Hitachi 32LD9700C, 32LD9700N Troubleshooting, When Following Messages Appear on the Screen

TROUBLESHOOTING

Before calling service technician, check the following tables first. If the problem is not be solved with the suggested procedures, contact your local dealer. For your safety, NEVER try to repair the product by yourself.

When Following Messages Appear on the Screen

Message		Condition / Action			Page
Power Save	This indicates it is in Power Save mode. (in AV/RGB mode)				30 ,	68
	The indicating lamp lights in orange.
	The unit cannot detect any signals from any input terminals.
No Sync. Signal	Check if the cable is connected correctly and firmly.				15 ~ 18
	Check if the power of any external equipment is ON.
	Check if the input selection matches the connection terminal.
	Check if the PC is in Power Save mode or not.
Invalid Scan Freq.	The unit receives unsupported signals.				73 ,	75
	Check if the cable is connected correctly and firmly.
	Check if the input signal is compatible with the specification of the television.
Not Available	This shows when the selected operation is not available.
Check Antenna	Check the connection status when this message appears.				14
Auto Adjusting	This indicates that it is in the process of auto adjusting. (in RGB mode)				28
No Signal	Check aerial lead if it is disconnected / damaged / misaligned.
	Check with your dealer if it is out of signal area or not. (in DTT mode)
Scrambled channel	Check if the common interface module inserted correctly. (in DTT mode)
Symptom and Check List
Symptoms			Check list		Page
		Check the Indicating lamp status (Off, Red, Green, or Orange).			14 ~ 18
		Check the connection of the Power Cord and/or other cables.
No picture - no sound		Check if the Main Power of the unit or external equipments is ON.			20 ,	25 ,
		Check if the TV mode is selected.
		Check if the TV is in “Standby mode” or “Power Save mode”.			68
		Adjust the values in “Picture menu” and “Audio menu”.
Snowy picture-poor sound		Check the antenna connection and direction.			14
		The TV station may have broadcast difficulties.
		Try another channel.
		Check the antenna connection and direction.
Multiple images-normal sound		Fine tuning the TV.			14 ,	25
		Check the connection of the external equipments.
		The TV station may have broadcast difficulties.Try another channel.
Intermittent interference		Check if the source of interference is shielded well.
		Remove those kinds of electrical devices away from the TV.
		Check the volume level.
Normal picture, but no sound		Check if the	button has been pressed or not.		22
		Make sure that the headphone is NOT connected.
		Check the connection of the external equipments.
No picture - normal sound		Check the value level of “Brightness”, “Contrast” and “Back			32 ,	35
		Light” in “Picture Menu”.
		Check if the batteries are installed correctly.
		The batteries might be exhausted. Replace them with new ones.
The remote control does not work.		Remove all the obstructions in front of the sensor window on the unit.			11 ,	12
		Check if you select the correct function by		button on the
		remote control.
		Check if the buttons of the control panel can work.
Normal picture but no colour-normal		Check the connection of the external equipments.			15 ~ 18
sound		Check the “Colour System” in “Setup Menu”.

70