Lenovo 3000 V100 warranty Recovery options, Recovering data

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Recovery options

Attention: All of the files on the primary hard disk partition (usually drive C) will be lost in the recovery process. However, before any data is overwritten, you will be given the opportunity to save one or more files to other media.

1.If possible, save all your files and shut down your operating system.

2.Turn off your computer for at least 5 seconds.

3.Select the On position of the wireless radio switch on your computer.

Note: If you forget to select the On position of the wireless radio switch, your wireless network card will not be recognized, and the wireless card driver will not be included in your system.

4.Turn on your computer. Watch the display carefully while your PC starts. While the initial screen is displayed, press the Lenovo Care button. The Rescue and Recovery workspace opens.

5.Click Restore your system, select Restore my hard drive to the original factory state, and follow the instructions on the screen.

Recovering data

If you performed a backup operation using the Rescue and Recovery program, you also have one or more backups stored that reflect the contents of the hard disk as it existed at various points in time. These backups might be stored on your hard disk, or a network drive, or on removable media, depending on the options you selected during the backup operation.

You can use either the Rescue and Recovery program or the Rescue and Recovery workspace to restore the contents of the hard disk to an earlier state using any of the stored backups. The Rescue and Recovery workspace runs independently of the Windows operating system. Therefore, you can start it by pressing the Lenovo Care button when prompted during startup.

After the Rescue and Recovery workspace opens you can perform a recovery operation, even if you are unable to start Windows.

22Lenovo 3000 V100 Service and Troubleshooting Guide

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Contents Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide Finding information This guide and other publicationsFinding information with the Lenovo Care button Important tips Be careful about where and how you work Caring for your computerBe gentle with your computer Carry your computer properly Take care in setting passwordsCaring for your computer Handle storage media and drives properlyCleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerSolving computer problems What are the main hardware features of my new computer? Frequently asked questionsHow can I prevent problems with my computer? My computer is not operating properlyWhere can I find warranty information? How can I contact the Customer Support Center?Troubleshooting Solving computer problemsDiagnosing problems Error messagesSetup CPU ID Errors without messages Password problem Keyboard problemsStandby or hibernation problems Solving computer problems Computer screen problems Battery problems Click AdvancedFingerprint authentication problem Hard disk drive problemStartup problem Other problemsSolving computer problems Solving computer problems Recovery options Using Rescue and RecoveryRestoring factory contents Recovery options Recovering dataReplacing the battery Upgrading and replacing devicesReplacing the battery Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service FRUGetting help around the world Getting help and service Warranty Period Appendix A. Warranty informationWarranty Information Types of Warranty ServiceCourier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Customer Carry-In or Mail-In ServiceWorldwide telephone list Country or Region Telephone NumberCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Appendix C. Features and Specifications FeaturesFeatures SpecificationsSpecifications Battery packBattery life Specifications Appendix D. Notices Television output notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Trademarks Asia Pacific CountriesLenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063
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