Runco CW-42HD, CW-50XA, CW-61 manual Maintenance and Troubleshooting, Troubleshooting Tips

5. Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the CinemaWall. If you encounter an issue not described here, please contact your Runco dealer or Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The display does not turn on	•	The CinemaWall is not	•	Ensure that the
after initial installation.		plugged in or the AC outlet		CinemaWall is plugged in
		is not active.		and that the AC outlet is
				active.
	•	The remote control	•	Replace the batteries.
		batteries have run out.
The display is on, but there is	•	Incorrect source selection.	• Select the correct source.
no picture or sound.	•	Source component is not	• Turn on the source
		turned on.		component.
	•	Source component is	• Check video and/or audio
		connected incorrectly or		connections to source
		not at all.		component.
Picture is okay, but there is no	•	Audio output is muted.	• Press the MUTE button
sound.				on the remote control.
	• Volume setting is too low.		• Turn up the volume.
Image is too bright and/or	•	Contrast is set too high.	• Lower the contrast setting.
lacks definition in the bright
areas of the image.

5.1

Troubleshooting Tips

Image appears “washed out” and/or dark areas appear too bright.

Colors in the image are swapped; for example, reds appear blue or vice versa.

•Brightness is set too high.

•The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the CinemaWall.

•Lower the brightness setting.

•Ensure that the source outputs are connected to the correct CinemaWall input.

RGB-HD images appear	• Clock and Phase (Fine	• Manually adjust Fine
“noisy.”	Picture and Picture Adjust)	Picture and Picture Adjust
	settings need adjustment.	settings, or perform an
		Auto-Adjust (refer to
		Image Options on
		page 34).

Runco CinemaWall Owner’s Operating Manual 43