Lenovo 3000 V100 warranty Solving computer problems

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Solving computer problems

Problem: The "critical low-battery error" message appears, and the computer immediately turns off.

Solution: The battery power is getting low. Connect the ac adapter to the computer, or replace the battery with a fully charged one.

Problem: When you press Fn to return from standby mode, the computer display remains blank.

Solution: Check whether an external monitor was disconnected or turned off while the computer was in standby mode. If you disconnected or turned off the external monitor, connect it or turn it on before resuming the computer from the standby mode. When resuming the computer from the standby mode without attaching the external monitor or turning it on, and the computer display remains blank, press Fn+F7 to bring up the computer display.

Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen.

Problem: The computer does not return from standby mode, or the power and standby indicators stays on and the computer does not work.

Solution: If the system does not return from standby mode, it may have entered standby or hibernation mode automatically because the battery is depleted. Check the standby indicator.

vIf the standby indicator is on, your computer is in standby mode. Connect the ac adapter to the computer; then press Fn.

vIf the standby indicator is off, your computer is in hibernation mode or power-off state. Connect the ac adapter to the computer; then press power button to resume operation.

If the system still does not return from standby mode, your system may stop responding and you cannot turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac adapter and the battery.

Chapter 3. Solving computer problems 15

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Contents Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide This guide and other publications Finding informationFinding information with the Lenovo Care button Be gentle with your computer Important tips Be careful about where and how you workCaring for your computer Handle storage media and drives properly Take care in setting passwordsCaring for your computer Carry your computer properlyCleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displaySolving computer problems My computer is not operating properly Frequently asked questionsHow can I prevent problems with my computer? What are the main hardware features of my new computer?How can I contact the Customer Support Center? Where can I find warranty information?Error messages Solving computer problemsDiagnosing problems TroubleshootingSetup CPU ID Errors without messages Standby or hibernation problems Password problemKeyboard problems Solving computer problems Computer screen problems Click Advanced Battery problemsOther problems Hard disk drive problemStartup problem Fingerprint authentication problemSolving computer problems Solving computer problems Restoring factory contents Recovery optionsUsing Rescue and Recovery Recovering data Recovery optionsUpgrading and replacing devices Replacing the batteryUpgrading the hard disk drive Replacing the batteryHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help on the Web Calling the Customer Support Center Getting help and serviceGetting help and service FRU Getting help and serviceGetting help around the world Getting help and service Types of Warranty Service Appendix A. Warranty informationWarranty Information Warranty PeriodCustomer Carry-In or Mail-In Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceCountry or Region Telephone Number Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsSpecifications FeaturesBattery life SpecificationsBattery pack Specifications Appendix D. Notices Federal Communications Commission FCC Statement Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada Important information for the European Directive 2002/96/EC IBM Lotus Software Offer European Countries U. S. Or CanadaLatin American Countries Asia Pacific Countries TrademarksLenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063
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