Lenovo 3000 V100 warranty Contents

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Contents

Read first	. v		Getting help and service	.	31
			Getting help on the Web	.	31
Chapter 1. Finding information . . . .	.	1	Calling the Customer Support Center . .	. 31
This guide and other publications . . . .	. 1		Getting help around the world	. 33
Finding information with the Lenovo Care			Appendix A. Warranty information . . .	. 35
button	. 2		Appendix A. Warranty information . . .	. 35
			Warranty Information	.	35
Chapter 2. Caring for your computer . .	. 3		Warranty Period	.	35
			Types of Warranty Service	.	35
Chapter 3. Solving computer problems .	. 7		Worldwide telephone list	.	37
Frequently asked questions	. 8		Appendix B. Customer Replaceable Units
Diagnosing problems	.	10	Appendix B. Customer Replaceable Units
Troubleshooting	.	10	(CRUs)	.	41
Error messages	.	10	Appendix C. Features and Specifications		43
Errors without messages	.	13	Appendix C. Features and Specifications		43
A password problem	.	14	Features	.	43
Keyboard problems	.	14	Specifications	.	44
Standby or hibernation problems . . .	. 14
Computer screen problems	. 16		Appendix D. Notices	.	47
Battery problems	.	17	Notices	.	47
A hard disk drive problem	.	18	Television output notice	.	48
A startup problem	.	18	Electronic emissions notices	.	48
A fingerprint authentication problem. .	. 18		Federal Communications Commission
Other problems	.	18	(FCC) Statement	.	48
Chapter 4. Recovery options	.	21	Industry Canada Class B emission
Chapter 4. Recovery options	.	21	compliance statement	.	49
Using Rescue and Recovery	. 21		Avis de conformité à la réglementation
Restoring factory contents	.	21	d’Industrie Canada	.	49
Recovering data	. 22		European Union EMC Directive
			conformance statement	.	49
Chapter 5. Upgrading and replacing			Important information for the European
devices	.	23	Directive 2002/96/EC	.	50
Replacing the battery	.	23	IBM Lotus Software Offer	.	51
Upgrading the hard disk drive	.	24	Trademarks	.	53
Replacing memory	.	27	Index	.	55
			Index	.	55
Chapter 6. Getting help and service . .	.	31

© Copyright Lenovo 2006

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Contents Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide This guide and other publications Finding informationFinding information with the Lenovo Care button Be gentle with your computer Important tips Be careful about where and how you workCaring for your computer Caring for your computer Take care in setting passwordsCarry your computer properly Handle storage media and drives properlyCleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displaySolving computer problems How can I prevent problems with my computer? Frequently asked questionsWhat are the main hardware features of my new computer? My computer is not operating properlyHow can I contact the Customer Support Center? Where can I find warranty information?Diagnosing problems Solving computer problemsTroubleshooting Error messagesSetup CPU ID Errors without messages Standby or hibernation problems Password problemKeyboard problems Solving computer problems Computer screen problems Click Advanced Battery problemsStartup problem Hard disk drive problemFingerprint authentication problem Other problemsSolving computer problems Solving computer problems Restoring factory contents Recovery optionsUsing Rescue and Recovery Recovering data Recovery optionsUpgrading and replacing devices Replacing the batteryUpgrading the hard disk drive Replacing the batteryHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help on the Web Calling the Customer Support Center Getting help and serviceGetting help and service FRU Getting help and serviceGetting help around the world Getting help and service Warranty Information Appendix A. Warranty informationWarranty Period Types of Warranty ServiceOn-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsSpecifications FeaturesBattery life SpecificationsBattery pack Specifications Appendix D. Notices Federal Communications Commission FCC Statement Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada Important information for the European Directive 2002/96/EC IBM Lotus Software Offer European Countries U. S. Or CanadaLatin American Countries Asia Pacific Countries TrademarksLenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063

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