Using the NBX Telephone Display Panel 57

Table 11 Managing Multiple Calls on the NBX 2101 Basic Telephone (continued)

Line A

Line B

How to Manage New Calls

 

 

 

On hold

Ringing

If you have placed one call on hold:

 

 

And you do not hang up the handset, and the

 

 

other line rings, press Call Toggle to return to the

 

 

call on hold. Then press Call Toggle to answer

 

 

the incoming call.

 

 

And you do hang up the handset and the other

 

 

line rings, pick up the handset to connect to the

 

 

incoming call. Press Call Toggle to switch calls.

 

 

 

On hold

On hold

If you have placed two calls on hold:

 

 

And you do not hang up the handset, press Call

 

 

Toggle to return to the call you most recently

 

 

placed on hold. Then press Call Toggle again to

 

 

return to the line you first placed on hold.

 

 

And you do hang up the handset, pick up the

 

 

handset to return to the call you most recently

 

 

placed on hold. Then press Call Toggle to be

 

 

connected to the line you first placed on hold.

 

 

 

Active or on

On hold

If a third call comes in while you have one active call

hold

 

and one on hold, or two calls on hold, the system

 

 

forwards the third caller directly to your call

 

 

coverage point. See “Setting Your Call Coverage

 

 

Point” in Chapter 7 for call forwarding details.

 

 

 

See also “Status Icons” in Chapter 5 for the indicators in the NBX 2101 Basic Telephone’s display panel during these calls.

Using the NBX

Telephone

Display Panel

Use the telephone display panel of your NBX Telephone to dial a number:

Call Logs — Logs of the most recent calls to and from your telephone (Missed Calls, Answered Calls, Dialed Calls).

Directory — A list of the users on your system and their extensions

Personal Speed Dials — A list of personal speed dial numbers that you have set in NBX NetSet > Speed Dials

System-wide Speed Dials — A list of the system-wide speed dial numbers set by your administrator. You can print and view these numbers in NBX NetSet > System Speed Dials.

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3Com 3102, 3101 manual Using the NBX Telephone Display Panel, You do hang up the handset and the other

3102, 3101 specifications

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