Lenovo 3000 V100 warranty Getting help and service

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Getting help and service

34Lenovo 3000 V100 Service and Troubleshooting Guide

Page 41 Page 43
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Page 41 Page 43
Contents Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide Finding information This guide and other publicationsFinding information with the Lenovo Care button Important tips Be careful about where and how you work Caring for your computerBe gentle with your computer Carry your computer properly Take care in setting passwordsCaring for your computer Handle storage media and drives properlyCleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerSolving computer problems What are the main hardware features of my new computer? Frequently asked questionsHow can I prevent problems with my computer? My computer is not operating properlyWhere can I find warranty information? How can I contact the Customer Support Center?Troubleshooting Solving computer problemsDiagnosing problems Error messagesSetup CPU ID Errors without messages Password problem Keyboard problemsStandby or hibernation problems Solving computer problems Computer screen problems Battery problems Click AdvancedFingerprint authentication problem Hard disk drive problemStartup problem Other problemsSolving computer problems Solving computer problems Recovery options Using Rescue and RecoveryRestoring factory contents Recovery options Recovering dataReplacing the battery Upgrading and replacing devicesReplacing the battery Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service FRUGetting help around the world Getting help and service Warranty Period Appendix A. Warranty informationWarranty Information Types of Warranty ServiceCourier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Customer Carry-In or Mail-In ServiceWorldwide telephone list Country or Region Telephone NumberCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Appendix C. Features and Specifications FeaturesFeatures SpecificationsSpecifications Battery packBattery life Specifications Appendix D. Notices Television output notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Trademarks Asia Pacific CountriesLenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063
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