SP Basic Telephone
 Telephone key pad
 Speaker
Handset Supports wide band audio
 Access buttons have these default settings
System Appearance button
 NBX 3101 and 3101SP Basic Telephones
 NBX 2101 Basic Telephone
 NBX 2101 Basic Telephone has these features
Telephone
 Telephone key pad
 Status Icons
Feature Allows you to access features that are not directly
How to use them
Same time
 NBX Messaging
 Components
NBX Messaging
Considerations
 Password
Password
Utility in . also describes how to change your
Changing Your
 Personal Greeting
Name
Announcement
Information
 Listening to NBX Messages
 NBX Telephone
Telephone
 Messages
Buttons
 Replying to a
Message
 You can forward most messages, with or without comments
Forwarding a
Optionally, press one of these buttons, or proceed to step
 Follow these steps
Creating
Sending a Message
Dial 2 to select Create and Send a Message
 Lists
Creating Personal
Voice Mail Group
Message to everyone on the list at the same time
 Dial 9 for Mailbox Options Dial 3 for Group Lists
Deleting Groups
Press 1, 3, or
 Your Call Coverage
Forwarding
Incoming Calls to
Point
 Mail Messages
Other Ways to
Manage Your Voice
Other Kinds
 Examples
Example
 NBX Messaging
 Standard Features
 Using an NBX 3101SP Basic Telephone, you can press Speaker
Line a Line B How to Manage New Calls
 Using the NBX Telephone Display Panel
You do hang up the handset and the other
 Alternates between the list
Menu choices
 Lee Man Yee Lee Margaret
 Coverage Point
Setting Your Call
Redialing a Call
 On Hold
Putting a Call
To put a call on hold for any reason
 Standard Features
 Transferring a Call
 Standard Features
 Conference Call
Establishing a
Transfer
 More About
That You Called your call is answered by someone else
Button 3101, 3101SP
 Setting the Volume
 Standard Features
 Personalizing Your Telephone
 Speed Dials
Guidelines About Features on NBX Telephones
Ringer Tones
Log in to NBX NetSet Ringer Tones
 To assign or change a personal speed dial number
Select NBX NetSet Speed Dials Personal
 Personalizing Your Telephone
 Log in to NBX NetSet Speed Dials One Touch
 Log in to NBX NetSet Speed Dials Personal or System-wide
Labels
To print a list of speed dials
To print labels for your telephone
 Notification
Check Enabled
Off-Site
Number/Address field
 Personalizing Your Telephone
 Additional Notes
If you specify EMail for the first attempt
 Do Not Disturb
Resetting the Off-Site Notification Cycle
Feature Code to enable and disable the feature
If you specify Pager or VoiceMail for the first attempt
 Unauthorized Use
Temporarily with the Telephone Locking feature
Preventing
Your Telephone
 User Information Feature Settings
Information Call Permissions
 Override
Class of Service
Same local network
 Handset can be either on hook or off hook
 Using a Headset
 Personalizing Your Telephone
 Getting More from Your Telephone System
 Listening to Your Messages in Your E-mail or Browser
 Caller on the display panel of your NBX telephone
Caller ID
Identity telephone number from anyone you call
From being sent to the NBX system
 CLIR-NEXT on
Call Pickup
Log in to NBX NetSet User Information Call Pickup
 Using the feature code
Pickup
 Shows the path of a call coming into a hunt group
 Hunt Groups and Calling Groups
 Shows the path of a call coming in to a calling group
 Call Park
System Default Extension Numbers
Give during your announcement
 Message in one of three ways, as described in Table
Digit dial plan Feature Default extensions External Paging
Paging
Internal Paging
 Dialing a Call to a Remote Office
Wide Area Network WAN
 Using Site Codes to Dial Remote Offices
 Bridged Extensions
 Examples
 Additional Applications
 Getting More from Your Telephone System
 NBX 3105
 NBX Attendant
Access Buttons
Feature Buttons
Console
 NBX Attendant Console
 Transfer in Chapter
 Labels
 Attendant
Complement
Software
 Keyboard
Button Purpose Shortcut
 NBX 3105 and 1105 Attendant Consoles
 Telephone Installation Maintenance
 Underside of the NBX 3102 Business Telephone
 Telephone Label
Installing
Adjusting
Plate
 Adjusting the Support Bracket
 Opposite mounting points snap into place
1102/2101/2102
Low-Profile
 Shows an NBX 2102 Telephone in the wall-mount position
 Moving Your
Extension settings from one telephone to another
Label Cover
Swapping
 Problems
Cleaning Your
Troubleshooting
Always unplug your telephone from the power source and from
 Possible Problem
 Display panel shows
 Index
 NBX Feature Codes Guide 9 Complement Attendant Software CAS
 Indicators of voice mail messages off-site notification
 MWI
 Setting the first time 14 personal speed dial buttons
 Index
 Index
 Index