Samsung SCX-4321, SCX-4521F manual Clearing LCD Error Messages, Tips for Avoiding Paper Jams

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If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the output tray, open the rear cover by pulling the tab on it.

Remove the jammed paper by gently pulling it straight out.

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 9.2.

•Follow the procedures in “Loading Paper” on page 2.3. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray.

•Do not remove paper from the tray while your machine is printing.

•Flex, fan, and straighten the paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in the tray.

•Use only recommended print materials. See “Paper Specifications” on page 10.3.

•Ensure that the recommended print side of print materials is facing up in the tray.

CAUTION: Inside of the machine is hot. Take care when removing paper from the machine.

5Close the rear cover.

6Open and close the front door to resume printing.

Clearing LCD Error Messages

Display	Meaning	Suggested solutions

Cancel ?	Your machine’s	To cancel the fax job, press
1:Yes 2:No	memory has become	the 1 button to accept “Yes”.
(only for SCX-	full while trying to	If you want to send the pages
4521F)	store a document into	that have been successfully
	memory.	stored, press the 2 button to
		accept “No”. You should send
		the remaining pages later,
		when memory is available.

[Comm. Error]	The machine has a	Ask the sender to try again.
(only for SCX-	communication
4521F)	problem.

CRU Fuse Error	The toner cartridge is	Install the toner cartridge
	not installed correctly.	correctly. See “Replacing the
		Toner Cartridge” on page 8.4.

[Document Jam]	The loaded document	Clear the document jam. See
	has jammed in the	“Clearing Document Jams” on
	ADF (Automatic	page 9.1.
	Document Feeder).

[Front or Rear]	The front door or rear	Close the door until it locks
[Cover Open]	cover is not securely	into place.
	latched.

Enter Again	You entered an	Enter the correct item again.
	unavailable item.

9.4

Troubleshooting

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Contents Page About the User’s Guide Contents Printing a Document Canceling a Print Job Available Fax Setup OptionsCanceling a Scheduled Fax Scanning BasicsCleaning the Drum General Specifications 10.1Printer Specifications 10.2 Clearing the MemoryImportant Precautions and Safety Information Laser Safety StatementOzone Safety Use only No.26 AWG or larger telephone line cordMercury Safety Power SaverRecycling Radio Frequency EmissionsRinger Equivalence Number Declaration of Conformity European CountriesReplacing the Fitted Plug for UK Only You should also know thatWires in the mains lead have the following color code NeutralDifferences Between British and American English British English American EnglishSpecial Features IntroductionUnderstanding Component Locations Front View Rear ViewThese are the main components of your machine Control Panel Functions Getting Started UnpackingInstalling the Toner Cartridge Selecting a LocationClearance Space Left 3.9 in./100 mm enough space for ventilationLoading Paper Making Connections Load paper with the print side facing upIf you have SCX-4321 Skip this step and proceed to stepFor France users only Getting Started Turning the Machine On Installing Printer Software System RequirementsPrograms for Windows Macintosh DriverPrinter Driver Features Setting LanguageSetting Country FeatureSetting the Machine ID Entering Characters Using Number KeypadKeypad Letters and Numbers Changing Numbers or NamesSetting the Date and Time Setting the Paper Size and TypeChanging the Clock Mode Using the Save Modes Speaker, Ringer, Key Sound, and Alarm SoundSpeaker Volume Toner Save ModeSetting the Dial Mode Machine is connectedPaper Handling Selecting Print MaterialsPaper Type, Input Sources, and Capacities Paper Type Input Tray/CapacityGuidelines for Paper and Special Materials Using the Tray Using the Manual TrayVerifying an Output Location Tray holds 150 sheets of paperCopying Loading Paper for CopyingPreparing a Document Adjust the document guides to the document size Making Copies on the Document GlassMaking Copies from the Automatic Document Feeder Lift and open the document coverSetting Copy Options DarknessOriginal Type Reduced/Enlarged CopyUsing Special Copy Features Clone CopyingCollation Copying Auto Fit CopyingID Card Copying Up or 4 Up CopyingPoster Copying Changing the Default Settings Setting the Time Out OptionSetting the Favorite Copy Option Canceling a Print Job Printing a Document Canceling a Print JobFrom the Document menu, select Cancel Printing Basic PrintingScanning Scanning BasicsYour SCX-4x21 Series offers four ways to scan. These are Changing the Fax Setup options Available Fax Setup OptionsOption Description On, Off, and On-Err, which prints only when a For more information about using the codeDrpd Mode on You can select the default fax receiving modeTo fax a document using the Automatic Document Feeder ADF Loading a DocumentTo fax a document from the document glass Adjusting the Document Resolution Mode Recommended forSending a Fax Automatically Sending a Fax Manually Redialing the Last NumberConfirming Transmission Automatic RedialingReceiving Automatically in Fax Mode Receiving Manually in Tel ModeReceiving Automatically in Ans/ Fax Mode About Receiving ModesReceiving Manually Using an Extension Telephone Receiving Faxes Using the Drpd ModeReceiving Faxes in the Memory Sending a Fax using a Speed Dial Number Setting a Group Dial NumberSpeed Dialing Group DialingSearching for a Number in Memory Editing Group Dial NumbersSearching Sequentially through the Memory Press Phone BookPrinting a Phonebook List Sending Broadcast FaxesSearching with a Particular First Letter Sending a Delayed Fax Sending a Priority FaxIf you do not want to assign a name, skip this step Canceling a Scheduled Fax Adding Documents To a Scheduled FaxUsing Secure Receiving Mode Printing ReportsUsing Advanced Fax Settings Changing Setting OptionsAdvanced Fax Setting Options Power Failure ReportMaintenance Clearing the MemorySetting the Machine to be Checked by Phone Cleaning Your MachineCleaning the Outside Cleaning the InsideCleaning the Scan Unit Maintaining the Toner CartridgeToner cartridge storage Saving tonerSetting the Notify Toner Option Redistributing TonerReplacing the Toner Cartridge Cleaning the Drum Ignoring the Toner Empty MessageItems Yield Average Replacing the ADF Rubber Pad Troubleshooting Clearing Document JamsInput Misfeed Exit Misfeed TrayManual Tray Message Location of Jam Go toFuser Area or Around the Toner Cartridge Paper Exit AreaClearing LCD Error Messages Display Meaning Suggested solutionsTips for Avoiding Paper Jams Low Heat Error Unplug the power cordOpen Heat Error ServiceSolving Other Problems Paper Feeding ProblemsCondition Suggested solutions Stop/ClearPrinting Problems Condition Possible cause Suggested solutionsPrinting Quality Problems Light or fadedPrint Toner specsCondition Suggested solutions Background Scatter Distributed on the printedCopying Problems Scanning Problems Common Linux Problems Problem Possible Cause and SolutionCommon Macintosh Problems Problems in Printer Setup UtilitySoftware. See Software User’s Guide Specifications General SpecificationsScanner and Copier Specifications Printer SpecificationsCompatibility Twain standard / WIA standard Scanning method ModuleFacsimile Specifications Paper SpecificationsOverview Guidelines for Using Paper Paper Dimensions Weight CapacitySymptom Problem with Paper Solution Supported Sizes of PaperPaper Specifications Paper Output CapacityPaper Storage Environment EnvelopesEnvelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Envelope StorageIndex Page Software User’s Guide Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer Software in WindowsChoose the type of installation Reinstalling Printer Software Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printer Settings Layout TabOrientation Layout OptionsPaper Tab CopiesSize ScalingResolution Toner Save ModeGraphics Tab Advanced OptionsExtras Tab About TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing a Reduced or Enlarged DocumentUsing Watermarks Using an Existing WatermarkFitting Your Document to a Selected Paper Size Click OK and start printing Advanced PrintingCreating a Watermark Editing a WatermarkDeleting a Watermark Watermark section. The Edit Watermark window appearsUsing Overlays What is an Overlay?Creating a New Page Overlay Edit Overlay window, click Create OverlayUsing a Page Overlay Deleting a Page OverlayClick Delete Overlay Setting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally Check the Share this printer boxUsing Printer Settings Utility Scan Settings TabRestore Defaults To exit, click the Exit button at the bottom of each tabFirmware Update Tab Phonebook Tab fax availableScanning Using Samsung SmarThru Installing Samsung SmarThruClick Install SmarThru Custom You may choose the options you want to installUninstalling Samsung SmarThru Using Samsung SmarThruUsing Onscreen Help File Scanning Process with TWAIN- enabled Software Scanning Using the WIA DriverUsing Your Printer in Linux Installing the MFP DriverGetting Started Installing the MFP Driver Using the MFP Configurator Uninstalling the MFP DriverOpening the MFP Configurator Click UninstallPrinters Configuration Scanners ConfigurationPrinters Tab Classes TabConfiguring Printer Properties MFP Ports ConfigurationSharing Ports Between Printers and Scanners Printing from Applications Printing FilesTo print any document file Scanning a Document Click PropertiesUsing the Image Editor Adding Job Type SettingsYou can use the following tools to edit the image Using Your Printer with a Macintosh Installing Software for MacintoshInstall the Printer driver Uninstalling the Printer driverSetting Up the Printer Install the Scan driverUninstalling the Scan driver For a Network-connected MacintoshChanging Printer Settings Layout SettingPrinting Printing a DocumentPrinter Features Setting Printing Multiple Pages on One Sheet of PaperPaper Type Select the page order from the Layout Direction optionScanning Index Toner save 10 true-type option Toner save, set 10 TWAIN, scanRev.1.0

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