NBX Telephone Guide
 United States Government Legend
3Com Corporation, 350 Campus Drive, Marlborough, MA
 Contents
 NBX 2101 Basic Telephone
 Personalizing Your Telephone
 Getting More from Your Telephone System
 Index
Page
 Shows where to look for specific information in this guide
How to Use
This Guide
If you are looking for information about Turn to
 Lists conventions that are used throughout this guide
Conventions
Term Definition
Icon Type Description
 Documentation
Comments on
Documentation
 About this Guide
 Describes how to set up your first password
Setting Up Your Password and Voice Mail For the First Time
 Password Change If your system uses NBX
NBX Messaging, use this code Feature
If your system uses a voice
Messaging application other than
 Need Internet access. To start the NBX NetSet utility
 Quick Reference
Frequently used features on your telephone
Guides
Utility
 NBX
 Telephone. The features are discussed after the picture
Telephone Buttons
Controls
 Program button Reserved for future use
Label area for Access buttons Telephone key pad
 Handset
 Programmable
Access Buttons
Telephone’s buttons button mappings, click the Shortcut to
Help button for instructions
 System Appearance
Status Lights for
Buttons
Personal Speed Dial 4. See Speed Dials in Chapter
 NBX 1102
 Shows the buttons and controls on the NBX 1102, 2102
IR Business Telephones
 Display Panel in Chapter
 Telephone key pad
 Current button mappings
Displays the 18 programmable Access buttons. The One-Touch
 Status Lights for
 NBX 3101 and 3101SP Basic
 NBX 3101SP Basic Telephone
 Telephone key pad
 Handset Supports wide band audio
Speaker
 System Appearance button
Access buttons have these default settings
 NBX 3101 and 3101SP Basic Telephones
 NBX 2101 Basic Telephone
 Telephone
NBX 2101 Basic Telephone has these features
 Telephone key pad
 How to use them
Feature Allows you to access features that are not directly
Status Icons
Same time
 NBX Messaging
 NBX Messaging
Components
Considerations
 Utility in . also describes how to change your
Password
Password
Changing Your
 Announcement
Name
Personal Greeting
Information
 Listening to NBX Messages
 Telephone
NBX Telephone
 Buttons
Messages
 Message
Replying to a
 Forwarding a
You can forward most messages, with or without comments
Optionally, press one of these buttons, or proceed to step
 Sending a Message
Creating
Follow these steps
Dial 2 to select Create and Send a Message
 Voice Mail Group
Creating Personal
Lists
Message to everyone on the list at the same time
 Deleting Groups
Dial 9 for Mailbox Options Dial 3 for Group Lists
Press 1, 3, or
 Incoming Calls to
Forwarding
Your Call Coverage
Point
 Manage Your Voice
Other Ways to
Mail Messages
Other Kinds
 Example
Examples
 NBX Messaging
 Standard Features
 Line a Line B How to Manage New Calls
Using an NBX 3101SP Basic Telephone, you can press Speaker
 You do hang up the handset and the other
Using the NBX Telephone Display Panel
 Menu choices
Alternates between the list
 Lee Man Yee Lee Margaret
 Setting Your Call
Coverage Point
Redialing a Call
 Putting a Call
On Hold
To put a call on hold for any reason
 Standard Features
 Transferring a Call
 Standard Features
 Establishing a
Conference Call
Transfer
 That You Called your call is answered by someone else
More About
Button 3101, 3101SP
 Setting the Volume
 Standard Features
 Personalizing Your Telephone
 Ringer Tones
Guidelines About Features on NBX Telephones
Speed Dials
Log in to NBX NetSet Ringer Tones
 Select NBX NetSet Speed Dials Personal
To assign or change a personal speed dial number
 Personalizing Your Telephone
 Log in to NBX NetSet Speed Dials One Touch
 To print a list of speed dials
Labels
Log in to NBX NetSet Speed Dials Personal or System-wide
To print labels for your telephone
 Off-Site
Check Enabled
Notification
Number/Address field
 Personalizing Your Telephone
 If you specify EMail for the first attempt
Additional Notes
 Feature Code to enable and disable the feature
Resetting the Off-Site Notification Cycle
Do Not Disturb
If you specify Pager or VoiceMail for the first attempt
 Preventing
Temporarily with the Telephone Locking feature
Unauthorized Use
Your Telephone
 Information Call Permissions
User Information Feature Settings
 Class of Service
Override
Same local network
 Handset can be either on hook or off hook
 Using a Headset
 Personalizing Your Telephone
 Getting More from Your Telephone System
 Listening to Your Messages in Your E-mail or Browser
 Identity telephone number from anyone you call
Caller ID
Caller on the display panel of your NBX telephone
From being sent to the NBX system
 Call Pickup
CLIR-NEXT on
Log in to NBX NetSet User Information Call Pickup
 Pickup
Using the feature code
 Shows the path of a call coming into a hunt group
 Hunt Groups and Calling Groups
 Shows the path of a call coming in to a calling group
 System Default Extension Numbers
Call Park
Give during your announcement
 Paging
Digit dial plan Feature Default extensions External Paging
Message in one of three ways, as described in Table
Internal Paging
 Wide Area Network WAN
Dialing a Call to a Remote Office
 Using Site Codes to Dial Remote Offices
 Bridged Extensions
 Examples
 Additional Applications
 Getting More from Your Telephone System
 NBX 3105
 Feature Buttons
Access Buttons
NBX Attendant
Console
 NBX Attendant Console
 Transfer in Chapter
 Labels
 Complement
Attendant
Software
 Button Purpose Shortcut
Keyboard
 NBX 3105 and 1105 Attendant Consoles
 Telephone Installation Maintenance
 Underside of the NBX 3102 Business Telephone
 Adjusting
Installing
Telephone Label
Plate
 Adjusting the Support Bracket
 1102/2101/2102
Opposite mounting points snap into place
Low-Profile
 Shows an NBX 2102 Telephone in the wall-mount position
 Label Cover
Extension settings from one telephone to another
Moving Your
Swapping
 Troubleshooting
Cleaning Your
Problems
Always unplug your telephone from the power source and from
 Possible Problem
 Display panel shows
 Index
 NBX Feature Codes Guide 9 Complement Attendant Software CAS
 Indicators of voice mail messages off-site notification
 MWI
 Setting the first time 14 personal speed dial buttons
 Index
 Index
 Index