Lenovo 3000 V100 warranty Errors without messages

Page 21

 

 

Solving computer problems

 

 

 

Code

Message

Description

 

 

 

N/A*

Parity Check 2 nnnn

Parity error found in the I/O bus. BIOS attempts to locate the

 

 

address and display it on the screen. If it cannot locate the

 

 

address, it displays ????.

 

 

 

N/A

Press F1 to resume, F2 to

Displayed after any recoverable error message. Press F1 to

 

Setup, F3 for previous

start the boot process or F2 to enter Setup and change the

 

 

settings. Press F3 to display the previous screen (usually an

 

 

initialization error of an Option ROM, i.e., an add-on card).

 

 

Write down and follow the information shown on the screen.

 

 

 

Errors without messages

Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the computer; then turn it on again, and listen again. If you are using an external monitor, refer to “Computer screen problems” on page 16.

Solution: If a user password is set, press any key to display the user password prompt, and then type the correct password and press Enter.

If the user password prompt does not appear, the brightness level might be set to minimum brightness. Adjust the brightness level by pressing Fn+F11.

If the screen still remains blank, make sure that:

vThe battery is installed correctly.

vThe ac adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

vThe computer power is on. (Turn on the power switch again for confirmation.)

If these items are properly set, and the screen remains blank, have the computer serviced.

Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps.

Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer serviced.

Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management may be enabled. Touch the touch pad, or press a key to exit the screen saver, or press the power switch to resume from standby or hibernation mode.

Chapter 3. Solving computer problems 13

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Contents Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide This guide and other publications Finding informationFinding information with the Lenovo Care button Important tips Be careful about where and how you work Caring for your computerBe gentle with your computer Caring for your computer Take care in setting passwordsCarry your computer properly Handle storage media and drives properlyCleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displaySolving computer problems How can I prevent problems with my computer? Frequently asked questionsWhat are the main hardware features of my new computer? My computer is not operating properlyHow can I contact the Customer Support Center? Where can I find warranty information?Diagnosing problems Solving computer problemsTroubleshooting Error messagesSetup CPU ID Errors without messages Password problem Keyboard problemsStandby or hibernation problems Solving computer problems Computer screen problems Click Advanced Battery problemsStartup problem Hard disk drive problemFingerprint authentication problem Other problemsSolving computer problems Solving computer problems Recovery options Using Rescue and RecoveryRestoring factory contents Recovering data Recovery optionsUpgrading and replacing devices Replacing the batteryUpgrading the hard disk drive Replacing the batteryHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center FRU Getting help and serviceGetting help around the world Getting help and service Warranty Information Appendix A. Warranty informationWarranty Period Types of Warranty ServiceOn-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsSpecifications FeaturesSpecifications Battery packBattery life Specifications Appendix D. Notices Television output notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Asia Pacific Countries TrademarksLenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063
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