Lenovo 3000 V100 warranty U. S. Or Canada, Latin American Countries, European Countries

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International Program License Agreement:The software licensed to you under this offer does not include software upgrades or technical support, and is subject to the terms and conditions of the IBM International Program License Agreement (IPLA) that accompanies the software. Your use of the Lotus SmartSuite and Lotus Notes programs described in this offer constitutes acceptance of the terms of this Offer and the IPLA. For further information regarding the IBM IPLA, visit http://www.ibm.com/software/sla/sladb.nsf. These programs are not for resale.

Proof of Entitlement: The proof of purchase for your qualifying Lenovo computer, as well as this Offer document, should be retained as your proof of entitlement.

Purchasing Upgrades, Additional Licenses and Technical Support

Software upgrades and technical support are available for a fee through IBM’s Passport Advantage® Program. For information about purchasing additional licenses for Notes, SmartSuite, or other Lotus® products, visit http://www.ibm.com or http://www.lotus.com/passport.

To order a CD:

Important: Pursuant to this Offer, you may order one CD media per license. You will need to provide the 7 digit serial number of the new Lenovo computer that you purchased. The CD is provided at no charge; however, applicable shipping, duties and taxes may be imposed by local jurisdictions. Please allow 10 to 20 business days from receipt of your request for delivery.

–In U. S. Or Canada:

Call 800-690-3899

–In Latin American Countries:

Via the Internet: http://smartsuite.modusmedia.com Mail address:

IBM - Lotus Notes and SmartSuite Program Modus Media International

501 Innovation Avenue Morrisville, NC, USA 27560

Fax: 919-405-4495

To inquire about an order, contact: smartsuite_ibm@modusmedia.com

–In European Countries:

Via the Internet: http://ibm.modusmedia.co.uk Mail address:

IBM - Lotus Notes and SmartSuite Program P.O. Box 3118

Cumbernauld, Scotland, G68 9JX To inquire about an order, contact:

ibm_smartsuite@modusmedia.com

52Lenovo 3000 V100 Service and Troubleshooting Guide

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Contents Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide Finding information This guide and other publicationsFinding information with the Lenovo Care button Important tips Be careful about where and how you work Caring for your computerBe gentle with your computer Take care in setting passwords Caring for your computerCarry your computer properly Handle storage media and drives properlyCleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerSolving computer problems Frequently asked questions How can I prevent problems with my computer?What are the main hardware features of my new computer? My computer is not operating properlyWhere can I find warranty information? How can I contact the Customer Support Center?Solving computer problems Diagnosing problemsTroubleshooting Error messagesSetup CPU ID Errors without messages Password problem Keyboard problemsStandby or hibernation problems Solving computer problems Computer screen problems Battery problems Click AdvancedHard disk drive problem Startup problemFingerprint authentication problem Other problemsSolving computer problems Solving computer problems Recovery options Using Rescue and RecoveryRestoring factory contents Recovery options Recovering dataReplacing the battery Upgrading and replacing devicesReplacing the battery Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service FRUGetting help around the world Getting help and service Appendix A. Warranty information Warranty InformationWarranty Period Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceWorldwide telephone list Country or Region Telephone NumberCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Appendix C. Features and Specifications FeaturesFeatures SpecificationsSpecifications Battery packBattery life Specifications Appendix D. Notices Television output notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Trademarks Asia Pacific CountriesLenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063
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