Lenovo 3000 V100 warranty Finding information, This guide and other publications

Page 9

Chapter 1. Finding information

This guide and other publications

Setup Instructions

helps you to unpack your computer and get started. It includes a few tips for first-time users, and introduces software preinstalled by Lenovo.

This Service and Troubleshooting Guide

provides information about caring for your computer, basic troubleshooting information, some recovery procedures, help and service information, and warranty information for your computer. The troubleshooting information in this Guide applies only to problems that might prevent you from accessing the comprehensive help and information portal, called Lenovo CareSM, preinstalled on your computer.

Access Help

is a comprehensive online manual that provides answers to most of your questions about your computer, helps you to configure preinstalled features and tools, or solve problems. To open Access Help, click Start, move the pointer to All Programs; then to Lenovo Care. Click Access Help.

Lenovo Care

provides an easy access to software tools and key Lenovo sites, eliminating the need to carry other reference manuals around. To open Lenovo Care, press the Lenovo Care button on your keyboard. For more information about using the Lenovo Care button, see “Finding information with the Lenovo Care button” on page 2.

Safety and Warranty Guide

includes general safety instructions and complete Lenovo Statement of Limited Warranty.

Regulatory Notice

supplements this Guide. Read it before you use the wireless features of your computer. Your computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your computer in strict accordance with the local RF regulations.

© Copyright Lenovo 2006

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Contents Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide This guide and other publications Finding informationFinding information with the Lenovo Care button Important tips Be careful about where and how you work Caring for your computerBe gentle with your computer Caring for your computer Take care in setting passwordsCarry your computer properly Handle storage media and drives properlyCleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displaySolving computer problems How can I prevent problems with my computer? Frequently asked questionsWhat are the main hardware features of my new computer? My computer is not operating properlyHow can I contact the Customer Support Center? Where can I find warranty information?Diagnosing problems Solving computer problemsTroubleshooting Error messagesSetup CPU ID Errors without messages Password problem Keyboard problemsStandby or hibernation problems Solving computer problems Computer screen problems Click Advanced Battery problemsStartup problem Hard disk drive problemFingerprint authentication problem Other problemsSolving computer problems Solving computer problems Recovery options Using Rescue and RecoveryRestoring factory contents Recovering data Recovery optionsUpgrading and replacing devices Replacing the batteryUpgrading the hard disk drive Replacing the batteryHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center FRU Getting help and serviceGetting help around the world Getting help and service Warranty Information Appendix A. Warranty informationWarranty Period Types of Warranty ServiceOn-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsSpecifications FeaturesSpecifications Battery packBattery life Specifications Appendix D. Notices Television output notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Asia Pacific Countries TrademarksLenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063
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