SVAT Electronics CV503-8CH If YOU Cannot Connect, Error / Page cannot be displayed

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NETWORK GUIDE	SVAT ELECTRONICS
	nowyoucansee

IF YOU CANNOT CONNECT

If the remote viewing does NOT connect it could be due to one of the following issues:

•Make sure the browser is Internet Explorer 6.0 or higher and is on a Windows PC

•Make sure you forwarded both port 80 AND 9000 for TCP and UDP

•Make sure you properly installed of the controls (selected the yellow pop-up bar and ran all controls)

•Check all your network connections and go through the above steps again to make sure a configuration error was not made. You may have to configure PPPoE settings to match the settings provided to you by your Internet Service Provider (ISP). Consult your ISP for more information on your PPPoE settings

•Port forwarding is not set up correctly. Re-review the instructions on www.SVAT.com/network and/or www. portforward.com to check if you set port forwarding up correctly

•A pop-up blocker is preventing the ActiveX controls from prompting you to install

•Your router is blocking your computer from using the external IP address from the same network as the DVR. Try connecting to the External IP Address from a computer that is not connected to the same network

•Port 80 is being blocked by your ISP (Internet Service Provider). Try changing the HTTP port to 2000. Port forwarding will need to be setup for the new port

•A DSL modem is preventing the connection because it is on a different sub-network. Contact your internet service provider to assist with bridging the modem and router together

Error / Page cannot be displayed

Note: If you are having any problems with port forwarding, you can always contact SVAT’S 24/7 technical support.

Note: SVAT technical support cannot troubleshoot modems, since changing these settings can potentially render your modem inoperable. Bridging or any other modifications to the modem will need to be completed by the Internet service provider.

CV503-8CH-19M	57

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Contents Nowyoucansee Need HELP? Do not Return this Product to the StoreProduct Warranty Information Table of Contents Online Software What is Included Hard Drive InstalledPeripheral Cable IR Remote Control IntroductionFeatures Included Mouse and Remote Control Password ProtectionExpandable up to 8 Total Cameras Search by Date, Time or Event7Power on/off switch LAN Connection Connects to RouterExternal I/O MenuCorresponding camera on Full screenAll Current menuBasic Setup Ensure that the cameras are strongly secured into the wallBasic Setup InstructionsConnecting a PTZ Camera To connect a two-wire PTZ cameraPlug the included RCA cable into the BNC connector Plug Mouse into USB portUsing the Mouse Getting StartedGetting Started Screen ViewingFunction Menu Function MenuFunction Menu Options Main menuPTZ setup menu PTZ Cruise Shortcut MenuPTZ Camera Controls for the PTZ camera are as followsPIP Mode Start RecordStop Record Start CruiseDigital Zoom To zoomMain Menu Using the Keyboard Camera SetupMain Menu NamePosition ColorLive To Enable/Disable the Time Display To Setup Privacy ZoneTime Display Privacy ZoneRecord Setup Auto SequenceChannel On/Off QualityTo adjust and/or set a file size Audio RecTo turn audio recording On or Off To program your LCD-DVR to always recordTo adjust the recording schedule Schedule MenuNavigate to and select Schedule To copy one day’s schedule to another or all other daysTo adjust the type of IP Mode you are using Main MenuType Media Port Web PortMedia Port vs. Web Port IP ADDTo adjust the DNS address To setup your Ddns on the DVRDdns Setup DNSTo access and play back footage To access and playback footage from a certain timeVideo Search Select the channel to view recorded footage fromTo access the file from the video search menu File ListFile List Menu Backup To Backup footage onto USB deviceDevices To Enable/Disable overwrite mode HDDOverwrite Information this option includesHDD Format USB FormatTo Format the HDD To Format the attached USB driveAlarm Setup Types of AlarmsAlarm Triggers To Set AlarmsPTZ Setup Mobile SetupMotion Detection To change the status of motion detection for each cameraMotion Detection Menu To adjust the MD area MD AreaMotion Area Mask System Setup Maintenance Set automatic maintenance, reboots and updatesSystem Setup Menu Date and TimeTo adjust the date To adjust the timeTo adjust the date format To adjust the time formatTo customize the LCD-DVR daylight savings time adjustment Time Setup with DST optionsDaylight Savings Time DST Password Setup To Enable Password ProtectionTo Change the Password To Change the Device IDVideo Setup To adjust the resolution for your monitorTo adjust your video system Video SetupLanguage Setup English only To adjust the languageLanguage System InformationSystem Maintenance Playback PlaybackPlayback Screen Software Installation PlaybackComputer Playback To view footage though your computerOne Video An Entire FolderMultiple Folders Backward Frame Forward FrameDecrease Rate Increase RateVideo functions from the bottom bar are as follows DateTime 20. STSetting Menu for Advanced Users only To save a section of videoTo adjust the video settings When the settings are adjusted to your liking, select OKProcessor Amplification Control Help MenuConnecting DVR to a Router Network GuideRequirements Finding your DVR’s IP Address Preparing Your Computer for Viewing the LCD-DVRNetwork Guide MethodIf this is an option Click apply Click OK Viewing Your DVR on Your ComputerLog in to the DVR Using Internet Explorer Installing the ActiveX controlsViewing Your DVR Outside of Your Network Option Option 1 recommended Option Port forward HomeTesting Port Forwarding Open another web browserError / Page cannot be displayed If YOU Cannot ConnectTo Configure the DVR to Work with Ddns Fill out Ddns setup with Dyndns account informationDdns Dynamic DNS Following instructions are for DYNDNS.org setup Next page has information about creating your host nameLOG Into the Account and Setup a Ddns Host To set up a DynDNS name for your DVRDefault Password Default Password123456To View DVR Through Host Name Logging Into SoftwareOnline Software Live Mode Cruise SetupPTZ Camera Controls RecordTo set up cruise Online SoftwarePTZ Options Other Mouse OptionsTo search through footage To narrow down footage to search throughPlayback options from left to right are as follows Record Mode Record ModePress select Select apply to save settings To set your DVR for schedule recordSchedule adjust To change the scheduleRed To copy one day’s schedule to another dayAlarm Setup Network Setup Menu Information to select should be specified in the PTZ manualSettings To change where the files are savedInternet Bandwidth File Save PathMake sure password enable is set to on To customize the DVR’s daylight saving time adjustmentTo turn the DVR daylight saving time on Host Info LogoutSet User name, password and port on DVR Mobile ViewingPort Forwarding From your computer or iPhoneFrom your computer From your BlackBerryInformation Windows Mobile setup Install viewing software, from your computerPlay/Pause Snapshot PTZ Controls Full Screen View From your phonePhone will begin preparation to install Symbian MobileFrom your mobile phone Troubleshooting Power source Record function’clock PM Function offPort Forwarding may not be set up correctly Setting that will work in most networking situationsConnect Side of DVRSpecifications Yes Pelco-D, Pelco-P 10 secMode Supports up to 8 lettersWhat is Included FeaturesCamera Power Supply Ports PIN DIN Female Connection connects to male RCAWiring Instructions Drilling TemplateColor Sharp CCD TV LinesYes IP65888.771.1701 Support@SVAT.comAdditional Accessories DescriptionVisit US on the WEB