Pelco C3412M-D manual Product Warranty and Return Information

Page 99

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years:

–Fiber optic products

–TW3000 Series unshielded twisted pair (UTP) transmission products

–CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models

•Three years:

–Pelco-branded fixed camera models (CCC1390H Series, C10DN Series, C10CH Series, and IP3701H Series)

–EH1500 Series enclosures

–Spectra® IV products (including Spectra IV IP)

–Camclosure® Series (IS, ICS, IP) integrated camera systems

–DX Series digital video recorders, DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, and NVR300 Series network video recorders

–Endura® Series distributed network-based video products

–Genex® Series products (multiplexers, server, and keyboard)

–PMCL200/300/400 Series LCD monitors

•Two years:

–Standard motorized or fixed focal length lenses

–DF5/DF8 Series fixed dome products

–Legacy® Series integrated positioning systems

–Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

–Esprit Ti and TI2500 Series thermal imaging products

–Esprit and WW5700 Series window wiper (excluding wiper blades).

–CM6700/CM6800/CM9700 Series matrix

–Digital Light Processing (DLP®) displays (except lamp and color wheel). The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

–Intelli-M®eIDC controllers

•One year:

–Video cassette recorders (VCRs), except video heads. Video heads will be covered for a period of six months.

•Six months:

–All pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid

11-11-08

REVISION HISTORY

Manual #

Date

Comments

C3412M

9/06

Original version.

C3412M-A

10/06

Upgraded 23X to Spectra IV SE and added 18X information. Corrected specifications. Revised SW2 Switches 4–5section.

C3412M-B

6/07

Corrected menus and Specifications. Added cross references. Added information about low light focus, event labels, and image

 

 

enhancement features.

C3412M-C

11/07

Updated manual to reflect software version 1.070. Added DIP switch and progressive scan sections. Revised switch settings, type of

 

 

lighting, IR cut filter, and proportional pan settings.

C3412M-D

12/08

Updated to reflect software version 1.090. Added new sections for sure focus, event types, low lux noise reduction, sensor scan mode,

 

 

and field align. Revised information regarding SW2-3, type of lighting settings, 18X and 23X specifications, auto white balance defaults,

 

 

and limitations to presets. Removed all references to 22X black-white models.

Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc.

Spectra III is a trademark of Pelco, Inc.© Copyright 2008, Pelco, Inc. All rights reserved. DLP is a registered trademark of Texas Instruments Incorporated.

Vicon is a registered trademark of Vicon Industries, Inc.

Page 98 Page 100
Image 99
Page 98 Page 100
Contents Spectra IV and Spectra IV SE Series Page Contents Field Align Wide Dynamic RangeRepeat Ack Action Activate Aux Current Reading Reset Alert Welcome SW2 Switch 2 CM9502 Setting InstallationSwitch Settings SW2 Switch 1 AD-32 Preset SystemSW2 Switches 4-5 Serial Port Settings SW2 Switch 3 Control System CompatibilitySW2 Switches 6-8 Baud Settings Dome Drive InstallationTable A. Switch Settings for SW1 P-Type Control OFF Table B. Switch Settings for SW1 D-Type ControlTable B. Switch Settings for SW1 D-Type Control 100 106 141 176 211 246 Getting Started Operation How to Operate Your Dome SystemQuick Programming Guide Accessing Main Menu PresetCM9500 VCD5000 Endura Workstation16X LowLight Color Menu Tree AUX Dome SettingsLine Sync Presets Edit the Password Clock Event18X LowLight Day/Night Menu Tree Title Text Line Sync Presets PatternsAlarms AUX Edit the Password Clock22X EXview LowLight Color Menu Tree Line Sync Alarms Alarm Settings23X LowLight Day/Night Menu Tree Edit Detection Areas Patterns 35X LowLight Day/Night Menu Tree Edit Detection Areas Exit ACK Alert Reset CameraLanguage Spectra LanguageSystem Information DIP Switch InformationDIP Switch Information Address SW2 1 32 PRESETS. OFFDisplay Setup Exit Display Setup Preset LabelRestore Factory Defaults Back Exit XXX.XX Title Text Save and Exit Cancel and Exit HelpType of Lighting Dome SettingsExit Dome Settings Camera CameraAdvanced Settings Back Exit Zoom LimitBack Exit Camera LOW Light Limit Zoom SpeedApplies only to 18X, 23X, and 35X models IR CUT FilterAdvanced Camera Settings Shutter SpeedAGC Limit Auto Iris Auto White Balance Gain B GainBack Exit Auto White Balance Auto SharpnessAuto Iris Level Auto Iris Peak Dome Settings ACK Alert Reset CameraBacklight Compensation BLC Video LevelField Align Sensor Scan ModeElectronic Image Stabilization LOW LUX Noise Reduction Image EnhancementApplies only to 23X and 35X models Wide Dynamic RangeProportional PAN Auto FlipExit Dome Settings Camera Motion Power UP Park TimeBack Exit Motion Scan Speed Preset Freeze FrameLimit Stops Azimuth Zero Power UP Power UP ActionBack Exit Power UP Power UP Action Line Sync Back Exit Line Sync Line Sync PhaseModel Number of Stored Presets PresetsBack Exit Presets Preset Number Label for Preset Preset NumberAbcdefghij Cancel Klmnopqrst Uvwxyz Space C3412M-D 12/08 Edit Detection Areas Enable Motion DetectionPresets Preset Number Preset not Defined Edit Schedule Clear Preset Clear Camera Settings Back ExitMotion Detection Areas Activate AUX Command AUX TimeEdit Schedule Patterns Patterns ZonesBack Exit Patterns Zones SET Windows Back Exit Window BlankingBack Exit Window Blanking StyleEnable Window Reverse Clear Window Back Exit ReverseClear Window Window Blank Tilt Angles Blank ALL ABOVE/BLANK ALL belowAlarms C3412M-D 12/08 Default Normally open Back Exit AUX AUX 1 Mode Toggle Dwell Time Secs AUX 2 Mode AUXDwell Time Secs Edit Schedule Back Exit Title Text Back Exit Title TextEdit Title Text Repeat AlertCurrent Reading Reset AlertACK Action Activate AUXClear Password Back Exit PasswordBack Exit Edit the Password Clock END Date Month October DAY END Time Clock Time Base Internal ClockHour Month April DAYEND Date Month October Week Last DAY Sunday END Time Time Base Internal ClockMM/DD/YYYY Month April Week 1ST DAY SundayEvent Back Exit Reference Information Event TypeBack Exit Event Event Type Event Label HolidayEdit Event Label Event LabelEdit Event Event Label Event Active Event Time Event Type Preset Number Back ExitEdit Event Back Exit Event Event Type Event Label Edit Event LabelClear Event List EventHoliday Edit Holiday Edit Holiday OccurrenceMonth January DAY Back Exit List Holidays Clear HolidayEvent Number Event Type Label Time Occurs Holiday Scheduled EventsReboot System Reset, Cycle Power, RebootReset Camera Cycle Camera PowerSoftware/Language File Upload Suggested Preventative Maintenance 16X Models SpecificationsDD4CBW18 18X ModelsDD4C22 22X ModelsDD4CBW23 23X ModelsDD4CBW23-X DD4CBW35 35X ModelsDD4CBW35-X Page Product Warranty and Return Information
Top Page Image Contents