Samsung BN68-01780J-00 user manual Check Points before Requesting Service, Symptom Solution

Page 69

Check Points before Requesting Service

Symptom

Solution

Anynet+ does not

■ Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+

work.

devices only.

 

■ Connect only one receiver.

 

■ Check if the Anynet+ device power cord is properly connected.

 

■ Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.

 

■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

■ Check whether the TV remote control is in TV mode.

 

■ Check whether it is Anynet+ exclusive remote control.

 

■ Anynet+ doesn’t work at a certain condition. (Searching channels, Operating

 

WIESLINK Pro, Plug & Play, etc.)

 

■ When connecting or removing the HDMI 1.3 cable, please make sure to search

 

devices again or restart your TV.

 

■ Check if the Anynet+ Function of Anynet+ device is set on.

I want to start

■ Check if the Anynet+ device is properly connected to the TV and check if the

Anynet+.

Anynet+ (HDMI-CEC) is set to On in the Anynet+ Setup menu.

 

■ Press the TV button on the TV remote control to switch to TV. Then press the

 

TOOLS button to show the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

■ Select View TV in Anynet+ menu.

 

■ Press the SOURCE button on the TV remote control and select a device other

 

than Anynet+ devices.

 

■ Press any of P / , PRE-CH, and such to change to the TV mode. (Note that

 

the channel button operates only when a tuner-embedded Anynet+ device is not

 

connected.)

The Connecting to

■ You cannot use the remote control when you are configuring Anynet+ or

Anynet+ device…

switching to a view mode.

message appears on

■ Use the remote control when the Anynet+ setting or switching to view mode is

the screen.

complete.

The Anynet+ device

You cannot use the play function when Plug & Play is in progress.

does not play.

 

The connected device

■ Check whether or not the device supports Anynet+ functions.

is not displayed.

■ Check whether or not the HDMI 1.3 cable is properly connected.

 

■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

■ Search Anynet+ devices again.

 

■ You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI

 

cables may not support Anynet+ functions.

 

■ If it is terminated by an abnormal situation such as disconnecting the HDMI 1.3

 

cable or power cord or a power failure, please repeat the device scan.

The TV programme

Check whether the antenna jack on the recording device is properly connected.

cannot be recorded.

 

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Contents Country Customer Care Centre Web Site Precautions When Displaying a Still Image Contents Power Cord Installing the Wall Mount KitCover-Bottom Cleaning Cloth Owner’s Instructions Warranty card Safety GuideViewing the Control Panel SourceMenu Viewing the Connection Panel Connecting External A/V Devices AVPC in PC / Audio Connect to the video and audio output jack on your PCDVI INHDMI2 R-AUDIO-L @ ServiceAudio OUT R-AUDIO-L ANTTeletext index b Teletext hold d Teletext cancel Viewing the Remote ControlPress to operate your TV, DVD, STB or VCR See pages Returns to the previous menuInstalling Batteries in the Remote Control Mini Remote ControlNormal Remote Control Mini Remote ControlSwitching On and Off Placing Your Television in Standby ModeMains lead is attached to the rear of your set Using the Tools Button Viewing the MenusPress the or button to select a menu Plug & Play Press the Power button on the remote controlStoring Channels Automatically If you want to reset this featurePress the Menu button to display the menu Enter button Press the Enter button to select AreaStoring Channels Manually Channel modeColour System Auto/PAL/SECAM/NTSC4.43/NTSC3.58 Press the or button to select the required colour standardAdding channels Adding / Locking ChannelsAssigning Channels Names Sorting the Stored ChannelsThen Press the or buttonFine Tuning Channel Reception Press the Enter button again, to select Mode Easy SettingChanging the Picture Standard Configuring Detailed Settings on the Picture Adjusting the Custom PictureYou can set detailed picture settings Black Adjust Off/Low/Medium/HighColour Space Auto/Native/Custom Gamma -3 ~ +3Customizing the Colour Space Flesh Tone -15 ~ +15Press the Enter button, to select Picture Configuring Picture OptionEnter Button Press the Exit button to exitResetting the Picture Settings to the Factory Defaults Viewing the Picture In Picture PIP Mode Standard/Music/Movie/Speech/Custom Sound FeaturesAuto Volume Off/On SRS TS XT Off/OnConnecting Headphones Sold separately Selecting the Sound ModeSetting the Sleep Timer Setting and Displaying the Current TimePress Enter buttonSwitching the Television On and Off Automatically Auto Power OffChoosing Your Language Light Effect Off/In Standby/In Watching TV/Always Light Effect / Melody / Entertainment / Energy SavingMelody Off/Low/Medium/High Melody does not playEnergy Saving Off/Low/Medium/High/Auto LAN Connection for a Dhcp Environment Network ConnectionLAN Connection for Static IP Environment Auto Setup Cable Network SetupManual Setup Network TestSelecting the Source When unable to connect to a wired networkAV2 Editing the Input Source NamesMove the cursor and select an item Product GuideEntere Select the currently selected itemDisplay Modes Setting up Your PC Software Based on Windows XPSub Input HDMI/DVI InputPress the Source button to select PC mode Setting up the TV with your PCAuto Adjustment Image ResetConnecting a USB Device Using the Wiselink Pro Function Entering the Wiselink Pro MenuRemoving a USB Memory Device Safely Screen Display Photo∂/∑ Enter ESorting Standard for the Photo List Monthly Changing the Favourites settingTimeline ColourTools Viewing a Photo or Slide ShowTo perform a SlideShow with only the selected files Playing current groupSlide Show Option Menu Stop Slide Show / Start Slide Show RotateBackground Music Setting Using and Sorting the Music ListBackground Music → On / Off Photo file information is displayedArtist Sorting Standard for the Music List TitleMood GenrePlaying a Music Music Play Option Menu Repeat Mode → On / Off Using and Sorting the Movie ListYou can play music files repeatedly Music file information is displayedMovie List Option Menu Play Current Group Playing a Movie FileDelete Playing a movie fileSupported Video Formats Exit play mode and return to the movie listVideo Play Control Buttons Play/Pause Movie filePlaying movie continuously Movie Play Option Menu Repeat ModeYou can play the movie repeatedly Picture SizeDeleting the Photo/Music/Movie File Using the Setup MenuSlide Show Speed → Fast/Slow/Normal Cont. movie play help → On/OffInstalling the Dlna Application Setting the Dlna NetworkInstall the application Using the Dlna Application Program Screen LayoutFile Exit Exits the Dlna application Cancelling a Shared FolderShare Sharing a Folder Your PC will operate as a server to the TVApplying the Current Settings Setting the Access PermissionMethod 2 Click the Set Changed State icon Server Run Dlna Digital Media Server when Windows StartsChange server name Help VersionUsing the Dlna Function Stop Content Library mode and Returns to TV mode Activating the Content LibraryYou can control the volume of the played content Exit Content Library modeGallery Art/Relaxation/Party Using the Content LibraryCooking Starters / Main Courses / Desserts Children Story / Song / PlayPlaying and Exiting New Content Using Additional Content Using External USb Memory StorageFitness depending on the country Basic Stretches / Massage Screen Saver Run time Off /  hour /  hour / 10 hourDownloading New Contents Downloading Content Provided ContentFinding a product number Unique Device Number, UDN Connecting Anynet+ Devices What is Anynet+?Setting Up Anynet+ Select Setup, then press the Enter button Scanning and Switching between Anynet+ DevicesRecord Select DeviceMenu on Device Device OperationRecording You can make a recording of a TV programme using a recorderListening through a Receiver Press the Tools button. Then Press the Enter button toSymptom Solution Check Points before Requesting ServiceExit @ 7cancelIndex Normal screen, press it once againSetting Up Your Remote Control Selected page number Broadcasting channel identityDate and time Text Status information Remote Control Codes VCRSamsung DVD DVD Samsung SET-TOP BOXNext Level SET-TOP BOX, Cable BOXAuto Wall-Mount Sold separately depending on the model Entering the menuRemembering the Position Moving to the remembered position Using the Anti-Theft Kensington Lock depending on the modelTo avoid the TV from falling Securing the TV to the WallTroubleshooting Before Contacting Service Personnel Specifications
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