Panasonic WJ-RT416 manual Troubleshooting, Symptom Cause/solution

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Troubleshooting

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations.

Symptom

Cause/solution

Is the LAN cable firmly connected to the network port?

Confirm that the cord is firmly connected.

Is the connection indicator of the 10BASE-T/- 100BASE-TX port lit?

When it is not lit, connection to a LAN is not estab- lished or a network is not working correctly.

Confirm that the connection indicator of the 10BASE- T/100BASE-TX port is lit. Refer to a system adminis- trator if it is not lit.

Reference

pages

Refer to page 13 in the install- ation guide.

Cannot establish the con- nection

Cannot configure the set- tings

Cannot operate the recorder

• Is the valid IP address set?

 

Refer to a system administrator for further informa-

45

tion.

 

• Is the same IP address provided to other devices?

 

 

 

Refer to a system administrator for further informa-

tion.

 

 

 

Are there contradictions between the address and the network subnet to be accessed?

When this unit and the client PC are in the same sub- net, are the IP addresses of this unit and the client PC

set in same subnet?

 

When accessing this unit in the same subnet, entering

 

the address of this unit in the "Don’t Use Proxy For

 

These Addresses" box is recommended.

 

The image refresh is very slow, or not be refreshed.

Depending on the data size being transmitted, it may have difficulties in displaying images from a specified camera channel.

If the PC in use that does not meet the system requirements, it may cause problems such as slow imaging or the software becomes inoperable.

If the network traffic is heavy or the bandwidth is nar- row, the image refresh may become slow.

5

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Contents Operating Instructions Contents Limitation of Liability Disclaimer of WarrantyPreface RT4ClientRT4Viewer System Requirements for a PC Installation Uninstallation of the monitoring softwareStep Operation window Start the RT4ClientError/alarm display area Recorder control buttonsSystem control buttons Recorder information display area Time and date display areaRecorder name Camera StateAlarm Info Error InfoUser Info Configure the Network Settings Configure the network settings of the recorderConfigure the network settings of a PC Control panel will be displayed Local Area Connection Status window will be dis- played Settings relating to the connection with the recorder Monitor Live Images Display images on a single screen in the image display area Check the status of the cameraDisconnect the connection with camera Control the camerasLogin to the recorder Play recorded images on the recorder Camera FilteringStart/End Start Screenshot Stop playback Display the control panel Control panelClose the control panel Save the image currently being displayed on the PCCapture the images currently being displayed Muting audioDisplay images from the camera on a full screen Preset position Zooming Focusing Cdab Brightness, auto function Operations during playback Frame display Other available operations when displaying live imagesScreenshot Step Sequential display Favorite Display Map display Recorder operation Communication Setup Setup Communication Setup Recording/Event Setup Setup Recording/Event SetupTime Adjustment NTP Server AddressRefresh Interval Check of each log of the recorder Log Screenshot Download the setup data Upload the setup data Reboot of the recorder Maintenance RebootDownload the language data Step Download recorded images from the recorder Remote Talk Recorder Setup Monitor System Config Recorder Setup Recorder Info Monitor System InfoAdd a recorder to the monitoring system Edit the recorder informationScreenshot Configure the settings relating to the sequential display Screen Mode Map Setup Monitoring System Config Map SetupOut Sequence Cameras Total TimeMap will be created Subtitle Setup Advanced Setup Monitoring System Config Advanced SetupAlarm Sound Setup Default OnLanguage Monitor System VersionFile Start the RT4ViewerTool LanguageHelp Original playback speed button Reset the adjustedImage display area Playback list display areaPlayback downloaded recorded images Search and play Select ChannelTime Range Alteration check Symptom Cause/solution TroubleshootingSymptom For business users in the European Union
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