Samsung SW-224 manual Solving Technical Problems, Meaning / Solution

SW-224_eng-02 12/19/01 4:42 PM Page 16

Solving Technical Problems

Problem Meaning / Solution

Problem Meaning / Solution

The CD-R/RW drive is not detected by the computer.

After installing the CD-R/RW drive, the PC gets slower.

◆Check that the power, audio and E-IDE cables are correctly connected to the computer.

◆Change the E-IDE cable and reconnect it to the computer. Preferably, connect a second E-IDE cable to the CD- R/RW drive in master mode; see page 7 for further details.

◆Check the position of the jumper in the master/slave select terminal.

IN CD has the Formatted	◆ Right-click the mouse on TRAY ICON (right side of the
Disc Eject function.	menu bar at the bottom of the monitor) and then select
	"Eject" to take the CD out.
	◆ Select the drive where the disc is inserted from Windows
	Explorer. Right-click the mouse and select "Eject" to take
	the CD out.

The CD-R/RW drive is not	◆ Reinstall the device driver or update it with the latest
recognized by MS-DOS.
	version by downloading it from the Samsung Web site.
The CD-R/RW drive is not	◆ This case may occur when there is a Windows
detected by Windows.	installation problem; reinstall Windows.
No sound is heard from an	◆ Check whether the audio cable is correctly connected
audio CD.	to the sound output terminal on the CD-R/RW drive and
	the sound card CD-IN terminal.
	◆ Check that the sound card is operational.
	◆ Adjust the volume control.
	◆ Run the CD player supplied with Windows or your sound
	card. You can listen to the CD by connecting headphones
	to the appropriate connector. If you have installed the
	appropriate player, such as Microsoft Windows Media
	Player, you can adjust the volume using the headphone
	volume control on the drive front panel.
	◆ If you select DIGITAL at CD Audio Play in Media Player
	of Windows ME/XP, the earphone does not appear in the
	Digital Mode.
A CD is not read or is read too	◆ Check whether the CD is of good quality and clean it,
slowly.	if necessary.
The disc compartment will not	◆ Check that the power cable is correctly connected.
open.	◆ Power off and disconnect the PC. Insert a pin or
	unfolded paper clip in the emergency hole and push
	firmly until the disc compartment opens.
When the MPEG software plays	◆ Adjust the size of the replay screen.
a Video CD, the pictures are not	◆ After checking the display resolution, adjust it, if
regular and the running speed is
	necessary.
too slow.
The Disc is not in message is	◆ The computer may not recognize the disc if you start
displayed even though a disc	playback too quickly after inserting the disc.
has been inserted.	Open and close the disc compartment and try again.
	◆ Clean the disc and try again.
The CD-R/RW drive is not	◆ The interface mode of the sound card is AT-BUS.
detected after it is connected to	You must therefore connect the CD-R/RW drive to the
a sound card.	E-IDE port on the PC mother board, rather than to the
	sound card, or install an E-IDE-compatible sound card.

When recording NERO,	◆ This seems to occur when you select the recording
it will be recorded not on a	function as the system selects "Image Recorder" instead
CD but a form of image file.	of SW-224.
	In this case, select a recorder from the menu items at
	the upper part of NERO and then select SW-224 from
	the Recorder Selection window.
	◆ When installing the recording software, try not to install
	the software before the ROM drive as this makes the
	Image Recorder selected.
The Recorder cannot	◆ Use the firmware automatic upgrade function available
recognize the disc.	at the ODD service website to download the newest
	firmware and then reinstall the recording software
	which is included in the bundle.
	- www.samsungodd.com
	- www.samsungelectronics.com

16 17