Lenovo 3000 V100 Solving computer problems, Diagnosing problems, Troubleshooting, Error messages

Solving computer problems

Diagnosing problems

If you have a problem with your computer, you can test it by using PC-Doctor®for Windows. To run PC-Doctor for Windows, do as follows:

1.Click Start.

2.Move the pointer to All Programs and then to PC-Doctor for Windows.

3.Click PC-Doctor.

For more information about PC-Doctor for Windows, see the Help for the program.

Attention

Running any tests can take up to several minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running.

When preparing to contact the Customer Support Center, be sure to print the test log so that you can rapidly provide information to the help technician.

Troubleshooting

If you do not find your problem here, refer to Access Help. The following section only describes problems that might prevent you from accessing this help system.

Error messages

The following is a list of the messages that the BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Following the list are explanations of the messages and remedies for reported problems. If your system displays one of the messages marked below with an asterisk (*), write down the message and contact your marketing representative. If your system fails after you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error.

Code	Message	Description
0200	Failure Fixed Disk	Fixed disk is not working or not configured properly. Check
		to see if fixed disk is attached properly. Run Setup. Find out
		if the fixed-disk type is correctly identified.
0210	Stuck key	Stuck key on keyboard.
0211	Keyboard error	Keyboard not working.

10Lenovo 3000 V100 Service and Troubleshooting Guide