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3Com 3102 manual NBX 3101 and 3101SP Basic

Models: 3102 3101

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NBX 3101 AND 3101SP BASIC

4 TELEPHONES

This chapter describes the buttons, controls, and features on the NBX 3101 and 3101SP Basic Telephones.

The chapter covers these topics:

■Telephone Buttons and Controls

■Programmable Access Buttons

■Status Lights for System Appearance Buttons

For a description of the features on the NBX 3102 Business Telephone, see Chapter 2.

For a description of the features on the NBX 1102, 2102, and 2102-IR

Business Telephones, see Chapter 3.

For a description of the features on the NBX 2101 Basic Telephone, see

Chapter 5.

For how these features work on an analog telephone that is connected to the NBX system, click the NBX Feature Codes Guide icon below any screen in the NBX NetSet utility.

The NBX 3101 Basic Telephone (3C10401A) does not include a microphone, which means it does not support speaker phone operation. The NBX 3101SP Basic Telephone (3C10410SPKRA) has a microphone and supports speaker phone operation. All other features operate the same on the two telephones.

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3Com 3102 manual NBX 3101 and 3101SP Basic

Contents

NBX Telephone Guide United States Government Legend 3Com Corporation, 350 Campus Drive, Marlborough, MAContents NBX 2101 Basic Telephone Personalizing Your Telephone Getting More from Your Telephone System Index Page Shows where to look for specific information in this guide How to UseThis Guide If you are looking for information about Turn toLists conventions that are used throughout this guide ConventionsTerm Definition Icon Type DescriptionDocumentation DocumentationComments on About this Guide Describes how to set up your first password Setting Up Your Password and Voice Mail For the First TimePassword Change If your system uses NBX NBX Messaging, use this code FeatureIf your system uses a voice Messaging application other thanNeed Internet access. To start the NBX NetSet utility Quick Reference Frequently used features on your telephoneGuides UtilityNBX Controls Telephone. The features are discussed after the pictureTelephone Buttons Program button Reserved for future use Label area for Access buttons Telephone key padHandset Programmable Access ButtonsTelephone’s buttons button mappings, click the Shortcut to Help button for instructionsSystem Appearance Status Lights forButtons Personal Speed Dial 4. See Speed Dials in ChapterNBX 1102 Shows the buttons and controls on the NBX 1102, 2102 IR Business TelephonesDisplay Panel in Chapter Telephone key pad Current button mappings Displays the 18 programmable Access buttons. The One-TouchStatus Lights for NBX 3101 and 3101SP Basic NBX 3101SP Basic Telephone Telephone key pad Handset Supports wide band audio SpeakerSystem Appearance button Access buttons have these default settingsNBX 3101 and 3101SP Basic Telephones NBX 2101 Basic Telephone Telephone NBX 2101 Basic Telephone has these featuresTelephone key pad How to use them Feature Allows you to access features that are not directlyStatus Icons Same timeNBX Messaging Considerations NBX MessagingComponents Utility in . also describes how to change your PasswordPassword Changing YourAnnouncement NamePersonal Greeting InformationListening to NBX Messages Telephone NBX TelephoneButtons MessagesMessage Replying to aOptionally, press one of these buttons, or proceed to step Forwarding aYou can forward most messages, with or without comments Sending a Message CreatingFollow these steps Dial 2 to select Create and Send a MessageVoice Mail Group Creating PersonalLists Message to everyone on the list at the same timePress 1, 3, or Deleting GroupsDial 9 for Mailbox Options Dial 3 for Group Lists Incoming Calls to ForwardingYour Call Coverage PointManage Your Voice Other Ways toMail Messages Other KindsExample ExamplesNBX Messaging Standard Features Line a Line B How to Manage New Calls Using an NBX 3101SP Basic Telephone, you can press SpeakerYou do hang up the handset and the other Using the NBX Telephone Display PanelMenu choices Alternates between the listLee Man Yee Lee Margaret Redialing a Call Setting Your CallCoverage Point To put a call on hold for any reason Putting a CallOn Hold Standard Features Transferring a Call Standard Features Transfer Establishing aConference Call Button 3101, 3101SP That You Called your call is answered by someone elseMore About Setting the Volume Standard Features Personalizing Your Telephone Ringer Tones Guidelines About Features on NBX TelephonesSpeed Dials Log in to NBX NetSet Ringer TonesSelect NBX NetSet Speed Dials Personal To assign or change a personal speed dial numberPersonalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch To print a list of speed dials LabelsLog in to NBX NetSet Speed Dials Personal or System-wide To print labels for your telephoneOff-Site Check EnabledNotification Number/Address fieldPersonalizing Your Telephone If you specify EMail for the first attempt Additional NotesFeature Code to enable and disable the feature Resetting the Off-Site Notification CycleDo Not Disturb If you specify Pager or VoiceMail for the first attemptPreventing Temporarily with the Telephone Locking featureUnauthorized Use Your TelephoneInformation Call Permissions User Information Feature SettingsSame local network Class of ServiceOverride Handset can be either on hook or off hook Using a Headset Personalizing Your Telephone Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Identity telephone number from anyone you call Caller IDCaller on the display panel of your NBX telephone From being sent to the NBX systemLog in to NBX NetSet User Information Call Pickup Call PickupCLIR-NEXT on Pickup Using the feature codeShows the path of a call coming into a hunt group Hunt Groups and Calling Groups Shows the path of a call coming in to a calling group Give during your announcement System Default Extension NumbersCall Park Paging Digit dial plan Feature Default extensions External PagingMessage in one of three ways, as described in Table Internal PagingWide Area Network WAN Dialing a Call to a Remote OfficeUsing Site Codes to Dial Remote Offices Bridged Extensions Examples Additional Applications Getting More from Your Telephone System NBX 3105 Feature Buttons Access ButtonsNBX Attendant ConsoleNBX Attendant Console Transfer in Chapter Labels Software ComplementAttendant Button Purpose Shortcut KeyboardNBX 3105 and 1105 Attendant Consoles Telephone Installation Maintenance Underside of the NBX 3102 Business Telephone Adjusting InstallingTelephone Label PlateAdjusting the Support Bracket Low-Profile 1102/2101/2102Opposite mounting points snap into place Shows an NBX 2102 Telephone in the wall-mount position Label Cover Extension settings from one telephone to anotherMoving Your SwappingTroubleshooting Cleaning YourProblems Always unplug your telephone from the power source and fromPossible Problem Display panel shows Index NBX Feature Codes Guide 9 Complement Attendant Software CAS Indicators of voice mail messages off-site notification MWI Setting the first time 14 personal speed dial buttons Index Index Index