15. Warranty Parts and Service
The purpose of the following section to provide specific instructions to the user of the
If assistance is required to determine war- ranty status call:
Technical Services
GE Fuji Drives USA, Inc.
24-hour Emergency 1-540-387-8292
Warranty Coverage
The warranty set forth in Section 1 of
“Warranty period is 12 months after installa- tion or 18 months after shipment from the Company, whichever occurs first.”
Before calling the number at left to deter- mine warranty status, the drive serial number will be required. This is located on the drive nameplate. If the drive is still under warranty, further information will be required per the
Out-of-Warranty Procedures
If a defective drive is
Motors
Repairs on motors are generally handled by the motor manufacturer. For specific instruc- tions on your motor, call the distributor from which it was purchased and be prepared to furnish complete nameplate data.
36