Samsung SCX-4321, SCX-4521F manual Solving Other Problems, Paper Feeding Problems, Stop/Clear

Page 62

Display

Meaning

Suggested solutions

 

 

 

Remove Documents

The Favorite Copy

The Clone, Autofit, ID Card

from ADF

button is set to Clone,

Copy or Poster feature does

 

Autofit, ID Card Copy

not work with ADF. Remove

 

or Poster and you

the documents in the ADF.

 

press the button.

 

 

 

 

[Retry Redial?]

The machine is

You can press Enter to

(only for SCX-

waiting for a specified

immediately redial, or Stop/

4521F)

time interval to redial

Clear to cancel the redial

 

a previously busy

operation.

 

station.

 

 

 

 

Scanner Locked

The scanner module is

Upload the power cord and

 

locked.

plug it back in.

 

 

 

[Stop Pressed]

The Stop/Clear

Try again.

 

button has been

 

 

pressed during a copy

 

 

or fax operation.

 

 

 

 

[Toner Empty]

The toner cartridge

Replace the toner cartridge

 

has run out.

with a new one. See

 

 

“Replacing the Toner

 

 

Cartridge” on page 8.4.

 

 

 

[Toner Low]

The toner is almost

Take out the toner cartridge

 

empty.

and gently shake it. By doing

 

 

this, you can temporarily

 

 

reestablish printing

 

 

operations. See

 

 

“Redistributing Toner” on

 

 

page 8.4.

 

 

 

Solving Other Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition

Suggested solutions

 

 

Paper is jammed

Clear the paper jam. See “Clearing Paper Jams” on

during printing.

page 9.2.

 

 

Paper sticks

• Ensure that there is not too much paper in the tray.

together.

The tray can hold up to 150 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of

 

paper. See “Paper Specifications” on page 10.3.

 

• Remove paper from the tray and flex or fan the

 

paper.

 

• Humid conditions may cause some paper to stick

 

together.

 

 

Multiple sheets of

• Different types of paper may be stacked in the tray.

paper do not feed.

Load paper of only one type, size, and weight.

 

• If multiple sheets have caused a paper jam, clear

 

the paper jam. See “Clearing Paper Jams” on

 

page 9.2.

 

 

Paper does not feed

• Remove any obstructions inside the machine.

into the machine.

• Paper has not been loaded correctly. Remove paper

 

from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove excess

 

paper from the tray.

 

• The paper is too thick. Use only paper that meets

 

the specifications required by the machine. See

 

“Paper Specifications” on page 10.3.

 

 

The paper keeps

• There is too much paper in the tray. Remove excess

jamming.

paper from the tray. If you are printing on special

 

materials, use one sheet of paper at a time.

 

• An incorrect type of paper is being used. Use only

 

paper that meets the specifications required by the

 

machine. See “Paper Specifications” on page 10.3.

 

• There may be debris inside the machine. Open the

 

front door and remove the debris.

 

 

Transparencies stick

Use only transparencies specifically designed for laser

together in the

printers. Remove each transparency as it exits from

paper exit.

the machine.

 

 

Envelopes skew or

Ensure that the paper guides are against both sides of

fail to feed

the envelopes.

correctly.

 

 

 

9.6 Troubleshooting

Page 61 Page 63
Image 62
Page 61 Page 63
Contents Page About the User’s Guide Contents Canceling a Scheduled Fax Printing a Document Canceling a Print JobAvailable Fax Setup Options Scanning BasicsPrinter Specifications 10.2 Cleaning the DrumGeneral Specifications 10.1 Clearing the MemoryOzone Safety Important Precautions and Safety InformationLaser Safety Statement Use only No.26 AWG or larger telephone line cordRecycling Mercury SafetyPower Saver Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Ringer Equivalence NumberDeclaration of Conformity European Countries You should also know thatWires in the mains lead have the following color code NeutralDifferences Between British and American English British English American EnglishSpecial Features IntroductionThese are the main components of your machine Understanding Component LocationsFront View Rear View Control Panel Functions Getting Started UnpackingClearance Space Installing the Toner CartridgeSelecting a Location Left 3.9 in./100 mm enough space for ventilationLoading Paper If you have SCX-4321 Making ConnectionsLoad paper with the print side facing up Skip this step and proceed to stepFor France users only Getting Started Turning the Machine On Programs for Windows Installing Printer SoftwareSystem Requirements Macintosh DriverSetting Country Printer Driver FeaturesSetting Language FeatureKeypad Letters and Numbers Setting the Machine IDEntering Characters Using Number Keypad Changing Numbers or NamesChanging the Clock Mode Setting the Date and TimeSetting the Paper Size and Type Speaker Volume Using the Save ModesSpeaker, Ringer, Key Sound, and Alarm Sound Toner Save ModeSetting the Dial Mode Machine is connectedPaper Type, Input Sources, and Capacities Paper HandlingSelecting Print Materials Paper Type Input Tray/CapacityGuidelines for Paper and Special Materials Verifying an Output Location Using the TrayUsing the Manual Tray Tray holds 150 sheets of paperPreparing a Document CopyingLoading Paper for Copying Making Copies from the Automatic Document Feeder Adjust the document guides to the document sizeMaking Copies on the Document Glass Lift and open the document coverOriginal Type Setting Copy OptionsDarkness Reduced/Enlarged CopyCollation Copying Using Special Copy FeaturesClone Copying Auto Fit CopyingPoster Copying ID Card CopyingUp or 4 Up Copying Setting the Favorite Copy Option Changing the Default SettingsSetting the Time Out Option From the Document menu, select Cancel Printing Canceling a Print JobPrinting a Document Canceling a Print Job Basic PrintingYour SCX-4x21 Series offers four ways to scan. These are ScanningScanning Basics Option Description Changing the Fax Setup optionsAvailable Fax Setup Options Drpd Mode on On, Off, and On-Err, which prints only when aFor more information about using the code You can select the default fax receiving modeTo fax a document from the document glass To fax a document using the Automatic Document Feeder ADFLoading a Document Sending a Fax Automatically Adjusting the Document ResolutionMode Recommended for Confirming Transmission Sending a Fax ManuallyRedialing the Last Number Automatic RedialingReceiving Automatically in Ans/ Fax Mode Receiving Automatically in Fax ModeReceiving Manually in Tel Mode About Receiving ModesReceiving Faxes in the Memory Receiving Manually Using an Extension TelephoneReceiving Faxes Using the Drpd Mode Speed Dialing Sending a Fax using a Speed Dial NumberSetting a Group Dial Number Group DialingSearching Sequentially through the Memory Searching for a Number in MemoryEditing Group Dial Numbers Press Phone BookSearching with a Particular First Letter Printing a Phonebook ListSending Broadcast Faxes If you do not want to assign a name, skip this step Sending a Delayed FaxSending a Priority Fax Canceling a Scheduled Fax Adding Documents To a Scheduled FaxUsing Secure Receiving Mode Printing ReportsAdvanced Fax Setting Options Using Advanced Fax SettingsChanging Setting Options Power Failure ReportMaintenance Clearing the MemoryCleaning the Outside Setting the Machine to be Checked by PhoneCleaning Your Machine Cleaning the InsideToner cartridge storage Cleaning the Scan UnitMaintaining the Toner Cartridge Saving tonerReplacing the Toner Cartridge Setting the Notify Toner OptionRedistributing Toner Items Yield Average Cleaning the DrumIgnoring the Toner Empty Message Replacing the ADF Rubber Pad Input Misfeed TroubleshootingClearing Document Jams Manual Tray Exit MisfeedTray Message Location of Jam Go toFuser Area or Around the Toner Cartridge Paper Exit AreaTips for Avoiding Paper Jams Clearing LCD Error MessagesDisplay Meaning Suggested solutions Open Heat Error Low Heat ErrorUnplug the power cord ServiceCondition Suggested solutions Solving Other ProblemsPaper Feeding Problems Stop/ClearPrinting Problems Condition Possible cause Suggested solutionsPrint Printing Quality ProblemsLight or faded Toner specsCondition Suggested solutions Background Scatter Distributed on the printedCopying Problems Scanning Problems Common Linux Problems Problem Possible Cause and SolutionSoftware. See Software User’s Guide Common Macintosh ProblemsProblems in Printer Setup Utility Specifications General SpecificationsCompatibility Twain standard / WIA standard Scanning method Scanner and Copier SpecificationsPrinter Specifications ModuleOverview Facsimile SpecificationsPaper Specifications Symptom Problem with Paper Solution Guidelines for Using PaperPaper Dimensions Weight Capacity Supported Sizes of PaperPaper Storage Environment Paper SpecificationsPaper Output Capacity EnvelopesEnvelope Margins Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope StorageIndex Page Software User’s Guide Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer Software in WindowsChoose the type of installation Reinstalling Printer Software Removing Printer SoftwareSelect your printer driver from the Name drop-down list Orientation Printer SettingsLayout Tab Layout OptionsSize Paper TabCopies ScalingGraphics Tab ResolutionToner Save Mode Advanced OptionsPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Click OK and start printing Advanced PrintingDeleting a Watermark Creating a WatermarkEditing a Watermark Watermark section. The Edit Watermark window appearsCreating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlay window, click Create OverlayClick Delete Overlay Using a Page OverlayDeleting a Page Overlay Sharing the Printer Locally Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxRestore Defaults Using Printer Settings UtilityScan Settings Tab To exit, click the Exit button at the bottom of each tabFirmware Update Tab Phonebook Tab fax availableClick Install SmarThru Scanning Using Samsung SmarThruInstalling Samsung SmarThru Custom You may choose the options you want to installUninstalling Samsung SmarThru Using Samsung SmarThruUsing Onscreen Help File Scanning Process with TWAIN- enabled Software Scanning Using the WIA DriverGetting Started Using Your Printer in LinuxInstalling the MFP Driver Installing the MFP Driver Opening the MFP Configurator Using the MFP ConfiguratorUninstalling the MFP Driver Click UninstallPrinters Tab Printers ConfigurationScanners Configuration Classes TabSharing Ports Between Printers and Scanners Configuring Printer PropertiesMFP Ports Configuration To print any document file Printing from ApplicationsPrinting Files Scanning a Document Click PropertiesYou can use the following tools to edit the image Using the Image EditorAdding Job Type Settings Install the Printer driver Using Your Printer with a MacintoshInstalling Software for Macintosh Uninstalling the Printer driverUninstalling the Scan driver Setting Up the PrinterInstall the Scan driver For a Network-connected MacintoshPrinting Changing Printer SettingsLayout Setting Printing a DocumentPaper Type Printer Features SettingPrinting Multiple Pages on One Sheet of Paper Select the page order from the Layout Direction optionScanning Index Toner save 10 true-type option Toner save, set 10 TWAIN, scanRev.1.0
Related manuals
Manual 118 pages 9.65 Kb
Top Page Image Contents