Chapter 4. Recovery options
Using Rescue and Recovery
If Windows is not running properly, use the Rescue and Recovery workspace to help solve or identify your problem. Do the following:
1.Turn off your PC, then turn it on again.
2.While the initial screen is displayed, press the Lenovo Care button.
3.After the Rescue and Recovery workspace opens, you can do the following:
vRescue and Restore your files, folders, or backups.
vConfigure your system settings and passwords.
vTroubleshoot and diagnose problems using diagnostics.
For more information about using Rescue and Recovery features, see the “Recovery overview” section in online Access Help.
Restoring factory contents
Instead of providing a recovery CD or a Windows® CD with your computer, Lenovo provides simpler methods of accomplishing the tasks typically associated with these CDs. The files and programs for these alternative methods are on your hard disk, which eliminates having to locate misplaced CDs and problems associated with using an incorrect CD version.
The complete backup of all the files and programs that Lenovo preinstalled on your computer resides in a hidden protected area, or partition, of the hard disk. Although hidden, the backups in the partition consume hard disk space. Therefore, when checking the capacity of your hard disk according to Windows, you might note that the total capacity of the disk appears to be smaller than anticipated. This discrepancy is explained by the contents of the hidden partition.
The Product Recovery Program contained within this area enables you to restore the complete contents of your hard disk to the same state as it was when originally shipped from the factory.
Note: The recovery process might take a couple of hours.
To recover the hard disk to its original contents, do the following:
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